I would love a focus on coffee and food quality. When I tell you I had one of the worst matchas I've ever had in my life here, I mean it. Bubbly bitter green water. That's how I would describe it. Such a shame because it's a great location but not loving the lack of focus on quality. Please bring attention to this!! read more

This is a very nice Starbucks located in downtown Naples. The drinks and food are good- as a plus, it's Pumpkin Spice Season. The service here is excellent and the staff are friendly. Clean Starbucks, overall great atmosphere and great place to relax. read more

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I get the hot chocolate when i go to Starbucks especially for a coffee date! They can add more milk or whipping cream to it as you only really taste the way a barista would make a coffee kind of, ive had better, but the price is lower for sure! The pace of service depends on if there is a line or not! Ive been to the downtown location and also the one up 41 and Airport Pulling Rd! Thank you! :) read more

How many years have I ordered the impossible sausage with no bread and this is the first time someone got smart and was nice about it. This location is usually slammed. Staff friendly, parking on street or several free garages nearby. Great people watching, seats indoor and out. Love the single counter seats But all hard seats No more sofas which I miss Triple star rewards today but you have to activate on your app first Wish their app was easier to trade my rewards but that's corporate read more

Starbucks - First time they did this for my impossible sausage with no bun. Thank you! - Coffee & Tea Near Me - Naples, Florida

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I placed a mobile order for a drink before work (I work on 5th) and for some reason the order never went through to the staff and I had to leave without my drink or else I'd be late. I had a coworker run and get my drink for me before they came in and the staff gave me a gift card and even sized up my drink. Very sweet staff they are amazing!!! Drink was really good I definitely recommend this starbucks! read more

Worst Starbucks ever I wouldn't recommend this location to anyone. survive was horrible employees were just standing around laughing like kids not taking anything serious this Starbucks is a joke I wouldn't recommend this Starbucks to any of my friends read more

I love happy faces with my coffee places!! The staff here is absolutely the BEST, everyone should happy faces like this staff! All smiles to seriously every customer, it's like its their job to make everyone smile coming through, its infectious! They remember the local faces and are so sweet to the new customers alike. There's ample room to sit and sip inside or outside, especially being on busy 5th avenue! The tables, condiments and restrooms were all kept and clean too. I was able to find a nice nook to get some work done for a bit. I'll be sure to return to this location in Naples! Missy is doing a fantastic job with this store!! read more

Starbucks - Coffee & Tea Near Me - Naples, Florida

Do you know how much I miss cafe Starbucks!? A LOT. And now that the cafe is open again this is a dream come true. This store has so much seating available! In addition to a large patio. The baristas were so friendly and worked quickly. Overall really impressive energy in this Starbucks. My boring iced coffee can't really be messed up but I don't always get treated this well. They are using plastic straws here. read more

Starbucks - Living my best life sitting in Starbucks for the first time in 15 months. My former partner heart is BEATING with joy. - Coffee & Tea Near Me - Naples, Florida

They are torturing their clients with Disney music. Most annoying music too. Guess if it was a kids ice cream place it would be more appropriate. read more

Please restock and clean your bathrooms Starbucks. They're filthy. Wait wasn't bad on a Thursday afternoon at 3:30 and service was quick but the bathrooms were atrocious. read more

Starbucks - Caramel frapp and cold brew - Coffee & Tea Near Me - Naples, Florida

I've never been to a Starbucks with more friendly, competent service than this one. The place is very busy but they are so kind, friendly and efficient. The older lady (sorry to define her that way) knew every local by name, chatted with each while she quickly made drinks without missing a beat. This should be a training store for @starbucks because they epitomize hospitality. read more

A Starbucks, like so many others across the world. This one has the advantage of being right on 5th Av, downtown Naples. While visiting this beautiful city, we decided to stop by, I had a coffee, my wife had some tea. They got our orders right and in a timely fashion, so we can't complain. read more

Starbucks - Hours - Coffee & Tea Near Me - Naples, Florida

Stayed in Naples for a few days, every day got a Venti latte with Oat milk . Consistently great coffee and quick service. Atmosphere is clean. Baristas are always pleasant and attentive. read more

Well, The first time I came here (April 2019/In the Evening), I ordered a brownie with a large water...an employee named Thomas was busy talking to a 'customer' while casually performing dance moves and talking gossip while taking 7 minutes to make her 2 drinks for said customer. After I called him out (and ate my brownie), I finally recieved my almost 8 minute Ice Water. Today, I come in and it appears to be a steady morning, Aaron behind the register was efficient & friendly, the line was moving quick. However, once I ordered my drink, I watched an older woman make a few drinks and then walk away from her station to take out a large garbage/cardboard bin FROM THE BACKROOM?!...yet there was still a lobby full of patrons that I was certain had not recieved their drinks. In short, I waited 11 minutes for a hot chocolate while 7 employees were behind the counter. I don't get it. read more

Starbucks - 7 employees, and 11 minutes to make a hot chocolate. Really?! - Coffee & Tea Near Me - Naples, Florida

