This renovated Starbucks reopened on Monday, January 20th, 2025. The food and beverage preparation area is now much larger than it formerly was. This would allow for more employees to be on duty, but that's not the case. As least now they all have plenty of elbow room. There are far fewer tables for customers to sit at with the reconfiguration. That space was taken over by an expanded mobile pickup area. Anyway, my most recent order was quickly prepared for me. I certainly hope that the increased efficiency continues. read more

See all

Stop my for my $3 fix since I had the coupon. I got the pumpkin spice crème frappe with mocha drizzle. Shout out to the barista who wasn't stingy with the mocha. Although it tasted nothing like pumpkin it was still worth it. The place was clean and had a welcoming environment. read more

Starbucks - Pumpkin Spice Crme lined with mocha - Coffee & Tea Near Me - Memphis, Tennessee

Drink was make wrong and it tasted disgusting. I couldn't even get my banana loaf due to the fact they were out of it due to the fact that they dont wanna say it sold out but still having me pay for it. Didn't even bother to even turn around. The lady in the driver thru around 1018 am was extremely rude and unprofessional that made the store look bad as a whole if you decide to purchase anything from there just get a cookie any leave. The manager need to train their employees on how to have proper ethics with customers. read more

Starbucks - It tasted very weird and spoiled - Coffee & Tea Near Me - Memphis, Tennessee

Remodeled recently, but no change in service. So slow. I went inside to order. I should have just got in line at the drive through. They just give drive-thru customers priority and make you sit and wait for your drink. Took much longer than it should have. Quad-Grande latte is average. Inside is dirty and a bunch of trash on the ground outside the entrance door. Newly remodeled and it already looks 4 years old. read more

Starbucks - New interior - Coffee & Tea Near Me - Memphis, Tennessee

I received a notification about bonus stars for a purchase of atleast $6. And I was headed there anywayz bc I only had 1 cup of coffee for the day. I was already excited about the caramel Brule latte wit a xtra shot of expresso but 2 see all merch was 50%off made my day. And I received wonderful customer service. It was busy per usual. It didnt take but about a 10minute wait for my coffee. read more

See all

I ordered ahead a strawberry açaí lemonade refresher. When I left and went to go pour my drink into my insulated cup I noticed these big black specks. I drove back and asked if they could remake it and I tried to give the young lady at the front my drink she told me I don't want the drink I want the sticker. Since the drink was full I didn't want to throw it away in the garbage (since it would spill everywhere and was trying to save a mess) so I gave her the sticker and asked if she could please throw the drink away. She told me no there's a garbage over there then rolled her eyes and walked away. I then went and threw it away and when watching her make my drink I get these refreshers multiple times a week and know that they are usually put with the ice and shaken and they usually are a lighter color with the lemonade. I never saw her put lemonade in. So I asked was there lemonade put in it and she said I put lemonade in it and once again rolled her eyes and walked away. I don't taste lemonade, my ice was never shaken and I know my drink isn't supposed to be made like this. I will not return to this Starbucks again. read more

I love this Starbucks, I will go out of my way to come to this specific store. My drink is always made right, they know my name and drink and it is always clean. read more

This is how my drink was served. Asked why, she said "you asked for no ice" in a matter of fact tone. I won't be returning to this location. read more

Starbucks - Peppermint white chocolate mocha Frappuccino Blended Beverage - Coffee & Tea Near Me - Memphis, Tennessee

Well they just didn't get it right. After many attempts. Many tries. Just a grande iced cafe Americano. We wanted "ice" with "extra" cream, "extra" sugar. Instead of backing up the drive through line even more. The nice drive through lady tried and finally got 1 coffee 1/2 way right but still hot...But we just took the other hot coffee on home. read more

See all

I came to the Starbucks on Winchester and Hacks Cross, and I was giving very poor service, I had asked the lady making the drinks if I had order it twice due to, it showed twice and the only she keep saying was look at your receipt. my mother had got off and the lady just kept saying look at her receipt. Never again will I come here, and on top of that she had the audacity to say your not even listenin. read more

Starbucks - Coffee & Tea Near Me - Memphis, Tennessee

I just wish that whoever is in charge of making hot chocolates here could be more consistent ! There are days when it's ok , days when it is decent or days when it is bad like today ! The hot chocolate I ordered tasted like seltzer water mixed with chocolate and I can't really taste much chocolate at all! Disappointed! I think I'll start going to the one in Germantown ! Seems like Germantown has better everything including other restaurants that are dissapointments in this area read more

