Visited the SLO area and stopped twice at this Starbucks. What stood out to us was the service from London. We felt like her family. She has a strong and positive personality. Our drinks were exceptional too! This Starbucks has a friendly vibe. read more

Heavy set guy with spiked earring and tattoos was rude upon ordering. Then proceeded to walk around telling everyone they're closing early and they have to leave. Starts counting the drawer and doesn't let anyone else take orders. Not friendly environment read more

This Starbucks location has the worst customer service ever!!!!!! Extremely rude and incompetent staff.

A great selection of items. Welcoming and friendly service. Lots of online orders are lined up waiting lol please say hi to your baristas! My order has reached its final destination! Thank you for a pleasant atmosphere. read more

Starbucks - Vt Van Swee Cream Cold Brew today with a sweet treat cookie croissant omg I will need an extra workout - Coffee & Tea Near Me - San Luis Obispo, California

You can never ever find a Starbucks, not. Kidding aside, there everywhere! Sometimes 2 on a given block, and certainly averages one every mile or so. I usually like Starbucks because I know what to expect: clean, efficient, good WiFi, and all the usual "Starbucky things". Thoughts of the coffee vary from "I love it" to "I hate it, they burn the beans". Well, I've grown fond of that "dark roast" flavor. Location specific: San Luis Obispo, CA (Madonna Plaza in SLO) ================================== * Very nice service * Setup for bringing your laptop with strong WiFi and outlets * Kind to the homeless (several were inside sleeping, eating) A couple of my favorite Bucks reviews: =============================== * Crazy pirates on Beverly location: https://www.yelp.com/biz/starbucks-los-angeles-105?hrid=ouKyTsuoa8SQ1FUHB_fs2g&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) * Really huge lady triplets in Redondo: https://www.yelp.com/biz/starbucks-redondo-beach-7?hrid=bnNZyCt1NZyabqqNf6Dw1Q&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) read more

One of the best Starbuckses! Not a (drive through) dispensary! Very, very friendly and caring staff!

Unfriendly, unorganized and ripped off. Walked in and was standing for 5min before a barista took my order . Received my drink and approached the barista to why about 4oz was missing and the barista stated she could add more milk but ultimately if you request light ice you also get less drink. read more

Starbucks - Iced Brown Sugar Oatmilk Shaken Espresso - Coffee & Tea Near Me - San Luis Obispo, California

The drinks are so yummy here I love that it's near the Madonna you guys rock it's so clean and friendly

A good Starbucks stop. Shop was clean inside. We placed a mobile order and our drinks were ready when we got there. Our beverages were as we ordered and tasted as they should. The only downside was the two guys inside were quite rude. read more

I love starbucks normally but the people working at the Madonna Starbucks need some lessons in customer service. My teenager & I stood in line for minutes with no recognition & then got dirty looks from the Barista taking our order. We saw her openly smiling in the back only to get strange looks & evil eye while placing our order. Just random bad vibes for no reason. read more

The absolute worse Starbucks in the galaxy. The workers this morning refused to make eye contact with anyone. They were grumpy and did not communicate anything beyond what was absolutely necessary. Complete indifference to every human that walked into the store. Stoic faces and frustrated body language made everyone feel horrible. And that's not an assumption. Three people in my group alone commented on how "weird" the "joy suck" atmosphere was. The coffee was made well and correctly but I can get well made coffee at many other shops. The attitude and gloom will ensure I never visit that location again. There is a serious lack of leadership and management in that store. An adult mentor is greatly needed. Avoid this place. It's not worth the "weird" feeling you get being there. Serious joy suck. read more

You know me and Starbucks...kind of a love hate relationship. Love their products, but hate how expensive they are. Overall, good service here today read more

All the staff was super funny and personable! The drinks came out quick and were excellent! The music was also nice in the background. 10/10 would recommend! I'll definitely be coming back here. read more

Service was not friendly. No one said Happy Holidays, Bathrooms were closed for no reason, And they were playing Screamo music... read more

Claims to be a "little backed up", but has time to make sample drinks for the entire barista team? How about we make the iced green tea for the customer instead ? read more

The staff is very very friendly from the moment you walk in the door. Your order is prompt and correct. I've been to other Starbucks and what you ordered isn't quite right. Some other Starbucks there in too much of a hurry, but not this one. The food is standard across-the-board at all Starbucks coffee shops. Starbucks stores have an ambient standard and some are being upgraded. I like the style and not the new concrete steel look. It has a homey, coffee shop. read more

