Starbucks has new menu items! Thus far, I've tried the Cookie Croissant Swirl, the Chocolate Pistachio Loaf, and the Strawberry Matcha Loaf. Of the three, the croissant swirl is my favorite. It's not too sweet, and has a great flaky texture. The Chocolate Pistachio Loaf is pretty good, having decent chocolate flavor and a super moist texture. My least favorite is the Strawberry Matcha loaf. It doesn't have much strawberry flavor. I'm not a fan, and won't order this again. read more

The location closed for renovations. Recently opened back up. New and modern look. Same disappointing staff when it comes to any deviation from standard ordering. They no longer have the cold food cooler or beverage cups out. They have a cool screen that shows where your order is in process by name. It's a convenient location, but three different visits and less than stellar experience. The one in Chicago and Inkster is better with ordering. read more

Went inside the store at 1pm Sunday 11/9. Ordered two drinks. 40 minutes later had still not received our drinks. You may need to rethink your process that the people inside the store take priority over online orders. Worst experience ever. And our refund was $2.00 less than what we paid. read more

Slow service. Drinks inconsistent. Unprofessional staff. There has been a definite change in thr lasy couple of months.

There was 0 liquid in my cup. I ordered a ventie matcha latte and they filled my cup with all ice and only a little bit of latte. after 3 minutes i already finished my drink and realized how much ice they put in my drink. read more

Starbucks - Coffee & Tea Near Me - Livonia, Michigan

Placed a mobile order and then arrived 12 minutes later well after estimated time given. When I arrived drink wasn't there so I asked the barista. They hadn't even pulled the sticker off the machine and when they did check it there were even a couple ahead of mine. This isn't an issue with only this Starbucks but it's become clear that at some point this year Starbucks made a change to overly prioritize drive through and mobile order is no longer reliable. read more

I guess this is light ice...spent $6.35 just to get all ice lol no wonder I never go to Starbucks. read more

Starbucks - Coffee & Tea Near Me - Livonia, Michigan

The problem with the Starbucks is not the service or the food or the beverages. It's the space. I have been going to this Starbucks for years and before they renovated there was easily 20 seats for indoor dining. After renovating, they decided to replace the 20 seats with four tables. So you walk in hoping to sit down and have a coffee and the four tables are taken up by four people. Why in the world would you renovate a restaurant and remove all of the seating?!?!?! read more

This is the Starbucks location I frequent the most. It's very busy at times so pack your patience. This location shares the parking lot with other businesses so it gets congested and a hassle to find parking. The employees are friendly and fast and efficient. read more

This review isn't so much about Starbucks themselves but more about their customers. This (most recent) experience at this location has changed my perception of this company and ordering from here. I am not a in store person. I use the mobile app and pick up in the drive through. Today I was in a hurry and not dealing with that line so I ordered pick up in store to be quicker. First, it is absolutely not. The app said I would have a 4-8 minute wait. Actual wait time was more like 22 minutes. But that wasn't my problem. My problem was that while I was waiting I parked right outside the door. I saw through the door/window, a gentleman standing just inside, waiting for his drink. This man, a Starbucks customer, grabbed 3, 3!, different drinks, obviously different, like whole different sizes and two different kinds of cups, put them in his hand, pull them to his face/mouth (in one case I swear he took a sip) and begin to walk out the door, just to take them back and put them back down on the counter for their actual intended customer. Let's be clear. This is the first time I've seen something like this happen, but it's also the first time I've been in a position to see it. And it's nasty. Just nasty. Starbucks has to figure out some way to make sure that 17 (yes I'm exaggerating) people aren't touching my drink before I get it. Because even if it doesn't happen that much, it's gross, and the idea that it could happen is unsettling. read more

tried to buy 3 different things on their menu, but they had nothing available. Not enough words to describe the review. Won't be back. Not a healthy menu. read more

The staff was as friendly as I would anticipate from a Starbucks. The service was quick and my Caramel Macchiato was delicious, as per usual! read more

Starbucks - Delicious Caramel Macchiato! - Coffee & Tea Near Me - Livonia, Michigan

HORRIBLE Experience. As a former employee of Starbucks it's no wonder the company is having financial issues. The customer service is awful. I went inside to get help with the menu items because my phone had died and needed to know the carbs (my blood sugar was a concern and cannot just grab and not worry about this). Employee Aalora told me that I could look online. I informed her my phone died and I couldn't look online could she help me by grabbing the binder with nutritional info. She emphatically told me they don't have this. I said, can you check in the back or with your boss. Annoyed she did. 5 minutes later she came out to inform me that like she said I needed to look online. Meanwhile having texted Raven her boss... like use your brain folks, if you have a phone and you're telling me this can be looked up online, go ahead and pull this up and help me find a solution. I understand that this isn't a "requirement" of her job but have a bit of compassion and maybe go above and beyond in your role because you're a human who cares for others. Absolutely cannot believe this is the world we live in. Left and went somewhere else that would care about the customer trying to spend hard earned money in their store. read more

