I don't usually frequent Starbucks because I get overwhelmed when ordering as I'm not a regular, so it takes me time to figure out exactly what I want. Every time I come to this location the employees are so patient with me. They describe all the varieties well. Then on top of that the last two times have stated that if I don't like the drink they will fix me a different one. Each time with their recommendations and patience I have enjoyed the drinks I purchased. Today was no different with the iced brown sugar oat shaken espresso drink topped with ube cold foam. Delicious!!! The warmed chocolate pistachio loaf was equally as delicious! The workers were warm, welcoming, and helpful which makes the ambiance so inviting. I tend to frequent this location whenever I decide to venture out to Starbucks. I have yet to be disappointed. read more

Starbucks - Iced brown sugar oatmilk shaken espresso with ube cold foam - Coffee & Tea Near Me - Louisville, Kentucky

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This continues to be a regular coffee shop for my husband and I because of proximity to home. If you come off 64, it's a quick right into the parking lot. The drive thru is fairly fast and orders are consistent. Baristas seem patient with questions about drinks. While I'm not as much of a fan sitting inside (why does every Starbucks crank up the music?), they have a decent patio when the weather is cooler. read more

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Stopped in on our way to the Bourbon Trail. This is easy off/on I-64. The restaurant is clean, spacious, and welcoming. The team working here are SUPER nice and personable - Kentucky is full of friendly folks so it's nice when you find the same of them in the service industry. Highly recommend this location if you are in the area! read more

Starbucks - Coffee & Tea Near Me - Louisville, Kentucky

Stopped in last night for some water since it decided to get hot out and we ended up with some treats in order to get water... but we got to see Josie which is the most delightful experience always!!! Thanks for being a gem always! read more

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Always have great service here. Recently started working nearby so been frequenting this location. Today, I had the best experience in the drive thru with Marissa. (And for the record this is the first time I've met her so this is not a biased review). She had the best attitude, was so helpful and sweet. And took the time to laugh with me while still being effective in her job and keeping the line moving. In a world that often lacks warmth and genuine human interaction... it is so easy and even acceptable, it seems, to do the bare minimum for others/people. But. I find myself longing for this type of warmth and human interaction often. Therefore, when I experience it, I like to acknowledge it. I hope more people begin to realize this is what we need... young and old. It's not one generation causing it so we need to stop pointing fingers and control what we can control... ourselves. It doesn't take much to impact somebody in a big way. Great job, Marissa for being a role model for others and making my afternoon brighter with your sweet spirit! I wish you the best and will continue returning to this location even though it's not actually the closest one to my job, because of this kind of service and quality drinks to boot (no, I'm not 83, I'm 37, I have never said to boot in my life, just seemed to fit here haha) read more

It's a nice place to get s ome coffee and hang out with some friends. You can always be alone and just hang out with your self read more

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I'll give this store one more star than the last one because they were very friendly and fast with service. However, I ordered a Carmel Sweet Cream Cold Brew and again they put the cream on the bottom. I've been ordering the cold Brew drink at many other Starbucks and they always made it right with the cream on the top. I use the mobile app to order so they is no way I can add a note to ensure it's made the right way when I order. If this persists I may have to change my favorite to something else. read more

Starbucks - Carmel Cold Brew - Coffee & Tea Near Me - Louisville, Kentucky

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The Starbucks was very prompt. I did not have to wait very long for my order. They were very kind and wish me happy birthday since I was coming in to get my birthday drink. The drink came out quickly and was fantastic. read more

Customer service not good good, charged for 2 when ordered 1. They can't help resolve

I wanted to like this Starbucks but... I have been to many Starbucks and this one has to be the worst. They have messed up my drink every time I order. The first time I ordered, I got a crème Frappuccino which is very different than coffee. It is just the powder ice and milk. It had coffee in it and it was not blended well. It was somehow both watery and had huge chunks of ice. They definitely need to change their blender and train their employees to distinguish between the two. Second time, I stayed in bed and let my boyfriend go pick us up some drinks. He wanted coffee and I wanted the new paradise drink. His coffee was fine. Mine obviously doesn't have the coconut milk as the "drinks" are supposed to. It's just the pineapple refresher with no coconut milk even though the label says "paradise drink". I have had the paradise drink at the Summit Starbucks. Second and third pic for reference. You can see it obviously isn't light and creamy enough to have coconut milk. It also makes me mad because there is a 50¢ price difference. It would be convenient to go to this one instead of the surrounding ones because it's super close to my apartment. I will probably just end up going to the one at the corner of Shelbyville and Hurstbourne. read more

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This a great location, quick and easy and right off the interstate. I've been in a few time and the location is always clean. The staff is always helpful and courteous. If you need a coffee fix this is a good place to jump off the interstate as you head in or out of Louisville. read more