Terrible customer service. Never been to a Starbucks where the barista was so rude. I just asked for raw sugar and she told me that I should've asked for it when ordering. I was like, well I asked for 7 pumps of vanilla and it doesn't taste like it, that's why I would like some sugar. She got really upset, got a cup, filled it with syrup and slammed it on the counter. It spilled and she turned and walked away. I couldn't believe, I wasn't complaining about it, I just asked for sugar. I could've complained that she didn't put enough vanilla, but I know they are busy. She was just not nice about it at all. read more

I would not recommend this Starbucks at this location. I was just in there this morning and the young girl made my drink with 12 pumps of chocolate today and it was horrible and not at all what I ordered. I had to keep questioning her how she made my drink till I found out she used 12 pumps of chocolate. She was a jerk to me and reluctantly remade it and it was still not correct. I had to just leave with a nasty drink I paid for and never got what I asked for. She and her coworker were very rude. I was just in there the day before (yesterday) and received the perfect drink I asked for. So, I know they could do it. She just wanted to treat me very unprofessional. Lousy service. I will never go back. read more

Let me start with a never write bad reviews as I understand people and places have off or bad days; however, this was the worst Starbucks I've ever been to. Me and my 3 friends had cold food. They weren't announcing any names so our drinks were just sitting there. They had 5 workers and were so slow. This was terribly inefficient. read more

Went there this morning and did a online order I got a tall iced brown sugar oat shaken espresso w vanilla foam and they made it completely wrong how do you mess up a simple drink. This is coming from someone who use to work at a Starbucks stop being lazy. read more

Never like leaving bad reviews but jimminiee cricket these a.m. works could care less and it freaking shows. You want to have a crap day and see people who are miserable come here it's pretty laughable. Saw a guy nicely ask for 1 star for his drink and the rude barista threw two straws on the counter and walked away. Bro freaking smile man. Please please get people who care and blue hair girl looked lost as all lost can be. S.O.S. save this Starbucks they need people training. Even gave me a sticky cup like broooooo cheer up read more

They were so nice and patient when I couldn't decide what to order this morning They also were fast with my order and everything was a good warm temperature! read more

Same as most starbucks. Good coffee. Passes as average now with many good options around SLO.

Nothing easy about this early Sunday morning. Asked for a Skinny Vanilla latte only ONE pump sugar free vanilla. Husband ordered his drink 3 times for she was struggling to pull his order together. Skinny Vanilla Latte had four pumps and was sweeter than a candy store. I asked lady if there was more than one pump? Yes that is the recipe! But not when I order only one pump. Pissed she had to remake it and slid the new drink over with coffee and foam all over the lid and cup. Starbucks typically has the best folks in town....the worker this Easter morning would have been more suited for a Walmart job. read more

Went into today and Tiffany forced an affirmation on me. I tried to decline but she was adamant that I take one. Food was average, but the service was exemplary. I felt welcome and cared about. Truly. read more

Wow! I'm so surprised by the exceptional customer service here at this Starbucks. Right as I entered, a worker was outside to greet me and directs me in with covid protocols. He asked how my day was even recommended me some seasonal drinks! The employees here seemed happy to work there. I personally love the matcha latte with ice! I will be specifically coming back to this location again. read more

Starbucks - Matcha latte - Coffee & Tea Near Me - San Luis Obispo, California

First time trying the "mobile pay" feature. Line at cashier?...no worries...went straight to barista and drink came out about 2 minutes later. Seamless.... read more

Good, clean bathrooms. Mobile order came out quickly and they made a warm milk for my son, taking care to ask what temperature I preferred.

Service was outstanding, place could have been a little more cleaner. But, their drinks were on point!

