Been a daily loyal customer until today. The customer service declined dramatically. It's no longer a pleasant environment. Half the time two of the girls that frequently work there don't even make the drink right and then have the audacity to have a nasty attitude about a remake request. read more

When I showed up, the guy in front of me ordered a drip coffee. They didn't have enough coffee between any of their thermoses to fill a grande drip. Then I had to wait 10 minutes while they find the right beans and grind them. The seating area was about half full and there were three people behind the counter. After I placed my order, I waited another 10 minutes. If you're looking to have your coffee or breakfast in the sitting area, there was a elementary homeschooling session complete with all the kids hollering Mommy! read more

ABSOLUTE DOG CRAP!! Manager was obviously pissy. Completely disregarded what i said for my order and decided to make it her own. Sandwhich was burnt. Manager had an attitude with us the whole time. I'd rather drive 20 min to Houma than ever come here again. Will be calling corporate about this management. Sorry not sorry Lol. read more

Starbucks - Manager. - Coffee & Tea Near Me - Thibodaux, Louisiana

This Starbucks gets a rare Starbucks five-star review. Employees were ultra friendly and the coffee and pastries were extra good. perhaps it was because the manager was sitting in the dining room. But for whatever reason, this Starbucks impressed today. Interesting side note: for all of those who might think Starbucks is the seat of coffee evil, keep in mind, this Starbucks and all Starbucks pay their employees 100% of their salaries for all the time they missed due to the devastating hurricane and tornadoes that struck southern Louisiana in 2021. read more

Shout out to Starbucks for helping me start my new job.great people and great attitude to helping people start there eaybeigh read more

Starbucks - Caramel frap - Coffee & Tea Near Me - Thibodaux, Louisiana

Went to Starbucks as normal and asked for a strawberry crème frappe Jillian,Claire,and kadince were awsome friendly and fast service and they took the time to actully engage in conversation. They were so friendly and my drink was so delicious I went right before close and the store was SPOTLESS and overall the experience was great thxs night crew :) read more

Im not usually one to make reviews about places because i get that sometimes you don't have control over what happens but I went to Starbucks today 9/13 and Hurricane Francine hit us 9/11 and left us without power on 9/12 which was also my birthday so i wasn't able to claim my free birthday reward so i went the day after when they had power, I even had the email saying that it was my birthday reward so I went in and I was like "hey, we were out of power yesterday, do you think i could get it today" and i watched her go talk to the manager and it looked like the girl had said a few words and the manager instantly shook her head no, and i was like.. okay? I was obviously upset because my birthday unfortunately fell on the day after Francine hit and i couldn't get any of my birthday rewards, and I was literally so shocked when Starbucks didn't honor it and wouldn't even give me a chance to make up for the fact that i couldn't control that both Thibodaux and Houma were both out of power from Francine. It honestly kind of ruined my day because you know I had no control over the fact my birthday fell on the day after a hurricane took our power. read more

Absolutely miserably slow. It's not the employees, it's obviously a management and corporate problem with have enough workers in shift. I would prefer a refund to waiting over 30 minutes for a cup of coffee! read more

This is probably my favorite local Starbucks (within a 40 mike radius). The store is clean, the staff are attentive and efficient, and they provide free WiFi. It's not one of the larger Starbucks coffee places, but there's plenty of room to sit and enjoy delicious, fresh coffee. I have noticed a few negative reviews below mine, but they're over a year old. Perhaps there has been some positive changes. Give it another try. Today, one of the employees told me they plan to do some remodeling soon! read more

Starbucks - Dragon fruit refresher is an excellent choice. There are even small chunks of dragon fruit in it. Loved it. - Coffee & Tea Near Me - Thibodaux, Louisiana

Updated and stylish facility, quick friendly service and I watched and employee go above and beyond in assisting a rather rude, demanding customer. My coffee was perfect and my banana bread was heated up as I requested. Several tables needed cleaning (4 or more people standing around talking) the entire time I was there but no one took up the task of doing so and this keeps me from giving them 5 stars. read more

Starbucks - Coffee & Tea Near Me - Thibodaux, Louisiana

We said hello 5 TIMES THERE DIDNT even say wait a minute bad service but you had to come in like why you could have had a sign

Quick service, which i like when I'm in a rush to get my morning caffeine fix. I can get over them not having skim milk on the milk/sugar bar (if many don't use it, it's a waste to keep it out -I get that). What I did not like was that when I asked for skim and was handed the gallon container, it was partially FROZEN! It wasn't just cold milk, there were actual chunks of ice in it. read more

Thanks to this store, I will NEVER go to Starbucks again!!! I've been a gold member for 6 years and will never set foot in there again!!! For the third time in a year after going through the drive thru they FORGOT to put the coffee in my caramel macchiato. I had caramel milk, was told by management that "obviously you are just too picky about your coffee". No actually I just wanted my coffee read more

Just spent 30 minutes in the drive thru waiting for a simple coffee. Watched the girls make my drink and screw around chatting with each other. I'll drive further just to not come back here again. read more

ROTTEN MILK IN COFFEE!!! My husband went here and had really, really slow service. When he came back with our drinks, they got them wrong. My iced tea was watered down too much and his coffee had bits of chunky milk at the bottom!!! Don't go here unless you want rotten milk with your coffee and a bunch of lazy employees that aren't trying to do anything for you. We called Starbucks corporate office and complained about this location. They said they would tell the management team, but according to previous reviews, looks like management doesn't care at all. read more

Absolutely stop at any Starbucks you can find here in Thibodaux. When the colder seasons start to roll around, it's important to keep your body warm. And what Better way to do that than stopping at at Starbucks for a nice, hot pumpkin spice latte. And Starbucks doesn't just stop there; every flavor from peppermint mocha to eggnog is sure to quench your thirst and satisfy that cuddle weather feeling. read more

This is a pretty normal Starbucks. If you've seen one, you've kinda seen em all. Not sure what the previous poster's beef was. I found the service to be just fine. read more

Thank you Starbucks for helping this teacher keep her insanity. Not only do you make my hour drive to work more enjoyable (especially during sugarcane season), but you make my day with sometimes "PRESSING" students and parents much more tolerable. You are the reason I am not behind bars. The staff is ALWAYS perky and friendly even at 5:30 in the A.M. It is obvious that they get a jump start on their coffee shots before the customers get there. How else can you explain the perkiness THAT early in the morning? I've never had a screwed up order that wasn't reconciled properly, and on occasion the baristas show a giving spirit by "paying it forward" themselves. The Starbucks crew on Canal St in Thibodaux are AWESOME!!!!! read more

Hello, My name is Katherine Gautrey and I would like to tell you how awful my service was a month ago. I was served by a lady named LINZI! She was so rude. I waited in line for about 25 minutes watching her chat and play on her phone before handing me coffee. When I finally got my coffee she opened the window with an unfriendly look on her face, she didn't approach me or anything. She literally handed me my coffee and closed the window back. I do not like this Starbucks for that reason. That made my day so bad, a simple smile and hey could've avoided all of this. read more

Slowest service ever!!!! If you need to get out quick go to a gas station instead. The wait was painfully long and we had the only order inside. The only person who looked like they knew what they were doing was the guy who cleaned the Windows. read more

Love Starbucks, but this one and the one in Houma are easily the poorest run stores I've experienced. Since these are the only two in my neck of the woods, I'm kind of stuck. But my habit of 2-3 visits a day has been reduced to 2-3 per week. A sad situation that I wish the corporate office would address. read more