If I could give this place zero stars, I absolutely would…read more
While the doctor himself might be pleasant, the overall experience is absolutely unacceptable. Visits feel rushed, and if you ever need to reschedule, good luck--because they will drop you without warning. Make sure you document every date, time, and name of anyone you speak to, because apparently the burden is on the patient to protect themselves from the clinic's own incompetence.
I rescheduled an appointment and clearly told the staff I'd be booking for early next year. At no point did anyone tell me this would result in being dismissed as a patient. Instead, I received a certified letter out of nowhere telling me I'd been "let go."
Cardiac issue? Stubbed toe? Doesn't matter--they treat everything with the same level of indifference.
And now, on top of being dropped without explanation, I get the added privilege of tracking down my medical records and paying for them. Wonderful.
They may want to revisit their mission statement, which claims they deliver "high-quality, innovative, comprehensive, compassionate, supportive, personal, convenient, and cost‑effective care."
Nothing about my experience reflects any of those words.
The AI system they force patients to use is intrusive, sending constant notifications at all hours--day, night, weekends--making the entire process even more stressful. Compassion? Support? Convenience? That's honestly laughable.
Save yourself the frustration, disappointment, and wasted time. There are plenty of practices that actually care about their patients--this is not one of them.