I've been to many, many, Starbucks locations. My husband works driving a truck and visits all the Starbucks when he can. I saw the reviews for this one and thought they couldn't be true. Great coffee Friendly staff Fresh baked breakfast sandwiches Employees who actually speak to you and look you in the eye No one making you feel stupid because you didn't order your coffee the exact way they wanted you to This Starbucks needs to be the Starbucks that trains staff, or Hires the staff, or whatever magic you did, for all the Starbucks around the nation. read more

Nothing unique but always a good cup of coffee. The drive through staff has always been nice and I have never had an issue with my order. This is the Starbucks for the beach. read more

Sadly, this is a Starbucks to avoid. Terrible management. The staff were nice but the manager was very grumpy and a lot of customers had problems. read more

I come to this location every week. Today I just ordered a breakfast sandwich. The lady at the window was very nice. However as soon as I received the sandwich, I noticed the bread was hard. I went inside to get a redo on the sandwich. The girl at the register was rude sigh at me. I received another sandwich but this one was undercooked. I'll guess I just stick with the coffee... read more

I have never been to a Starbucks like this one! They are VERY friendly, kind, know patrons by name and go above and beyond compared to any SB I've been to. I work remotely here sometimes so I see many interactions and see/hear discussions at slow/quiet times. People of all ages frequent here and feel comfortable and welcome, which is a stark contrast to other SB's I've been at in various states. Their coffee and food are great, but I come here for the atmosphere and I see MANY senior citizens coming here for social interactions, it's heartwarming, really. These workers should be comended! read more

Iced Grande Caramel Macchiato = yum! When the caramel was put into the cup before any of the liquid and it is just sitting on the bottom of the cup = BOO! :( It just tasted like a bunch of milk with a little bit of coffee- I really wanted my caramel flavor! read more

Starbucks - Iced grande caramel macchiato - Coffee & Tea Near Me - New Smyrna Beach, Florida

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Nicest, cleanest Starbucks yet, very nice staff, plenty of easy parking, and order prepared well.

This has become my pit-stop on the way to our favorite beach: New Smyrna! I usually order ahead through the app so I just have to go in and out when I get there. It is a spacious location with and outdoor sitting area if you want to grab your cup o'joe and hang out. There is also drive-through service and plenty of parking if you, like me, just want to pop in to grab your app ordered grande Nitro. read more

Starbucks - Nitro - Coffee & Tea Near Me - New Smyrna Beach, Florida

Ambiance ok Service not too bad Food terrible Coffee decent Ask for light ice and be super picky with it and it will taste okay! read more

Starbucks - Island Roasters if you want better quality! Ambiance is great Service is okay Workers are very rude bc "it's always like that" - Coffee & Tea Near Me - New Smyrna Beach, Florida

Fast drive thru, all products requested were available. Always a treat on our way to the beach

It's very unfortunate but this is just a bad location. I sat there yesterday for 10 minutes not one person said hello that one person asked me what I wanted. I download the app and I left the restaurant.. they are too big to be this bad it's very unhealthy read more

The coffee is good. Price is a little high but you pay for what you get. Staff is always friendly

Why does this store close in the middle of the day without any notice to customers? I would imagine the store owner would be dismayed to learn how much business he/she lost today while the workers were inside being paid! read more

Great location! New and clean. Staff is very friendly as well. The only complaint I would say is that they run out of things very quickly here or they never have certain things. read more

I'm buying a cappuccino coffee station for home. The New Smyrna Beach location is never open when we try and go for a iced coffee. 1 out of 3 times we try and stop they're closed. This is extremely frustrating because of the location being quite a way from interstate and unless we're going to the beach we have no other reason to be in this area. Today we stopped and the lobby was closed at 1:30 PM so the drive thru line was literally out the driveway, one more car would have been in the street. There is no consistency at this location whatsoever. One time the drinks will be tasty and the next meh... definitely not up to standards and no consistency. This isn't a $3.00 convenience store coffee... it's quite a bit more expensive than most all. I'm sorry $ is tough these days and a higher priced so so coffee isn't acceptable to the point we'll invest in the equipment and make it at home. No more special trips to this location again. read more

I have been to many Starbucks in my life but never one with employees like this. I've gone several times since they have been open and every single employee has been pleasant, kind, warm and welcoming. I'm truly convinced they have accomplished what no other Starbucks has ever done. A store full of amazing employees that seem genuinely happy to be there and serve their customers. Some of the employees are clearly still learning the ropes/system but they do their best to be quick and the wait is worth it because they are just so nice! read more

You will be very disappointed if you order food here. Not even close to average Starbucks standards.