I had just downloaded the Starbucks App which allows you to see what each location is capable of making. I walked in, after some shopping, and ordered something from the app... which was, for them, off menu. The Barista was kind, though, asked if -I- knew how to make the drink... I was looking it up in the app when she realized she DID have the recipe and despite never having made one, was up for the challenge. Lickity Split she whipped me up a Red Velvet Cake Frap, which was a bit chunky for my taste, due to the chocolate chips, but SUPER tasty! The location itself was a bit hard to navigate as a walk-in customer. The parking lot is kind if a pain, and it's obvious it was designed to function more as a drive-through, primarily. But, I know it's there now, so, I'll likely be back at some point... read more

Starbucks - Location Interior... - Coffee & Tea Near Me - Louisville, Kentucky

Theres not much to say but its Starsbucks guys who doesn't like starbucks. We as americans are addicted to coffee especially starbucks. The staff at this location is friendly and clean. read more

I stopped in to work quick on a Tuesday am around 7am. There was plenty of seating, and there was no line! I did try to place a mobile order while there to save me some time, but for some reason the location did not pull up on the app. The service was prompt, and wasn't really over the top friendly, but hey, I am still trying to wake up. When you struggle to stay awake while driving, you know you need to make a stop. This is just what I needed before sitting in a 5 hour class. They have seating both inside and out, when the weather allows. I would think the parking may be a challenge during the day. The store is located in same building as a Jimmy Johns. But this is a perfect place to stop in the am. They also have a meeting table that seats 8, which is a plus! read more

Starbucks - Coffee & Tea Near Me - Louisville, Kentucky

Amazing! Absolutely amazing! I've been going to Starbucks for all my life and I decided to try out a new location near my orthodontist. I have to give wonderful thanks to Rose, our barista and cashier who made the best drinks I've ever had in my entire experience at Starbucks. Wonderful service and craftsmanship. read more

I go through their drive-through when I am in this area doing things for work. I do this because sometimes my boss pays me back for the money I spend on coffee. Does that sound like a scam? It is. I am not ashamed of that. I also need the juice to get me through the day. This Starbucks in a pain in the neck to get to but I do my best to come here anyway. I always go through the drive-through and they produce my coffee efficiently. I appreciate that this difficult to get to Starbucks is here for us when we need it, and there is a Starbucks like a mile or two in either direction. read more

Ordered through the mobile app like I do every morning. Get there and my drink is made wrong. Ask to have it remade. One of my modifications was light ice, so to be petty the barista gave me no ice. Didn't have time to ask to have my drink remade again. I spend too much money at this location to be treated like this. read more

Starbucks - Coffee & Tea Near Me - Louisville, Kentucky

Stopped here after staying at a nearby hotel to get my coffee fix. Once we entered the right door (shares a building with Jimmy Johns, so be better than me and pay attention to which door you're opening, LOL) everything was good. Service was quick, staff was very friendly, the place appeared very clean. read more

Starbucks - My favorite- iced caramel macchiato. - Coffee & Tea Near Me - Louisville, Kentucky

It's unbelievable that Starbucks now has you insert your card and asks you if you want to leave a tip! I travel and I'm seeing this NEW Best practice in KY, GA, and OH. Wow- Isn't it enough that we spend $6.00 for a drink and now you ask us to give a tip? This is my morning routine, but it may changing- I can not believe this is now a best practice!! read more

I usually come here any time I am dying without coffee because I either stayed up too late or I just didn't have time to make coffee in the morning and was rushing. Other than that, I will show up for some specialty drinks around wintertime. The service has always been good, although I think a particular staff member who works here is a bit immature at the drive-thru. I didn't enjoy them laughing at me because I had a bad hair day and found it absolutely rude how they could not contain their laughter at the drive-thru and act in a professional manner. I'll get over it, I don't have anything personal against this Starbucks and this person doesn't always work the drive-thru, and I've had decent experiences before, but I haven't gone back since. read more

What you need to know what Starbucks is that generally speaking I like Starbucks. Service is fast and friendly, the coffee is usually good, and the overall experience is typically refined. This location is no exception. read more

I have only been here a couple of times, but I have been very impressed with the speed with which they get the line moving and the quality and correctness of the drinks. Starbucks might seem like six of one, half dozen of another, but each location has a personality, and this one's personality is excellent. read more

Starbucks is Starbucks no matter where you happen to frequent. Stopped in early eve for a cup of coffee (Vento with coconut milk) trying to put a sent into the 4 gift cards I was given two Christmas ago. I will admit that my favorite coffee is Beans in Germantown followed by Dunkin Donuts hence the difficulty is using up these gift cards. Starbucks in Hurstbourne is clean, friendly and efficient. They didn't have coconut milk so took my coffee black and wow....was it strong. Strong but not bitter. Bsthroom was clean, parking convenient. read more

This is one of the better Starbucks locations in the area. It's usually pretty busy and sometimes there's a bit of a wait, but they get my drink right nearly every single time. The baristas are usually friendly too, and on the rare occasion they're not busy they're up for some friendly conversation. read more

Not pleased. Workers at the window were snippy and continually cut me off in mid sentence. I didn't get the drink I wanted because they wouldn't let me finish. Have had pleasing interactions with others at this location in the past read more

This is a good place for coffee. I'll come back. How many cups of coffee do you think they make here in a day? Really makes you think... How many people have coffee here and then don't quite make it to the bathroom in time? Hmmm :( read more