Great convenient location located in downtown Naples. My husband and I stopped in while walking around town during the holidays which is a very busy time. Unfortunately, one of the restrooms was closed down, the credit card machine was not working, and they only had 1 type of hot tea available. It was very early in the evening just after 6:30pm and there were also very limited options for munchies (2 cake pops and 1 muffin). What can you expect during a busy holiday season though. read more

Another Starbucks.... lol I can say, as busy as this place was- it was the longest line i've seen at a Starbuck's, they were very efficient, and I got my chai tea latte in record time. read more

Has the best god damn doughnut I've done ever had in my life (not even kidding). Get the glazed doughnut warmed up and just devour that slut, shits so good. read more

This Starbucks is located on 5th ave and is noticeably a very popular spot for many of Naples locals. The place was busy, but the employees were all very friendly. I noticed people walking in and out to use their one bathroom. Overall, this was a very clean Starbucks, which I wouldn't mind stopping by again. read more

Starbucks - Coffee & Tea Near Me - Naples, Florida

Great location in the heart of Naples, 5th Ave. This Starbucks store is our favorite one in Naples, well in whole Florida!!!! Restrooms, tables, etc. are always clean. The drinks are super tasty!!! Staff is amazing: they are very professional, super friendly to their customers and the best - they know their regular guests and as a regular guest you get your favorite drink before you have the chance to ask for it. Perfect customer service! We love it!!! They also ask for refill (you have to be gold member) while you are working on your computer. Excellent! The baristas are also recommend new Starbucks drinks, if there is a promotion running! Nice! We highly recommend that store, after a fun day on the beach, after a shopping tour on 5th Ave or after lunch/dinner. Our favorite baristas are Aaron and Danny, but the rest of the team is also very professional, like Cara and John. Thank you Starbucks 5th Ave. read more

This Starbucks was very clean and efficient. I stopped in after a week long cruise for a little pick me up and it was made perfect. I order a Trenta ice coffee with 5 pumps of toffee nut and cream. Sometimes the ratios are off but it wasn't today. Overall, great service and made perfect. read more

ROACHES EVERYWHERE!!!!!! On that particular Sunday afternoon, Jan. 18th, I will never forget. My buddy and I walked in this crowded Starbucks in Naples Downtown. And right away I stomped on this large COCKROACH. I calmly brushed it to the side with my shoe figuring there would be only one. But NOOOOOOOOO! We walked to the counter and saw literally a trail of dead and alive ones near the opening to the back storage area!! An employee was stepping over them and just ignoring the little creatures. As we were leaving I actually killed another one under a table. SPREAD THE WORD ABOUT THIS PLACE. God knows what else is runnin around back there!!!!!! read more

What you normally look for in a Starbucks, fast service, pleasant employee, well made coffee and snacks. What is outstanding about this place is the location and outside seating area. Located on Fifth avenue in Downtown Naples this is the perfect spot to watch the passing parade of people and the spectacular array of cars cruising past. The outside patio is set back and shaded with a fountain softly burbling. Ideal on a 80 degree Spring day. read more

Starbucks - Starbucks outside seating. - Coffee & Tea Near Me - Naples, Florida

Best place to meet & greet! Staff is fun and remembers your favorite brew and often your name...that's service! read more

Starbucks - Coffee & Tea Near Me - Naples, Florida

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Coffee is good, people are friendly, BUT THE BATHROOMS ARE FILTHY. Come on Starbucks... you can do better than that. You do care about your clients health...? read more

Yes , I am definitely a Starbucks fan. I've been to my fair share in many locations. This Starbucks has a nice inside layout and large outside seating area. Service was extremely friendly and prompt. I like my Starbucks fast and consistent and this location did not disappoint. Taking one star away for the heinous restroom situation, I get the feeling that many people use the Starbucks bathroom as a public restroom in downtown Naples . I could not get out of there fast enough. My advice, enjoy your cup of coffee but use the bathroom at home! read more

This is a nice new Starbucks. It has seating inside and out. Very relaxing atmosphere. read more

This Starbucks in the heart of downtown Naples is the same high quality coffee joint that you expect. The staff is friendly and the drinks are made to perfection relatively quickly. read more

Visited this Starbucks a couple weeks ago. Staff very friendly! Good service is hard to come by these days. You guys are top-notch!!!

I went in this morning for coffee and they were so nice and friendly I am still in a great mood because of it. Also the coffee was delicious

Easily my least pleasant Starbucks experience, including morning rushes in places like Chicago and NYC. First, we had to wait while what I assume was a barista on break chatted up the person at the register. I thought maybe it was because the folks working were younger/less experienced, but a Coffee Master with an embroidered name ought to have better interpersonal skills (and should listen to the actual order). Thought maybe it was just an off day, but judging by the other reviews this is pretty standard. Most likely won't be back. read more

I love that Starbucks is to consistent with their beverages and comfortable to sit for long periods of time to study. One thing that I just have to say and this is all across the board at ALL starbucks: The employees behind the counter are too LOUD. I hate to be the grumpy customer but it seems that when I go to study for long periods of time I spend that time listening to the loud conversations of the employees behind the counter. I really am not interested in thier personal lives or their goofying off. I would encourage management to do some training on how to have better customer service in this area and more professional in conversation while in the shop. read more

