This branch of Starbucks is one of the many branches which the company has in Newcastle city centre, I called in here for a coffee while walking around the city centre, this is a decent branch of Starbucks, it has limited seating on the ground level with more seating outside and in the basement.
This store also has online ordering which is pretty cool, meaning you can order your drink before you arrive in the store, as it is located on Grainger Street the store name, for online ordering purposes is the same.
I ordered a Venti Vanilla Latte Iced with Whipped Cream, the drink quality was good and my order was right first time, the store did try to advertise the mobile ordering system heavily, and the new origin espresso which is probably my favourite, the Blonde espresso.
The staff seemed nice enough, although the store seemed a little bit understaffed away from the counter, and eventually when I got someones attention, I was told it was Grainger Street hence I sent my mobile orders through.
This Starbucks also seems to be located in some sort of old-fashioned arcade, which I could see with the window which looks into it.
The store had a small range of merchandise including the new Newcastle Under-Lyne mugs.
I feel this Starbucks is not yet a 4-star store because
- There isn't a large amount of seating on the ground level and very few standard low level and comfortable seating
- Having my problems sorted in a quicker manner such as the store location so I could order on the app
Overall, my trip to Newcastle got off to a good start with a good trip to this decent Starbucks, warranting a high three-star rating I'm pleased to report.
UPDATE: I called into this Starbucks ahead of setting off to St James Park, to see what turned out to be a fantastic dominant Manchester City performance, where Raheem Sterling bagged the winner in a 1-0 win over Newcastle. This Starbucks seemed a little unwelcoming due to the door type, and inside the layout was a little cramped, for example the curve of the store/staircase was so narrow and I also found there to be a lack of seating around the store which simply isn't good enough for a city-centre location yet the decent location in the city-centre on Grainger Street nonetheless and drink quality isn't awful so this place does deserve over a one-star rating, yet sadly not more than two-stars. read more