Some guy was just yelling at the workers being a total d-bag! He was going off about how they need to fill the cup all the way up and trying to get one of the girls fired. The workers handled it beautifully. They were courteous up until he threatened one of the workers. They told him if he doesn't calm down they're going to call the cops. He then started bringing things up about lawsuits and stuff (please dude, are you really going to try to sue STARBUCKS?...OVER A DRINK????). Then they forced him to leave. I don't know how else to tell the workers they did a good job. There's nothing but smiles in the workers here. They don't deserve to be treated like that. What a fool. Anyone who's ever worked a customer service job knows how much people can be a**holes. So good for them for kicking him out! read more

This little Green Mermaid shop is on Madonna, just off the 101 and on the edges of the large shopping mall. It is across from the famed Madonna Inn, whose guest are usually not drinking coffee in the middle of Wine Country, in their themed rooms designed to add a little spark to a long term and perhaps growing just a little predictable relationship! The Starbucks is for the morning, after a long "hard" evening, so you can find the wineries again. Vente Latte $3.55. with soy, add $0.40. A grande brewed black coffee, $1.85. read more

Ordered a Flat white and ended up with steamed milk! Worst ever! Will not be back. If I wanted steamed milk I would have ordered!

I came here on a Thursday night to study in my spare time. I was hesitant to come here because I thought it'd be filled with cal poly students studying since slo's such a college town. I was really surprised when I got there and there were many open tables and it was really quiet. I don't know if it's usually like this but from my experience, I got a ton of studying done there. The wifi' not slow and there's a ton of outlets everywhere. I usually order a kids hot chocolate so I'm not taking up room without ordering from them. My drink was standard and made fast. The staff was really nice as well. Overall, good place to study when you need to. I expect other hours to be more crowded though. read more

Starbucks - Inside - Coffee & Tea Near Me - San Luis Obispo, California

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I come here often because it's convenient, but it the best Starbucks in the Central Coast. SAM AND SUSAN will take care of you! read more

Starbucks - Coffee & Tea Near Me - San Luis Obispo, California

This is my second time ordering online.. BOTH TIMES they accepted the payment but didn't have the item I ordered. It surprisingly wasn't busy, so a greeting would have been nice. Also I order my drink with light ice (so it doesn't water down), however it's as if they do the opposite. read more

Starbucks - Clearly not warmed - Coffee & Tea Near Me - San Luis Obispo, California

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Came here yesterday and there was a sudden rush that seemed to follow after me. I ordered the drinks and went to the bathroom to past the time waiting for my drink. I come back and 1 of my two drinks was sitting on the counter. I then noticed about 10 drinks, no exaggeration follow, but still my second drink was no where to be found. I then noticed it just sitting on the bar waiting to be capped. I had to kindly ask for my drink, since I noticed the girl who was supposed to be topping off the drinks was passing my drink up. read more

I enjoy writing about places that I find outstanding however I feel that it is fair to let folks know of experiences at places that I find extremely unpleasant. I was on my way to work out and thought I would stop here early in the morning about 7:30am. A girl probably in her early twenties showed up at the same time. Just as I came to the door this girl rushed me and went into the door first not making eye contact, she smiled smugly as if this had been in some kind of contest. I was blown away for the lack of consideration and manners. I was explaining this incident to my brother (we were raised in SLO) and he then told me about an experience he had about the same time of day at this Starbucks. He was walking to the shop in the parking lot not really paying attention to cars when another young woman about in the same age range came roaring into the parking lot, came to a screeching halt and laid on her horn startling the heck out of my brother. Later in line my brother tried to engage her in conversation letting her know that pedestrians have right of way. She ignored him giving him "the hand" while continuing her conversation with her friend. We do not wish to have these kind of early morning experiences again. read more

Unfortunately, Friday May 5th when I picked up my mobile order, it was missing the whip, I then asked for it and the barista yelled at me that a caramel macchiato over ice does NOT come with whip cream. She then put whip on and slammed it in front of me, I said thank you, she said nothing. The next day, I did a mobile order again, and got the cinnamon almond milk with whip cream over ice and apparently no one who works there can read. NO whip cream, maybe there is a shortage, hard to believe. read more

The wait was ridiculous. Regardless, I had the best Vanilla Bean Frappucino with extra caramel in my life here. I really like how when I asked for extra caramel, they gave me what I wanted: Caramel doused around the outsides of my cup. Quality coffee and frappucinos. Well worth the wait! read more

Amazing service(fast and effecient) and nice ambiance. Place is clean. Its near embassy suites, best buy ,ralphs and kohls inside madonna plaza. Good location. Ordered a salted caramel mocha and the blend of the sweetness of the caramel with a little salt is delicious. I will definitely be back. read more

Starbucks - Coffee & Tea Near Me - San Luis Obispo, California