amazing. drinks are great, servers are friendly, orders are quick, always quite a pleasant place to be. Tables are clean and area is clean and tidy. read more

Came in and did a mobile order to pick up my drink and sit outside with my dog. The employee cleaning outside was friendly and said hello to me and my dog which I found really nice. The drink tasted pretty warm from the syrup despite it being an iced drink, but since it was my favorite caramel brûlée latte I can't complain! read more

My friend loves Starbucks she is very busy so I offer to go pick up her order. She orders online. I show up the staff are friendly while they are preparing her order usually 3 drinks only they make 2 then people show up after me ordering drinks while I am still waiting patiently I am watching them the staff are chatting with people making there drinks while I am still standing. It happens all the time. My friend spends a lot of money at this location I get irritated standing and waiting I ask them to put drinks in a bag and seal drinks. Yesterday I delivered my drinks to my friend about 2 miles away she told me they made one drink wrong so I told her I would take it back she told me no but I insisted Explained to employee he told me he was sorry the manager was the one that should have told me that he saw me bring the drink back he said nothing. She orders online I show up and stand forever I drink white mocha drink by the time her order is complete my hot drink has cooled down this store needs to get there act together. read more

For the most part, this location is okay. I have had a few times where my coffee tastes a bit burnt however today when I stopped by it was delicious. I ordered on the app and it was ready a few minutes after the proposed time. The staff is super friendly and the establishment is very clean. I've never really been a coffee girl, however the brown sugar oat milk cortado has me in a chokehold!! read more

Starbucks - Coffee & Tea Near Me - Kissimmee, Florida

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One of my fav locations to go to. I'm obsessed with the spinach feta egg white sandwich. I go inside a lot because it has such a great ambiance. I luv the quote on the wall and the amount of space to sit at. Each table with its own outlet. The staff is always friendly and helpful. Sometimes there are sample cups placed out if there's a new drink out. I like the outdoor patio as well, if I'm in the mood for some sun. But if I'm on the go, the drive thru is superb. read more

Starbucks - Work with a venti - Coffee & Tea Near Me - Kissimmee, Florida

They can improve on a lot of things. No politeness in that location.. The drive thru lady that took my order was rude and also the store was empty , no one in front or behind me and inside didn't look too busy.. yet they made me wait 10 mins for my sandwich. I think this is the worst Starbucks I've ever went to.. and I've been to plenty :) read more

Such a great team!! Love how attentive and friendly you guys are. Definitely will be back again to this store. read more

Starbucks - Make me smile! - Coffee & Tea Near Me - Kissimmee, Florida

Stop by quickly to try their new chocolate foam cold brew. The drive thru was crazy long so I went inside. I was in and out in about 5 min. Inside was clean and quiet, lots of ppl with their laptops, so great spot to study etc. Customer service was great and they have a good amount outdoor seating so that was nice :) As for the cold brew-- I thought it was tasty, although I didn't taste much chocolate. Their drinks are always too sweet for me, so I went with 1 pump of vanilla syrup instead of 2. And it was the perfect amount of sweetness for me! read more

Starbucks - Chocolate foam cold brew - Coffee & Tea Near Me - Kissimmee, Florida

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Quickest service I've ever had at any Starbucks! Drinks are always consistent. And staff amazing

They claimed they were open, but nobody was there! It completely ruined my plan to bring a pumpkin chai latte to my sick, beautiful girlfriend. How dare you not make it clear that no one was working?! This should bring utter shame to the whole company and maybe they'll be more attentive. read more

I'm hoping this new normal will hurry up, and go back a bit, to the way it used to be. I'd like to see Starbucks reopen their dining area to at least less than 25% occupancy. There is no place like Starbucks ambiance, and family like feel. For me, it was a nice place to get away from the norm, and to relax. But in the meantime, I will make do with the drive thru. I enjoy this location because it's in a prime spot, good, clean, safe location, near a lot of stores, and the Barista's always get it right. read more