This store gets packed and is more busy then some other locations. I never understood why people cry and scream over a coffee. It sounds awfully immature because it is, it's pathetic. All drinks in the store are made the same way at the other locations in the area. The food comes from a freezer just like every other fast food coffee joint. This review goes out to Ken and Karen. I'm a customer like you except I have patients and empathy. These human characteristics is something I possess because I was raised correctly. Remember just because you are old or entitled doesn't mean you should treat others like garbage ;) read more

2 visits in 2 days, both bad. Don't waste your money! First visit top was not on when handed to me and spilled on me in my car. No new coffee or anything just handed me napkins and said sorry. 1/3 of my drink gone. Then second day top was not all the way on again!! (Caught before handed to me this time!) but they were wrong size, grande not venti. So instead of remaking they poured in bigger cups and added more oatmilk to the coffee, basically tastes like a pumpkin spice oatmilk. These drink cost almost $8 each! Wasted $50 between these 2 Visits. read more

Fantastic service!! This is a staple in the neighborhood. The staff is very friendly and the coffee and breakfast sandwiches are delicious. Keep up the good work. read more

This Starbucks closes very early and occasionally at random times. (I've been there early afternoon when a barista came up to me and said that they had to close within 10 minutes). otherwise, they seem to close around 4:00, even though posted hourssay they're open until 9:00. Not sure whether they're understaffed or whether they're still worried about covid(?) but every other coffee shop in NSB is maintaining normal hours, at this point... my daughter works at one of them, so I know... VERY inconsistent hours here. But when they are open, the people are very nice. read more

When did tipping at the drive thru become a thing. I went through the drive thru. I attempted to touch less payment for my drink. The girl in the window said I had to fill out the tip screen or the machine would not accept my touch less payment. She refused to give me my order because I would not fill out the tip screen. I've worked for tips. I know the rules. The rules on tipping are very simple in this country. If you sit you tip. You don't tip the drive thru attendant at McDonalds or any other place. To me touching the screen that every other customer has touched is disgusting. read more

This was our best Starbucks experience, EVER. At 6:05 a.m. we were greeted with the most cheerful, pleasant and clear voice through the speaker. The smile of the team member could be heard through both their mask and the microphone. Our order was perfect, the courtesy and professionalism of the associate that kindly greeted us was almost surreal. My husband and I looked at each other in shock, actually. Great job, KAY! Surely you must be the manager, but if you are not, then just know that promotion is coming your way! Your 6 a.m. sparkle beat the sunrise to our day! Thank you! read more

wow! the manager was so rude! I advise to find a different Starbucks if you want to have a pleasant experience!

I had to leave. The employees are LOUD. They clearly think the coffeeshop is there for them to have fun LOUDLY and not for customers to talk, read, and work on their computers. One woman should be fired immediately. read more

Our Starbucks is brand new. Not only did they close their doors at 4:00 in the afternoon but sometimes 3:00 PM about a month in of opening. Now it is maybe 5 months after opening and the store has been closed for at least two days. What is going on at this location? Does anyone know? Disappointing. read more

Disappointed overall with this location. The drive thru line was super long so I went inside. Friendly server, but they are almost too friendly. They chat with the customers while the line keeps getting longer and longer. Then you stand and watch them serve the entire drive thru (no joke) before they start working on inside orders. I have to go up and ask for the food portion of my order which they had completely forgotten. Then my coffee comes out as a grande not a venti. By now I am over it, I just want out of there! So I am not going to say anything because it appears that is what she charged me for even if it was not what I ordered. The only reason I gave even 2 stars is because at least the ordered coffees tasted right. Not going back to this location. read more

As a disabled person (no speech) I find this Starbucks amazing hard to navigate as the staff doesn't have patience and must be conditioned to poor treatment by customers. In any case , normally I order in the app give it 20 and get the drink but todsy it took 35 minutes for the order and when I tried to get attention and show my phone with what I was trying to say, only to be rudely dismissed and told they are running slow without even looking to see if they had made a mistake and missed it. Not a good experience for a $8 drink. I get you need to new staff and things can get slow what I can't accept is the attitude to a disabled person who is already stressed . I'll be getting my coffee down the road now. read more

this starbucks sucks! slow service and crappy produxt ... also this thing said I needed 31 more characters so here they are

This location always claims they are sold out on several items for.mobile orders and when you go to the location it is 30 to 40 minutes after you order to get your beverage. read more

Slowest drive thru in the company!! Don't try and stop on your way to work, you'll be late.

Great place in New Smyrna. We usually try to frequent local coffee shops when traveling but the ones in New Smyrna act like they're doing you a favor to wait on you. Not so with this place. The employees are super friendly and helpful and the coffee and food are well prepared. Definitely our "go to" coffee shop in the area! read more

I love this Starbucks! The people are outstanding - always pleasant and they make the best cold brew with sweet cream vanilla foam. I like a little more foam and they just smile when I ask for it and then they make it perfectly. When they hand me my coffee, they actually wish me a great day even when they are swamped with orders. I just wish I had taken a picture of my coffee today - it was so delicious. read more

Just had the worst cappuccino I have ever had at a Starbucks. I ordered a tall, wet cappuccino. I got a flavorless...not wet...drink with a gob of airy fluff on top. Worst of all..the drink was devoid of the great espresso flavor that is a Starbucks trademark. The lady at the drive-thru needs to go back to barista school. I won't be back. read more

I never know if this place is going to be open, if they're only running the drive through, if the lobby is closed ( randomly), or if Order ahead is available or not. And sometimes they don't actually start making mobile orders til the person is there and accounted for. It's the only location within 15 miles so I have to come. Other than all that it's good. read more