Starbucks - Coffee & Tea Near Me - Memphis, Tennessee

I feel like the barista did this on purpose just because I asked for extra she gave me less than a regular one. When I brought it to her attention she gave me attitude and seemed reluctant to even acknowledge my issue. I simply asked for more dragon fruit the least you could do is give me the normal amount. When you pay a good amount for a drink you expect it to be correct and with a smile. Clearly she needs a different job. McDonalds seems more her speed! read more

Starbucks - Extra dragon fruit! - Coffee & Tea Near Me - Memphis, Tennessee

See all

I really like this Starbucks. Always met with Great customer service as staff are friendly and really nice. I am not a coffee person but do love their teas. Plus I have never had a problem with my order. I couldn't ask for a better Starbucks! read more

WORST SERIVE EVER! My pet turtle could get my Drinks our quicker!! Waiter in the drive through for 30 mins!! Drive 8 more minutes to the Starbucks in poplar and get your order quicker! Don't waste your time here read more

I am a cardiovascular surgeon here in the Germantown area. Today, June 7th, 2023, I drove through Starbucks at Winchester near Hacks Cross after 17 hours in surgery. I was hoping to get my favorite coffee and a desert. I drove through and asked the intercom attendant, what kind of loafs they had. She replied that only had a lemon loaf. That particular item is not my favorite. I sighed and kind of said to myself, thats too bad. The voice on the speaker replied to me in an extremely unprofessional and and angry way that ,"If that is so bad you can drive away and order anything else, and to not bother coming in, because I wouldn't get served. Taken aback , I asked what the problem was, She then replied, " You need a better comidic writer and that you can just drive away. I was shocked and didn't feel up to finding out what the issue was. I am very disappointed, and confused as to why I was spoken to , in the manner. read more

Terrible. I've been sitting at the window waiting on a mobile order for more than 15 minutes. The workers are so slow and aren't speaking to me or even apologizing for the wait. No have a nice day or thank you. Unacceptable. read more

THE. ABSOLUTE. WORST. store in the entire universe! I literally order this one same drink every single time and I don't have enough fingers and toes to count of how many times they messed it up. Oh, and they charged me twice today. THREE people "assisted" me at the window. One announced "we have a drink carrier for you". Another said "insert your card" so I did. It beeped and I took it out. Another lady gave me the drinks and said "can you slide your card?" I replied I just did and it beeped to take out the card and the lady goes "you don't insert here." Well I did yesterday and it was fine. Sure enough it went through twice AND messed up that one drink. read more

Starbucks - Coffee & Tea Near Me - Memphis, Tennessee

Two stars for quality of Starbucks as a product I love love my coffee! Also, Two stars because we were waiting in the drive through for over 30 minutes!! I understand some folks order detailed and tedious drinks.. and I give kudos to baristas, they have to know their stuff like a bar tender. However, it's a lot of microwave sandwiches and drinks. It just seemed very excessive. I live in Denver, just visiting my boyfriends family for the weekend. If you're reading this, find another location or try PINKS in Mississippi, less than a 15 min drive. That coffee shop place was amazing!! I should have just did that! It just seems like no one in Memphis has any sense of urgency. No matter where I go, very slow. I guess a big city has a quicker vibe. Unbelievable how slow this store was. Absolutely no comparison to other starbucks I've been to in 10+ states. read more

1 hour. 60 minutes. That's how long I've been in this drive thru. I JUST got to the speaker box to tell them I had a mobile order, and they couldn't even find it. Yeah, probably because it was sitting out for an hour and someone came in off the street and grabbed it off the counter. At least I guess that means they're remaking it so my food will be hot and the drink won't be watered down. But the one star remains, regardless of whether what I'm about to receive at the window is the best latte and breakfast sandwich I've ever had. One hour before I even got to the speaker box. The line moved about every five minutes, so that implies they're taking five minutes at the window for every single car. Back when I was a Starbucks partner, my manager would have quite literally written up everyone on the floor if we moved this slowly. I will NEVER make the mistake of coming to this location again, which is unfortunate because it's the one closest to my house. read more

Very quick and friendly service. The pumpkin spice latte was absolutely delicious too!

Filthy. And the slowest service I've ever had at a Starbucks. Came for medicine ball, "we're out of peppermint tea, can't make it. Guy in front of me asked for a pastry, out of that too. Not one person made eye contact. God I miss south Florida! read more

Starbucks - Coffee & Tea Near Me - Memphis, Tennessee

See all

The Starbucks in collierville forgot to add my almond milk and I was already so far out so when I realized it I was close to this location. I went inside and explained to the barista Kelly, who was working there at the time, and she was so sweet and helped me by remaking my drink properly. She was so helpful and I was so pleased with her great customer service. I will definitely be back to this location because of her. Thanks kelly! read more

