Matthew and his team arrived at my parents house in rural Susquehanna County. The house was in…read moredesperate need of a deep clean because my parents are elderly and unable to care for their house on their own at this point. The house is large and it was full of dust and dog hair. Matthew and his team spent over six hours doing a deep clean on the upstairs three bedrooms and two bathrooms. They also worked on the formal living and dining rooms. In the kitchen, the stove was scrubbed to sparkling brand new. They will be returning to finish the job that was bigger than we all thought and coming back biweekly to keep it maintained. I am grateful to know that my parents' house will be taken care of. It's a huge weight off of my shoulders because I live far away and I'm not able to spend as much time as needed to keep the house in shape.

High Quality. Produces excellent results. Well priced for the value offered. Very communicative.read more

Dwayne did an absolutely AMAZING job! Every stain was removed from our carpets. He was also very…read morecareful not to bring debris in the house by using shoe covers. He was friendly, courteous, respectful of our property (furniture), and explained how the process worked prior to starting. We are so happy with our like-new carpets! We will definitely be requesting Dwayne again for future services! Great job, Dwayne!!!

Don't use Stanley Steemer. New management and turnover of staff has changed their service…read moredelivery. Used them in the past because of the expert service and customer responsiveness and I never had a problem. Now with Saxton managing the office he will send a one-person crew to your house. If he does, don't leave any room unattended. The man who came didn't remove spots, damaged an expensive baseboard to the bed. There was also property missing from the bedroom. He also had issues running 2 credit cards, which should have been another red flag. When addressing it with Saxton he was dismissive and protective of his staff and non-responsive to the needs of the customer. Before the service tech left he said to stay off the carpeting for 24 hours. Since I had great service in the past I relied on that and didn't notice until late in the evening all of these flaws. No one else was on the 2nd floor and in the house and all steps were re-traced and the conclusion is that the property was missing. So if you want property missing, a below average cleaning and issues with management then take this location out for a test drive. You will be disappointed. I was an advocate of Stanley Steemer for 2 years because of the previous techs, but with what happened in July, they wont be back or trusted in the home again.

Erica did a fantastic job on my house deep cleaning! Very satisfied with the results and her…read moreprofessionalism!

She helped me sort and pack a large number of items. She was very pleasant to work with. I look…read moreforward to continuing to work with her on a rather large project.

Awesome cleaning service. I was out of his area and couldn't find another cleaning service to come…read moreout to me. Craig made it happen. Thanks He even said if I'm in a bind again he would help me out. My house looks and smells amazing. They even got stains off bathroom floor that I thought were permanent marks. His crew were very friendly. I highly recommend this company. Thank you again Craig.

Let me start by saying Craig is the man. He was able to accommodate my last-minute request arrived…read moreon time and with all the equipment necessary to complete the job is courteous, professional, and did a fantastic job. I would definitely recommend him to anyone I know. He has a team that normally comes out and does the work, but being that this was a last-minute request, he took it upon himself to do the job himself and I couldn't be more pleased. The cost was perfect for the amount of work that he did. If I could give more stars I would thank you Craig thank you Po trust

Beyond Zero Stars. This is the 3rd time they messed up our carpet. 1st time we let it slide. 2nd…read moretime he claimed it was a new guy.. If so why in the hell was he here to do the job UNSUPERVISED if he didn't know yet what he is doing.. And 3rd time (this time) we complained.. This time he got very b*itching at my wife on the phone.. Unprofessional.. Wouldn't even give one star.. Didn't even do the kitchen AT ALL.. At the end of the call he says all ticked off "don't call for our services again".. Guess what we ain't effin stupid.. What doesn't make sense is in the world of online reviews why in the heck don't people do their job.. Then if they don't the ones who didn't do they job get all p*ssed off like wondering why we are upset?? Knowing that all people have to do these days is go online and let everyone know what kind of a scam they really are.. The way my Wife was treated on the phone is so not good business.. You are the ones that DID NOT clean our carpet or kitchen (only thing that was cleaned SOMEWHAT was the small bathroom).. He wouldn't even let my Wife even talk and tell him.. Once again "Don't ever call for our services again".. 1. What Service??? and 2. Like hell we would.. Didn't plan on it.. Note the stain on the carpet before the so called carpet cleaning was under 4 inches.. Just measured it now 64 inches.. WOW and wondered why we weren't satisfied.. Who would be satisfied with that.. If a "professional" carpet cleaner can't get out a 4 inch small stain from a spill.. Wellllll we will let the reader add their own to that......... ps they said they been cleaning carpets since 1847.. yes 1847.. shows there they are a scam.. damn..

we had an appointment for first thing in afternoon. the cleaner called my wife and said they were…read morerunning late. my wife called the office to change the appointment. the person on the phone had a terrible attitude and was raising his voice saying he never said we would be early afternoon. I told him to watch his attitude and stop raising his voice He said he wasn't and hung up on us. needless to say we went elsewhere to get our carpets clean. I highly recommend not using this service