Can't say I was impressed the first (and probably last) time in here. Mostly due to the clerks…read moredisinterested attitude. The place is new with a nice layout, but the kid at the counter was about as unhelpful as you could get. That's a first for me in other other places like this. Usually they go out of their way to assist you. I was surprised here, he acted inconvenienced by the simplest question, started with a blank stare, finished with 'I don't know'. I guess that's the level of service now. Finally, I had to request the receipt after cashing out. I'm surprised I wasn't expected to ring up the sale myself too! It was odd. I'll drive a little further down the road to avoid that again.

I don't usually review liquor store but I will make an exception here. I love going here. It always…read morelooks nice. They have an amazing selection of booze and beer. And if you are lucky enough to meet the resident beer expect you will be impressed. I can listen to that guy talk about beer all day. Very well run business

I can not for the life of me understand the negative reviews here. Macy's has been my go-to liquor…read morestore for more than a decade, as it's conveniently located for me, has decent prices, and most importantly to me, has the best customer service! All these reviewers complain about bad customer service, but I've literally never had that happen. And I'm in there quite a bit, for the white wine I sometimes enjoy with dinner, for wine to bring to dinners and parties, and for whiskey gifts for my husband and father. Without fail, I am always greeted at some point in my visit by a friendly, attentive Macy's employee, offering to help me out. I've on occasion asked for suggestions and had them gladly given to me (and they've been helpful and accurate!) Everybody in here has consistently been ridiculously friendly, and always have a pleasant smile. What more can you possibly want? I've been to other liquor stores in the area and had some really unfriendly cashiers, to the point where I often find myself sorry I didn't go to Macy's instead! That's how content I've been shopping here. As far as the ID issue goes. . . Folks, this is a liquor store. If you're going in here, bring an ID. I have many times been carded at a variety of liquor stores when I was not the one making the actual purchase. This is not an unusual practice. I also know of several shops where they ask for your ID regardless of how old you look. For instance, at another local store selling alcohol, the cashier can not force the register to total and ring you out until she has typed in your birth date, because the store management has decided the safest thing to do is to have every single person's ID checked, and that way, they don't run the risk of assuming someone is old enough when they are not. I suspect the reason Macy's is so vigilant with their carding practices is something similar; it's easier to just have all your employees card everyone than to try to set up some sort of rule about guessing how old a person or group of people appear to be and hope nobody ever makes a mistake. And finally, there have been several comments about the "kids" working here. First of all, it's not possible for any of the employees to be under 18 because that's the law in this state, so all of these employees are adults. Secondly, why do you care how old the employees are? Is there some sort of extra enjoyment you'd get out of being served by, say, a 60 year old man, instead of a 27 year old? Is it just jealously because you are a saggy, aged alcoholic and you can't stand seeing people who still have unblemished lives ahead of them? Okay, jokes aside. . . I don't really understand the age discrimination thing. I don't really care how old a person working a register is as long as they are friendly and do a good job, and everyone I've encountered has met that requirement for me. I give Macy's five stars for consistently providing awesome customer service to me for more than a decade!

There was this guy there named Nut who ran the place with excellent customer service in mind. He…read morewould always remember your name and was very pleasant. The "kid" who runs the place now knows nothing about customer service and doesn't hold the staff accountable to make up for his weakness. The staff is rude and act like they don't appreciate your business at all. They have a nice selection but I rather go elsewhere and pay more to have a place give me some common curiosity for my business. It's a real shame.

I'm reading these reviews and I just don't get it . Are you sure you're talking about Russos ? This…read moreplace is great good prices, great selection and the staff and owners are fantastic !!!

I'm very rarely at this store, but each time I'm there it seems that I'm putting them out of their…read moreway. Plus, I really doubt that the owner is named Russo. Make America great again!

This place has a great selection of beers and will special order if you don't see what you had in…read moremind. Also the best prices around.

EB Liquors has an average selection of Spirits and Beer with a more extensive wine collection…read more I've always had good service there, though I wish their beer and cider collection was more international in flavor.

I just had a bad experience at another store (Macy's) and wrote a negative review for them. On the…read moreflip side of the coin, I wanted to come over and write a positive review for EB Liquors. Every time I've been in, I've been treated with respect. Prices are fair, too. The only time I had a somewhat awkward experience was when I was 7 months pregnant and went in at Christmas time to purchase a bottle of Irish Cream as a gift. But in their defense, they were probably worried that I was preggy and boozing. That said, this store will be getting ALL of our business moving forward.