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    Starbucks

    2.8 (56 reviews)
    ModerateCoffee & Tea
    Closed 5:00 am - 10:00 pm
    Updated 3 months ago

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    STARBUCKS ATMOSPHERE

    What's the vibe?
    Outdoor seating
    Good for working

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    Alfredo C.

    Sadly enough this is the only Starbucks in Sumter. If there were more I would go to a different one. The orders are 90% accurate so that is good. The customer service for the most part is good. Courteous and courteous and efficient. However, picture this. You spend all day at work looking forward to having an iced coffee at Starbucks. You arrive at the Starbucks and there is a hand written sign at the door that says "online orders only". So sad. You have the money, you are a loyal customer, but cannot have what you want. They are supposedly under staffed. I don't think this is an excuse not to serve the customers that are going into the store. I will be hesitant to go there again.

    Sous vide Egg white bites with roasted red pepper. Delicious and served hot.
    Mary C.

    Typical Starbucks experience. Products are good, prices are high, service is timely. Nothing stands out, so far, as extraordinary but I also don't have anything to complain about. I'll keep going here until I find a more suitable locally owned option.

    Another Trenta Iced
    Charles R.

    Got the wrong drink and the person who was managing tried to offer me something else which was not what I had ordered because they had run out of the cold brew I had ordered. Fairly sure the new person made the wrong drink in the first place. It's very frustrating not to get the order you pay for and then be offered something that is less than what you paid for. I had to contact CX to get the situation worked out. Back to their former level of quality! Plus they help the ByNameProject.

    Always a long wait.  Not a long line to ORDER, just takes forever to get your drinks...
    JW C.

    Slowest Starbucks anywhere... I don't know why I continue to subject myself to it - it is horribly managed/trained as it is always a painful wait. Like 15 mins or more for coffee or tea... brutal.

    Nitro Brew

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    11 months ago

    Worst Starbucks I've ever visited. Least helpful, least friendly and least competent staff.

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    2 years ago

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    5 months ago

    just started getting starbucks, my drinks & food are always perfect but the drive through wait is super long no matter when I come :(

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    1 year ago

    very customer friendly! Busy spot so I suggest ordering ahead via mobile--lovely place to chill and study.

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    2 years ago

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    5 years ago

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    5 years ago

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    2 years ago

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    7 years ago

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    2 years ago

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    3 years ago

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    6 years ago

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    2 years ago

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    6 years ago

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    3 years ago

    I have absolutely no problems with this location. Everything is perfect! The food is great and the service is great!

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    7 years ago

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    4 years ago

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    4 years ago

    Love the inclusivity! My community is WELL represented, especially in June! Service can be slow, but the cappuccinos make up for it!!

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    7 years ago

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    8 years ago

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    6 years ago

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    12 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    10 years ago

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    13 years ago

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    12 years ago

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    9 years ago

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    9 years ago

    Terrible service and watered down drink. Avoid this place. There are other coffee shops to patronize.

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    Ask the Community - Starbucks

    Review Highlights - Starbucks

    The drive thru window offers service with a smile on the go, and is just as reliable as going in for service.

    Mentioned in 2 reviews

    Read more highlights

    Starbucks - coffee - Updated May 2026

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