Why can no one read anymore?! I order the same every time I go to Starbucks. I don't drink coffee so I'm an easy customer. All I want is my chai tea and a cold muffin Don't ask me why. I just prefer them cold. (Or room temp) I hate hot fruit. The texture. Yuck. Every time I order one on the app I mark please do not warm Every single time they warm it up Then I am forced to request another muffin the staff tells me I should really specify my request. I show the app and the receipt they printed. No warming But today was the final straw.... went to get a cold muffin and they insisted that the muffin had not been warmed so this refused to replace it Leaving me with an uneaten muffin. It was so hot the blueberries melted in the middle. Tried to show them but no help. Didn't have time to grab a manager. I sadly had to go to work. I gave the muffin to a co worker and sadly had to skip breakfast. Why is it so hard to get a muffin not warmed? read more

Walk in today. Sometimes I drive. This place is usually pretty crowded Starbucks is pretty consistent so you can cont on you fav drink tasting tag same from San Francisco to Boston Mid town to Collierville read more

Starbucks - Red cups are back. Always get your coffee latte extra hot. ....you will thank me for this - Coffee & Tea Near Me - Memphis, Tennessee

I think they're losing money or something because they're rationing their materials. If you ask for 6 pumps of something, they give you 2 instead. Their coffee is watered down, and nothing ever tastes right because they don't add the correct amount of what you ask for. If you want your drink made correctly, don't go to this location!! read more

Took my order in the drive through then when I arrived at the window gave me the price of a completely different order they realized my Order was not taken they asked me to pull around front and said they would bring my order out after ten minutes I went inside to see what the delay was waited 5 minutes at the counter and was never greeted or approached by an emoloyee read more

So slow! They are the slowest Starbucks I've ever been to. I have been here enough to know it's not just a one off. Im writing this review while sitting in line with only one car in front of me and it's been over 10 minutes. read more

This location is usually pretty crowded so I deathly take the opportunity to select my drink beverages using the mobile app which helps with the quick and convenient part of the day read more

What else can I say, it's a Starbucks; fast, good, and friendly.

As Starbucks go, this is a pretty nice setup. Comfortable setting; good, friendly service and ok coffee. I guess I'm spoiled...I make my own cappuccino at home and its hard to beat. read more

Great location. We were staying just down the street so I used the drive-in for my orders with the new app. The service is very good and the drinks are just yummy. read more

This is my go-to Starbucks in Memphis. It is usually not as busy as some other Starbucks and the staff here are great. The drive thru is hit or miss, sometimes it is lightning fast, sometimes it takes a little longer. But if you go inside, there is rarely a long line. I wish they would get some new armchairs (or at least re-upholster the ones they have), but other than that the inside is nice and clean with plenty of room to sit. read more

Starbucks - grande caramel macchiato & water - Coffee & Tea Near Me - Memphis, Tennessee

The service was awful it was not busy at all and they took forever and I asked for an iced caramel macchiato and they gave me a black coffee don't go here read more

The service id great, but the drive thru extremely slow every time I come...I wouldnt recommend going to this starbucks before work or you'll be late... read more

I have had a coffee at a lot of different Starbucks in Memphis and surrounding areas and I have one thing to say " Their All Fantastic " !!!!! read more

Starbucks is go to for coffee. The baristas are always friendly and they recognize my voice when I place my order! I always get "you want your usual?" I love the Starbucks double shot on ice. Beware it's highly addictive lol! The service has been much faster and I appreciate that! Starbucks yummy! read more

Starbucks - Starbucks double shot on ice with sugar free hazelnut! So bomb! - Coffee & Tea Near Me - Memphis, Tennessee

Always friendly service but incredibly SLOW. This is the slowest Starbucks I have ever been to. I've waited 20 min in the drive-thru on more than one occasion with 2-3 cars infront of me. Baristas are great but my god please do something Starbucks, add another location, do what you gotta do, it's ridiculous! Who has time to wait this long?? read more

I never leave reviews but this Starbucks was so god awful it needs attention. Ordered 3 drinks and 2 sandwiches. Nobody else in the store. Took 30 mins!!!! Messed up 2 of the 3 drinks and gave the wrong sandwich. The girl at the register was clearly new but someone should be helping her. The other 4 baristas were "rushing" around but accomplishing nothing. What a nightmare. Headquarters needs to step in and help this location. Never returning and leaving with nothing I ordered 30 mins later. read more

This location never has all of the basic products that supposedly are for sell. God this is frustrating!! My fat butt wanted that old fashion donut and they didn't have it. (same thing last week) So I asked for the lemon pound cake and they were out of that too! What's next? No coffee!! I guess I have to satisfy this sweet tooth somewhere else. I wish management would get it together here! Geesh! It's always something at this location! read more

By far the slowest Starbucks I've been to and on top of that they messed up my drink so bad! NOT HAPPY