I was driving downtown to run some errands and I needed a caffeine pick me up. This location is right off 96 so it was convenient for me to swing by for a quick drive thru. I placed my regular order through the app and in minutes I had my beverage. I had some rewards credits so I got my beverage for free, too! And since there wasn't anyone in the drive thru I pulled right up I was back on the road in a flash. Great location, friendly staff, and an easy online ordering system. High fives all around! read more

A great place to get some work done when you want to change up your environment. I personally love the smell of coffee so its the perfect place to go for free smells! My go to order is a caramel macchiato with a slice of banna nutt bread warmed up! P.S if you love lemon cake they also serve an amazing lemon loaf cake! read more

Starbucks - Enjoying a delicious drink with my special friend! @NadiaB. - Coffee & Tea Near Me - Livonia, Michigan

This has been my go-to Starbies location for almost five years now! I've had more good than negative experiences! I think what a lot of customers need to remember/understand these key things about this particular location: This store is off of a main road and connects to a nearby industrial drive, also I-96 is a hop, skip and jump away. They are always BUSY. Especially Friday-Sunday, I feel their peak times on these days are 930am-1130am and then 2pm-4pm. Those timeframes on those days is where I've had to wait a half hour for my order or in the drive thru. If you frequent Starbucks, you should download their app and always do a mobile order and with that being said, always submit your order about ten minutes ahead of when you plan on being in that general area. Some mornings they see a rush of customers ordering for their team, office, etc. so that delays the process. The staff is always kind and nice! Always smiling and having awesome manners. The store is clean, the music being played is always upbeat or mellow pending on the time or even the weather outside. I'd give it a 4.5/5 stars, because there is room for improvement! Yet they handle what they got in great fashion. read more

Starbucks - Grande Chocolate Cream Cold Brew - Coffee & Tea Near Me - Livonia, Michigan

This is a really nice Starbucks. They always get my order right and my drink always tastes great. It's a drive thru too which is my favorite part! It's right before the highway and very close to my University. The workers are all friendly and professional and always have a conversation with me which is so nice of them. They're so sweet! The inside is so clean and very beautiful and modern. It's perfect for studying! read more

Starbucks - Coffee & Tea Near Me - Livonia, Michigan

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Only come to the drive thru if you have an extra 20-30 mins to spare. But my drinks are always made perfectly and the staff is super nice & friendly and I love the Starbucks app! read more

I never ever leave reviews, however I thought it important to post for the first time ever. This STBCKS provided the WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY 49 years of life. I was almost compelled to ask the barista if there was some type of criminal event transpiring, as the level of horrible customer service was uncanny. I am most disappointed with Starbucks read more

Really like this location. And all the staff are super nice. Helps that we have been here so much they pretty much know our orders. The inside is always clean and service moves pretty quickly. If you need to work on some school or work tasks it is not too loud or busy usually. The drive through moves fairly fast as well. Although with any Starbucks it is wholly dependent upon the difficulty type of orders preceding you. read more

I went here and can't believe there aren't more stores in the area! I'm at Farmington and 7 mile and I had to go out of the way to Middlebelt for Starbucks! They were fast efficient and DELICIOUS as usual. read more

I wish I could rate this 0/5 because it's literally the WORST Starbucks I've ever gone to. I've tried coming here multiple times and every single time they are slow, rude, and act like you're bothering them by being there. Ended up driving away AGAIN when up at the window because they didn't even greet us or tell it was going to be a wait after 20 minutes of sitting in line and almost 10 at the window. Avoid this place at all cost. read more

Do yourself a favor and run as fast as you can from these liberals. Terribly run establishment. Slowest one around anywhere. It does not matter what time or what day you come here, you will wait ungodly wait times and 90% of the time your drink is made wrong. Yet their employees are always in there dancing and laughing as they run this place into the ground. But at least there employees are having such a fun time Absolutely ruining this establishment read more

Absolutely never recommend. This is by far the worst Starbucks in my area. Doesn't matter what time of day I go, or how many people are in line, drive through line takes about 20-60 minutes to get through. read more

The people here are so friendly! They care about your order and want to provide you with the best service! I've been coming here for a while usually using mobile app ordering and have always been pleased every time, it's always been ready and I'm always welcomed when I walk in. Best Starbucks around! read more

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I ordered a grande pumpkin spice frap with an extra shot of espresso. The barista called out a grande pumpkin spice frap and didn't say a name so I grabbed it, sat down. As I'm preparing my bagel, I hear my name called out for a pumpkin spice grande frap with an extra shot of espresso. I bring the nameless one back up and grab the correct one. Some lady, maybe the manager idk, asks me what my name is. I told her and she said yeah this one isn't yours. Clearly I knew that or else I wouldn't have brought it back up and gotten the correct one, yes? As I'm walking away I hear her tell the guy barista "Yeah, some people forget/don't know their name". That was rude and wrong considering no name was called when the first pumpkin spice frap was called. For that, one star. read more