The person who took our group order, Jeff, neglected to tell us of the special that was happening currently of buying 3 frapuccinos and receiving a 4th free. After asking a server about it, he turned around and rudely said that we would have needed to order all 4 upfront and then one would have been free. This is equivalent to buying 3 and getting a 4th free. Due to this attitude and the fact that we were given a small frapuccino free when we ordered 3 Grandes and should have received the 4th at a Grande size, I will not be returning. If he would have apologized for forgetting to tell us, that would have been an immediate resolution. read more

Always a pleasure to visit this wonderful Starbucks Coffee location. The barristas are knowledgeable and fast in crafting many creations. Almost all of them are friendly as well! Don't be in a hurry, as this is a very busy store. read more

I love it here. The drinks are so good and I really like the long table in the middle to sit down in. I highly recommend getting the vanilla bean cream and the buttered popcorn. It is the best. They move pretty quickly and great breakfast too.it is a little pricey for a drink but I highly suggest going here! Pets are welcome too read more

Staff was super helpful and nice. They let me sit there for several hours and use the internet. Good coffee as usual.

I don't usually review chains.... but feel I must comment on the service in this one. Very efficient and fast. This place is a well oiled machine in the morning!! I would plan my morning run so I ended up by here and would get a coffee and walk back to our vacation condo. The barista would be way ahead of the cashier on getting drinks going....she was usually asking the second and third person in line their drink order. I've been to alot of Starbucks...they aren't all like this read more

I know, I know- another Starbucks! I'm love most of what Starbucks has to offer, and this place was very typical Starbucks. The line moved very quickly, and the prices were as expected. Being on 5th Avenue maybe made this store a little more hip and I saw several people making their morning ritual out of Starbucks that looked all to on vacation. I wonder if I paid more attention to the prices, just how much they vary. I get Airports and amusement parks charging more - but it is still just a cup of Joe! read more

I'm here to state a complaint about a horrific experience that took place at Starbucks today. Where do I start? Okay. So, it started with an excruciatingly long and dreadful line. The floors were musky and the shelves were flimsy. Because the line was so long, I decided to use the bathroom but boy oh boy was that an unfortunate outcome! The walls were a pale yellow with spots of brown (we all know that wasn't coffee) and the toilet bowl was simply overflowing with bodily fluids! The toilet and all of the substances inside came spilling out on my brand new sneakers! What a disgrace! I frantically evacuated this mockery of a lavatory! A bathroom should be a pleasant experience where the customer can feel safe and able to let everything flow right out! Unfortunately, this was not the case. After this unfortunate event, we sprinted back to line to discover a huge bag of beans of coffee about to fall! but... there was no time! Pounds of beans spilled onto my head and got tangled into my divots of my hair. I squealed angrily but the baristas just chuckled. Finally got up the the counter and ordered our very berry refresher. A buff young fellow clumsily took our order and we ran to the back of the cafe to wait. -30 minutes later- the whole store had cleared out and our precious $7 beverage was nowhere to be found! we anxiously waited with no end in sight until a moody, angsty young woman asked us in a snarky tone what we were waiting for. We replied and she forced us to repeat our entire order before whipping it up taking her good ol' time! So... THEY FORGOT OUR STINKIN DRINK!! Pitiful if you ask me. Never going back there. If you ask me, no. EEK! ME THINKS NOT! This, pal, was quite a miss. Thanks for reading! Bye-bye! read more

Very convenient location on 5th Ave near the beach in downtown Naples. The lines are a little long as you'll find at all Starbucks locations but the coffee is definitely worth the wait. You're greeted with a warm smile from a friendly staff. They got my venti white mocha perfect and I will continue to make this a frequent stop for me throughout the week. Thank you Starbucks! read more

I'm a daily starbucks customer but have only been to this one the past few days while on vacation. The store is nice and up until today, no issues. Today however was a different story. Not overly busy, but very steady. After placing my order for coffee and a cold drink, I took my coffee and went to the end of the bar to wait for the iced coffee drink order. While watching the barista at work (Randy) I noticed she appeared to not be having a very good day. Nothing close to a smile, semi slammed down each drink as she finished without a mention as to whose it was. She then left the area for several minutes to accept a delivery of items. Never considered having anyone fill in for her while she was gone. Another younger guy was working the iced drinks and had a stack about 10-12 high and asked Randy if the drinks were top to bottom or bottom to top. She said "I don't know and don't care". Bob was another guest who like me had waited well in excess of 10 minutes for our cold drinks and he said he did care. I asked Randy (who by the way was wearing the managers name tag, which means giving Kiera (I think) a bad name) who was helping her with her attitude today and she was nothing but unpleasant and said she didn't do anything. When I mentioned we had watched her with the drinks and heard what she said about the order of cold drinks, she half a...ed said she was sorry, but went about having her bad day. Time for Randy to start the new year with a new attitude. read more