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New frozen pineapple, passion fruit lemonade is absolutely delicious!! Great customer service and fast paced environment. Very short wait times. read more

Starbucks - Frozen pineapple, passion fruit lemonade!! - Coffee & Tea Near Me - Kissimmee, Florida

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**Drive thru review only** Located in the LOOP area, this Starbucks offered a drive thru and I had the munchkin in the car, so I was grateful for the ease of coffee refueling. The drive thru was easy to navigate and signage was clear on the entrance and exit. There were only two cars in front of me and it moved quickly. It was midday on a weekend, so it wasn't busy. Staff was friendly from the order box to the window. My drink was made as ordered. Overall: A Easy peasy coffee refuel at their Drive Thru read more

Starbucks - Coffee & Tea Near Me - Kissimmee, Florida

Worst service at a Starbucks. I thought music was supposed to be background music. This was like a club and you couldn't hear yourself think. I asked a nice young man to turn it down and he did. A lady there turned it even louder and said we need music here. I gave up and left. read more

One of my favorite Starbucks location. Every time i come in here it's clean with quick and friendly staff. Today I came in for a Frappuccino and it never disappoints also enough sitting area indoors and a outdoors read more

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Never again... We have vistied here twice and I won't make that mistake again. When we pulled into the drive thru the line wasn't that bad. I told the barista we had 2 seperate orders and then the wait began. We waited in line for probably 15 minutes before we made it to the window. When we finally got to the window I informed the barista that we wanted to use free drink for the 1st order, and she repeated that it was free before scanning the app and at that point she said, "you owe me $2.38." I said, "why? It's free." At that point another Barista stepped in and had to reverse everything. Then completed our second order with no issues. When we got our drinks my friends was fine but mine tasted as if it had been sitting for the past 15 minutes. Oh yum and melted over iced frappucino. I know I could have requested to have it remade but at this point I was over the whole thing and we left, Happier Frappacino! read more

Starbucks - Coffee & Tea Near Me - Kissimmee, Florida

Just visited the store today and so disappointed with the customer service here. They don't care about what is your order and your preference, they just wanna be done with their job. One of the worker was cleaning the floor while I was sitting there and she pretended that I wasn't there, she was wiping the floor with her broomstick and it accidentally wiped on my feet. I thought it was my fault and apologized for it until she told me: "Hey, I didn't hit you, ok?". Im sorry but will never come back again :) read more

Starbucks - Coffee & Tea Near Me - Kissimmee, Florida

What an awful experience. I never use drive-thrus, but this one was double wrapped around the parking lot and it had no order or logic to it. People were blowing their horns at one another. Relax! They're not going to run out of the stuff needed for your triple mocha double heated iced chocolate coconut latte coffee drink thingy. Jesus. I went inside. A few people waiting on orders, fine. Eight staff members, obviously understaffed given the intensity of the drive-thru. I ordered a simple grande brewed coffee. It took *18* minutes to come up. Many orders were distributed to people who came inside after I did. Clearly they lost my order because when I asked, there was no record of it and the three girls at the counter were clueless. Four more minutes for the coffee, and then I noticed it was 2/3 full. When asked if I wanted room (on the original order placement) I replied no. I asked for them to complete the full cup and was told it was 50 cents for a refill. Excuse me?? A refill. I had not had any yet. This place was a true clusterfuck. The tables were dirty - yeah they're busy, but you have to find time to clean and sanitize tables. The bathroom was a wreck. Toilet paper everywhere, no soap. Definitely will not be visiting this shit-hole again. And come to think of it, it's been a long long time since I've been in a Starbucks and actually had a decent experience. read more

The staff was more concerned with having fun rather than making my drink correctly. Vanilla iced coffee with non fat milk. I'll be back because it is a block from my home, but I'm a little disappointed in the lack of professionalism by the employees at this location. read more

Be prepared as the lobby closes early and the drive through takes forever. So if you mobile order you'll be sitting in the drive through for 20 minutes. Also, I couldn't find anything on the app saying the lobby closes earlier! read more

