We needed a fence (Starr Fencing in Clay Twp.) put in and they did an unexceptable job. Wouldn't fix it for free. Said we'd have to pay them the original estimate AND would have to pay them to fix it. Not how a business should be ran at all. First, the fence is horrible to look at. Many dips and waves to the fence (chain link) and the whole gate that everyone sees, needs the most fixed. Everything is not level and all crooked. They did this on a second home of ours so my husband and I couldn't be there and when it was done, we weren't there to express our concerns. They expected us to pay them without actually seeing the final product and I know why...they knew it looked bad. No way is that proper. They just wanted our money that we were happy to give if they fixed it for free. We ended up paying them (not to fix the fence) because we NEVER want to see them again and to be honest, I really don't think they'd fix it properly. They are the most unprofessional contractor that we've ever worked with. They scream and threaten you instead of talking like an adult. Also, I had neighbors all around us that said when putting up the fence, they were yelling at each other very loudly and used profanity. How embarrassed we were. They also have a very badly prepared contract. They didn't follow the guidelines of the contract at all and when we showed it to a lawyer, they said it was a very weird and a weak contract. Be aware of that. Also, they just are not in any way, reputable. So disappointed and feel sorry for them because if they don't know how to be REAL contractors, they will end up with no clients. Make sure you get signed payment receipts and make sure to have them line item it. The only word I have to describe this, is that they are far from properly handling the issues (a lot of yelling at us without reason). They ruined our fence by making decisions on how to put it in without calling us and explaining. That would have made this go so much better but they won't budge. My message is meant to save anyone from going with them and experiencing what we've gone through. Trust me, you'll be unhappy if you go with Starr Fencing in Clay Township. read more