Bad service, didn't ask for my name. had to stand and try to figure which drink. Came to realize they didn't make the correct one. Female taking order seemed distracted. Other worker was passive aggressive. read more

This is the only Starbucks in Kingsville. Strangely, the coffee from the Starbucks in Corpus Christi tastes better than it does from this location. Also, this is the only Starbucks which I've ever seen where there is no copy of the New York Times. It's crewed by the students of Texas A & M Kingsville. That means they're friendly but clueless. Generally, there is either a large line and too few staff or lots of staff fooling with their smartphones and few customers. Interesting business model. It would be welcome to see an off-campus cafe, where good quality coffee and a stabuckian atmosphere were possible. However, this is Kingsville, and so it's unlikely that this will ever occur. read more

It is my second time going to Starbucks and for several years I have been listening to students rave about Starbucks coffee. To my experience, it was not anything out of the ordinary. Although the fragrance of coffee in the air was very pleasing and welcoming, to say the least, the coffee beverage itself was like I said before just coffee. Another observation I made was that the customer service was spot on they greeted me and took my order and executed it effectively. Overall Starbucks is a pleasant place to get your hot beverages. read more

This place is truly a place of unorganized and rudeness I am deeply disappointed of Starbucks especially when I have very high hopes and high expectations of a good establishment. But this is sadly is not the case. I will sadly say that Starbucks has taken a hard hit I am truly disappointed of the employees knowing that you're such a hard strong deeply in bedded establishment and part of the world today. You are hiring such immature people as The younger age of today. I hope my next time visit will not be as disappointed as my last. read more

Main point: This location has been out of grande and venti lids for a week, the frappaccino machine has been broken for over a week and for some reason they are always out of mocha after a certain time of day. And they serve food out of the display case. To elaborate: I have been going to this location for 5 years and I have seen the quality of service decline significantly. (I admit that I am a very loyal Starbucks customer- I literally go every day) recently, I have observed that the new staff seems very inexperienced and untrained. It takes 15 minutes for me to get a drink on a good day. I have largely put up with this because it is a school location, and it's the only Starbucks in Kingsville. But I had finally had enough when the manager took my order and retrieved my food from the display case!!! She said she had "just put them in there" when I asked how long it had been sitting there. She persisted and argued until I graciously backed down feeling very uncomfortable that she was raising her voice at me. It's not fair to your company or your customers (or those of us in the industry who actually try) to be disrespectful and unprofessional. Needless to say, I will not be returning. read more

If i could give this place zero stars, i would...came off the freeway because the app said there is WiFi at the location. The WiFi belongs to the student union and doesn't work so that's perfect for customers. To add a cherry on top, the iced tea i purchased to use the non-existent WiFi was not drinkable and tasted about 4 days old...main thing, this is not a stand alone location it's inside a student union building. read more