Shout out to the man making the drinks today. They were just bombed with business and he was working at warp speed with a smile and still saying hi to his regulars. I think his nametag said Ravin. In awe of you, man. Thank you! read more

Bad coffee. It's just not good. I mean, sorry devout followers of "Seattle's Best" but hey, it's crappy corporate garbage water

This location is one of the best around. At times, it can be hard to find a table and the long community seating table forces you to sit with others. Because of this, conversing with others can be tough to do. I have never experienced a rude staff member nor has any of my orders been screwed up. This is easily one of my favorite Starbucks in SE Michigan. read more

I usually don't review chains. For the most part, I always believed they were mostly the same. As I do more traveling for work, I come to find that that's not true at all. There's always weaker and stronger links in the overall chain. Pun intended. I've only been here once, but within the first hour of sitting in here, this is one of the better Starbucks I have ever been to and I would guess I've been to well over 100 of them. The baristas are actually very friendly. You would think that would be commonplace with a job in which you can angle for tips, but it's sadly not. All the baristas here seemed very friendly. I also overheard either a job interview or possibly a new hire being verbally trained by a manager at an adjacent table. The manager could not have sounded any nicer. Seems like someone I wish I had as a manager. He seemed very calm, thorough, and detailed in his training/interviewing process. It just goes to show you the attention to detail this location exhibits. The dining area is also exceptionally clean. In fact, they had a barista cleaning the legs of the bistro chairs and the footrest underneath the long bar top while I was there. Again, it's all in the details here. The little things do matter and are noticed. Keep it up, guys! Oh yeah...my drink! My drink was not only made correctly, according to my modifications, but it was also very delicious. This location has absolutely earned its consistent 5 star reviews. I wish I lived closer. I would make this my regular Starbucks. read more

Hi my friend went in at 9:15 and her drink wasn't ready until 10:00am this is ridiculous! That is entirely tooo long to wait for a drink an an egg bite! Please come up with a better system for completing orders in a timely manner. Please and thank you. read more

I like this location. It's new, clean. Staff is nice, sometimes helpful. The location is convenient to shopping at Pet Smart and Jo Ann. Drink favors are about the same. And, they have a drive through, bonus. read more

SO SLOWWWWW. When I was making an order I felt rushed by the cashier. They messed up my order and when I had to walk back to get my order reconciled, they took 15+ minutes to make my simple venti frappucino. They didn't really do much to make it up to me. read more

Well it's Starbucks. If you like Starbucks, this a great location. Friendly staff and I have never had an issue with my order.

The service is great and friendly and the store is always clean and well maintained. At this location we always get the items we ordered prepared properly. The staff seem friendly and efficient. The drive thru lines seems long at times, but the lines always move fast. I don't mind waiting as much when everyone is working hard to take care of the customers. read more

Went there this morning, like I do every morning, and ordered the exact same thing I order every morning. The young man working was extremely rude and disrespectful, and when he asked for my order. he interrupted and said "we don't have that drink." He then proceeded to give me the complete wrong drinks and charge me the wrong amount for everything. The inside was closed so I couldn't go in and get a refund, and the drive thru line was insanely long and I had to get to work. Very disappointed. don't know if I will be returning to this Starbucks. read more

SIMPLY THE BEST!! Starbucks in Livonia, MI has some great employees that really know how to make the specialty drinks and foods. Great customer service and really fast. Thank you Starbucks for being so awesome!! read more

the drive thru takes 50 minutes to get a coffee. absolutely ridiculous. drinks aren't made correct or like other locations. this place use to be good... HORRIBLE AND SLOW read more

Really disappointed... everytime I go to this location and get my regular which is a large vanilla chai tea it always taste like they put nothing in it. Today I was having a bad day and decided to go up there I had recently bought cups and did not know I had to go in to actually have the drink in it. When I pulled up I said I had two cups and the person just said okay? So I thought they would put it in it when I pulled up there, but she proceeded to tell me I needed to go inside to get it put in the cup which is okay but then I went to scan my rewards just like everyone else and she told me I couldn't because I had paid but I saw everyone else pay before they had their rewards scanned so I am very confused and upset. I go to the target one right down the road and they always make my drink right, but at this location im lucky to have my drink made right. I absolutely have nothing added to it it's just a vanilla chai tea so I don't understand how everytime I go it's either made completely wrong or it's okay. Like I said it's a 50/50 wither or not their going to make it right. I will definitely be sticking to the target one because this is ridiculous. read more

They're fine. The baristas are nice and their drinks are good but expensive for hot roasted bean juice and milk. It's Starbucks, you know how they are. read more