Starbucks - Coffee & Tea Near Me - Kissimmee, Florida

Great place for coffee and to work in gathering some thoughts and chillax ; )

The whole staff was smiling and happy to be there. Raymond's spunky amazing attitude was exactly what I needed this morning! Love it when someone loves what they do or at least make an effort to make you think they do. Yeaaaasssss! Thank you so much, cheers and God bless! read more

Starbucks - Pink drink and macha - Coffee & Tea Near Me - Kissimmee, Florida

Worst customer service ever. And honestly I don't expect much from baristas or Starbucks in general. I order often and it's usually grab my drink and go. But today I got my drink it had food on the lid (no big deal) swap it out. The guy in the drive through just seemed to have an attitude. I tried my drink and it was extremely watery. Again I'm not Easily bothered by minuscule things like this so I'd happily take the drink if it can be remade. I bring it back in, the lady remakes it and places it on the counter, doesn't say anything once she's done making it, mind you there are other people in there I had to ask someone else is this my drink. You guys have the nerve to ask for tips after providing the worst customer service ? We pay for 5-6 dollar drinks we tip for customer service. Something you all are clearly lacking. Go to any other Starbucks in the area and I can bet it'll be better then this place. read more

Be very careful when making a purchase here & tapping your card. Workers will tip themselves without your permission

I ordered online banana bread and they gave me the wrong bread. I'm allergic to cinnamon and was driving and took a bite without noticing it was the wrong bread!! Completely freaked me out!! Had to go back to get correct bread which ended up being very dry!! No apology or anything! read more

It is official I have found a SB that should not be visited. I have been here several times, but each and every time the coffee is sub par. The first time I visited I used the drive thru and after leaving I taste my drink. The taste was awful and I didn't drink it and would throw it out. I would visit here 2 more times and would send one back and the last time i tasted before I left the drive thru. After receiving the remake and it tasting bad I spoke to the manager. This was my my fourth visit and after getting another bad coffee I told the manager I wouldn't return to this store and I hadn't. My friend was heading over and asked if I wanted a coffee and I said sure. After one sip I knew where it came from. My thought of this place remains the same. read more

This location was the worst. The prices are way jacket up compared to other Starbucks I have been to( not sure why). I understand price hikes for airport or theme park locations but this one? Besides the prices being higher , they messed up my whole order. I ordered my usual Grande hazelnut latte hot and he gave me an ICED latte. I ordered a spicy chorizo breakfast sandwich and after waiting 20 minutes YES 20 minutes, they tell me they don't have any and all they had left were bagels. Finally I ordered the pumpkin seed muffin, he gave me pumpkin loaf, so I requested a refund for the breakfast sandwich and muffin and took my coffee and left. I don't mind paying Starbucks prices because I always get excellent service, in a timely manner and convenient for my morning commute. But this location missed the mark completely. read more

So I visited this location on 2/11/2021 I was the 2nd to last customer went on the drive thru at 8:55pm which it was open while waiting on the line the closing supervisor sends out a worker at 9pm in front of my car to put 2 cones and says their closed ! I know for a fact this unexceptionable in the customer service field . I called as soon as the cones were placed and requested the store number . who ever they have as a supervisor on 2/11/21 needs to demoted because he doesn't know what customer service is. I'll be calling corporate . read more

Lots of seating, lots of outlets. If you plan to get any work done, however, come with some noise canceling headphones. As one reviewer said, the staff are more interested in having fun than doing their job. I'm all for camaraderie among employees but one of them is extremely obnoxious (name starts with a J but couldn't read name tag, custom hat with no Starbucks label on it, right earring and goatee). He was unnecessarily shouting over and over again (something to the effect of "come back later") but can't remember (into the air and not to a customer) super loud and making barking noises. It seemed to be some kind of inside joke that he was just very excited about. Super unnecessary and super annoying. Tables are dirty and no one comes out to wipe them when there are no customers. read more