This location was very confusing to an out-of-towner. Maybe the locals know how to zip in and out, but we got stuck in strange cul-de-sacs of parking lots in our search for an exit at a light. The coffee was horrible. I am not sure how they messed up a white mocha but they did. This is my go-to drink, so I know what it tastes like and have ordered in many cities. Never have I tasted such a burnt flavor. The syrup was settled in the bottom from the first sip-- a hazard of the white mocha, but usually happens after 15 min or so. I have no idea how they made the drink in such a way that it was completely settled at first sip. And you can't really "swirl" until you get some liquid out. Yeah I know - first world problems. But when you go to a Starbucks you expect to get your normal fix. read more

This great place for stooping and having relax time . Great service, nice persons very certain prices.. parking available, clean and hygienic store . read more

Starbucks - Great .. - Coffee & Tea Near Me - Louisville, Kentucky

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This Starbucks very rarely gets any drink order right. They are very slow and one time I had to sit in the drive through for an extra five minutes because they forgot to hand my drink off to me from the counter, so I just had to sit there and wait until a different drink was ready in the drive through for them to realize I was still there. The only reason I gave this review 2 stars is because the staff is so kind. I thought the drink orders were coming out wrong because they were understaffed but now that they have more people on staff, I'm confused as to why their drinks never taste right. I was a certified barista for Starbucks for a year and a half, it seems like there is an issue in the way things are prepped. Teas are bitter, cold brew is watery and the espresso drinks taste like they let shots die. Confused as to why I keep coming back, but I won't from here on out. read more

Woke up to no coffee & an orthodontist appt. for my daughter - Starbucks it is! Wish it wasn't so hot so we could take advantage of the nice outdoor seating area. Skinny Vanilla Latte with soy milk was good like always & just what I needed to wake me up! My daughter loves the Mocha Cookie Crumble. read more

Starbucks - Mocha Cookie Crumble - Coffee & Tea Near Me - Louisville, Kentucky

Not the typical Starbucks vibe I always get. They had to redo my daughters drink because they did not give her the shots she asked for. My peach white tea tasted like water. If it had been busy then I could understand to a certain extent but there were not many patrons. read more

This Starbucks is the worst. They always make my drink wrong every time I come and when I ask them nicely to fix it they again make the drink wrong. And I get simple drinks with no modifications. The baristas give attitude about it and are very rude. They have horrible customer service and obviously there baristas need to be trained again. The first picture is what the pink drink is suppose to look like. From the west port road store. The second drink is from the this location. read more

Starbucks - This is what a pink drink is suppose to look like. - Coffee & Tea Near Me - Louisville, Kentucky

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Sooooo... its a Starbucks and it is what it is... Listen - If you are unsure of what the customer is order, PLEASE just ask, do not just ring up what ever you think it is. Its not a way to keep people happy. #justsaying read more

Desperate for starbucks? Stop here....but they don't employ happy folks. I got brushed off by female employee when I objected to chunks of white soy milk in my iced coffee. I had to go to male employee to get drink remade. Then was handed my spinach square. If I had seen it B4 I ordered I would not have purchased it. It was burned....over baked....then reheated. YUK! But having already gotten poor employee response to their soy milk issue....I just left it on their counter. So....I will drive extra to visit different starbucks when the urge for coffee strikes me. read more

Starbucks - This location does not employ happy folks or mayb they were having bad day. Will drive another location next starbucks I desire! - Coffee & Tea Near Me - Louisville, Kentucky

Very inconsistent with the quality of their drinks. One day I get it lukewarm and almost no flavor and the next it's hot and tastes great. More often than not I end up throwing away over half of my coffee due to lack of flavor. Yesterday I ordered the Black and White Mocha and it was literally the best coffee I have ever had from any Starbucks ever. I ordered the same thing today and it's just OK. Another one I will be pouring down the drain. read more

i'm extremely upset with my drink. i came in and ordered and they did not have my first order (nitro cold brew) so i asked for a regular cold brew with sweet cream. me and a friend both ordered it. as we took a sip my face scrunched because of how bad it tasted. i love starbucks and i was disappointed. the barista was sweet but the product was far from that. i feel like they just added stuff into the cup. it tasted nothing like the many other times i have had it. read more

Starbucks - "cold brew with sweet" - Coffee & Tea Near Me - Louisville, Kentucky

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I walked over here every morning from the Holiday Inn and never saw a line. Score! Friendly employees, clean store, strong coffee. You can't really ask for more! read more

Multiple times in two weeks it took over 25 minutes to get a mobile order to the point we had to leave without getting our entire order. The staff didn't offer a refund for the items we had to leave with out even though they were paid for through the mobile app and the store wasn't extremely busy at either time. read more

Matt kalsey kayla travis sarah and the rest of the crew here so are awesome! I have a severe dairy allergy and everyday they go that extra mile to make sure I am safe when I have a drink here. I will drive across town just to come to their store. Thanks guys read more

Cute place. Not my favorite but nice, the only bad thing I can say is that it was too cold so I had to sit outside..