This Starbucks just opened not too long ago with the new shopping plaza that they've added and I have to say they have a long way to go. The only reason I'm giving this place two stars is because the place looks really nice. Really big and nice place to relax and hang out. The customer service at this location is very lacking. First thing to note is that this Starbucks was not that busy when I got there, and I waited as if there was 100 people in the store. The baristas were inattentive, were not connecting with the customers and they just looked like they didn't care. Finally, after 15 minutes waiting for an iced coffee, they made it wrong! But because I waited so long to get it the first time, I left with a coffee I didn't like and an unhappy customer. Disappointed. read more

Starbucks - Coffee & Tea Near Me - Kissimmee, Florida

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I always love going to this location. It's always really busy due to where it's located, but I never have to wait more than 5 minutes for my drinks. The baristas are always friendly and make sure to ask how my day is going. My only complaint is that it's always busy... most of the time there's 15+ cars lined up in the drive through, but again, that's because it's in a shopping center and it's the only Starbucks in that area. read more

They've never messed up my drink, the staff is always super friendly when I go in there and I've been coming here for over a year regularly.

Not sure why this location has such poor reviews. It is in the middle of a busy areas so of course it's going to have long drive thru lines from time to time. I've been coming here for years and not once have they gotten my order wrong. Every single employee is sweet. Occasionally they'll be out of popular items (double bacon cheddar sandwich) but not often. I definitely recommend this location. read more

I love this convenient location! Plus, the baristas here are extra knowledgeable, attentive and fast. They also have a clover coffee brewing machine here! read more

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Pretty standard Starbucks. Parking can be cramped in the morning with it being next to Orangetheory. Otherwise, the drive thru is easily accessible and drinks are quite standard quality with other Starbucks. read more

Stopped at Starbucks on our way back home to Miami. I've been swaying away from Starbucks lately because they've been really disappointing me lately, but my boyfriend kept pushing it. I'm so pleasantly surprised! The customer service at the drive thru was wonderful, it reminded me of the traditional bright and positive staffing Starbucks is known for. The coffee was FINALLY exactly how I wanted it! The food was warm and yummy. And my dog loves his pup-a-ccino read more

Starbucks - White Chocolate Iced Coffee with Almond milk, extra ice and Caramel drizzle. And Guava Iced Tea Lemonade. - Coffee & Tea Near Me - Kissimmee, Florida

Dirty. Slow. Poor service. We stopped in on a very slow afternoon. Two people were seated inside and about 8 behind the counter. I stood at the cash register for a minute before I got hello. Another minute before one left their group conversation to take my order. She did not know what a Quad espresso was or at least how to punch it in. I asked for a splash of heavy cream. It was not noted on my receipt. I asked and got a dismissive "yep. Got it." I waited another 6 minutes for my two drinks. I watched one person making my drink while continuing to speak and laugh with others around. I saw her start to pour the cream and called out to her three times. She ignored me. I said, I asked for a splash of cream. I got a look and she said "That's right. I can remake it if you want to wait." I did not so I took my drink to add the sugar. The counter was a mess. It was strange so many people were behind the counter and did not notice this mess. read more

Starbucks - Coffee & Tea Near Me - Kissimmee, Florida

I ordered a Frappuccino drink which ended up being a cappuccino when they gave it to me. When I said the order was wrong they gave me the same drink but with ice cubes and whipped cream, what a joke thanks nana (worker). 4/2/21 p.s worst Starbucks I've been to, and I've been to many. read more

Starbucks - 2nd wrong drink thanks - Coffee & Tea Near Me - Kissimmee, Florida

I love this location because it is one of the only nearby Starbucks that is open late! These guys stay open till 11:30pm. The staff here is already friendly. The store is generally clean, and it is also larger (more seating) than other Starbucks nearby. They also have a drive through. Aside from that... It's a Starbucks! I like the drinks. Slowly coming around to their nitro cold brew. I usually don't get anything to eat there, so I can't comment on that. read more

Dirty and nasty. Wont ever visit this location again. Dirty bathrooms, staff is bad and everything was just nasty. Stay away.