Starbucks - Hwy 67 & Vandenberg (Jacksonville) "This store is dedicated to people united by their courage to serve our country." What a great coffee place to stop and honor military service members. It's located not far from Jacksonville Air Force Base, off I-57. This portion of the highway is currently going through major construction. If you plan on visiting this location, give yourself plenty of time as you will be dealing with long detours. Traffic can get backed up far, in this area. Baristas did a good job here being friendly and helpful. I spiked up a conversation with them to inquire about what makes their interior so different from many other locations I've visited. They shared, "Wherever there is a Starbucks near military base, the interior design will mainly be focused on personalizing to acknowledge military personnel and help them feel welcomed." It certainly had that feeling here. The staff kept this place clean and some of the baristas were either past or current military service members. When I visited the Starbucks HQ in Washington, I met a friendly front desk lady who shared with me that her and her spouse were both in military. She also shared with me, "Starbucks focuses on hiring thousands of military personnel to help them keep their jobs, should they or their spouse have to be transferred to another location." "No matter where they are transferred for military purposes, Starbucks has theirs baristas back. They offer smooth transition into a new store for them. Making new friends is a bonus." My order was made fresh, efficient and tasted great. I enjoyed my stay here, while on business. If you're a military member, come by here and enjoy your stay. They offer good amount of seating options. read more

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Stopped by over the past few weekends to hangout while I study. The staff has been very friendly and polite. I felt like they went out of their way to make a genuine effort to provide quality drinks and service. The inside area has always been clean and well organized. I've been a Starbucks enjoyer all of my life and have been to locations all across the country including the roastery in Chicago and this location is definitely getting put on my list of favorites. read more

I want so bad to leave something nice. But in the 5-6 years I've been coming to this one it's the same issues nearly every time. There was once or twice where I left feeling good about paying $6 for a cup of coffee and had a pleasant interaction with employees. The line is ALWAYS long and slow to move. The parking lot is hard to get in and out of, employees are almost always rude when ordering Most of the time when leaving I ask myself why I keep coming here and expecting anything different. How is this one still open? Tons of people voicing same issues. I've called corporate many times after leaving but nothing changes. And to top it off if you pay with a debit the hand you a keypad thru the window and watch you to see if you'll leave a tip. A tip? For what- driving thru and paying $6 for a rude attitude. Nope. Work on customer service and make drinks consistently the same each time. read more

Starbucks - a view of a coffee machine through the window of a car - Coffee & Tea Near Me - Jacksonville, Arkansas

We stopped in this store on our way through to Texas yesterday evening. Everyone in there was so polite and friendly. Tiffany was a wonderful barista to speak with. Her customer service was impeccable!! Would've loved to hang out there all day. Thank you all for make my day better. read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Arkansas

This is my last day going to Starbucks I go to Starbucks almost EVERYDAY! I haveeee proof And Why I go everyday? Because I loveeee Starbucks soooo much but apparently they're tired of me lol Idk if there's a limited time of going to the store But every time I go they make this faceee when they see me ugh it's soooo annoying and makes me feel so BAD! This has been happening a lot lately but TODAY I ordered five drinks and they didn't offer me a drink carrier (and I have video) . Y'all just lost my business and I guess my new place is going to be Dunkin' Donuts read more

Starbucks - a close up of a person's hand holding two cups of coffee - Coffee & Tea Near Me - Jacksonville, Arkansas

I had a horrible experience in Cabot and drove here and ordered a "secret" drink the same as in Cabot where I was spoken to as though this were my first time on planet Earth. They made it right we're not rude asked if it was right and said they appreciated the challenge. THANK YOU THANK YOU THANK YOU for treating me like a human being and not an annoyance. I didn't get the baristas name but it was at 8:06 in the drive thru this morning. You made me feel better and I appreciate it. read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Arkansas

I am visiting my Dad in Jacksonville Ark. and since I am the first one up I decided to pickup three breakfast for us ( I hate to cook in someone's else kitchen! Ok that's not true -I just hate to cook!)my first stop is at Starbucks. I use their app to order and PAY for my coffee (Thank you Family for all the gift cards.) OH my gosh how I love their app!!!! I never use the drive up unless it's absolutely necessary-When I run in my coffee is being completed. If I was in my right mind I would have taken a picture of the angel that made my perfect coffee. But all I could think of is my first swallow of heaven in a cup. I'm not even sure if I thanked her properly. She must get that a lot from morning customers , we lack verbal skills until we have had our coffee. As I return to my car there is still a long line at the drive-thru. I just want to yell "People use the Starbucks App!" Disney is NOT the friendliest place on earth, it's right here in Jacksonville Ark Starbucks!!!! Thank you guys for putting a smile on my face and great coffee in my tummy! read more

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Not good at all. a simple 11$ 2 drink orders leads too hour late to work and $30 on a car vaccum to get the coffee out of seats, floor, and speaker. employee Callie DID NOT give napkins after she dropped the grande cold brew in the car. will never come to this location again . general manager argued on the phone with me because she said "I was here I don't think that's how things went" and I said "if you were there why couldn't you give me napkins before 5 minutes pasted?" she believed I was speaking down to her. it's unacceptable that employees in this company can ruin a customers vehicle and be praised customer service line was very helpful, will have to email and go back and forth probably for a week so more work missed to be reimbursed for my interior and speaker NEEDLESS to say DO NOT GO TO THE DRIVE THRU! If you see CALLIE in the window just pull away, I promise it's not worth your hard earned money read more

Consistently the worst Starbucks location. If you are traveling save your time and stop in Cabot or even Searcy. This place is terrible. 12/18/22 store is drive through only. read more

They are so nice at this location, always some characters in the drive through! When I went I got a Nitro Coffee and someone in the window asked if they can buy me my next Coffee. read more

I loveeeee Starbucks! They always make my drink delicious! I love the Frappuccino. They are very fast with the order!

If a zero star was available, that is what I would give this Starbucks location. We visited yesterday, May 7th in the drive thru. We were handed an extra drink that did not belong to us, and I believe strongly in integrity and karma, so I informed the gentleman at the drive thru. He thanked me for my honesty, we exchanged "Have a nice day!" and we left and drove our 70 mile trip home. I realized last night I did not have my credit card, but this Starbucks location was already closed, so I couldn't call. I called today and was informed my card was there and would be available to pick it up today. We drove the 140 mile round trip to retrieve my card. The young lady at the window, was impolite, unpleasant, and continued to "smirk" telling us "You'll have to wait 10 minutes so we can open the safe,"' which we understood. While we waited, we placed an order in the amount of $30.16, which was about the amount of gas money it took to make a special trip. We nicely asked if there would be a discount and was told sarcastically "No." I reminded them we had to drive 140 miles and spend the time and gas money...we were hatefully told no, and the equally impolite young man who indicated he was the shift manager said "I was here yesterday and saw him try to give you your credit card and you wouldn't take it." That is one of the most asinine statements I have ever heard!! Sure, he handed my card to me and I decided to not accept it so I could waste time and gas money to drive back to get it today! I completely understand them not being able to offer a discount, but they could have nicely said they could check with a manger and get back to us in the future. I have contacted Starbucks corporate and filed a report...first time I have ever contacted a corporation with a complaint. They need lessons in being polite or they don't need to be serving the public. I am always polite to people, and there is no reason for these employees to act this way. So, I highly advise getting your coffee ANYWHERE but this location. read more

First, I would like to say this store used to have great customer service but unfortunately it has went downhill at least if you visit on weekends or in the evenings. I witnessed a manager inform a customer that she had an attitude with him so he was allowed to give her attitude back. He was yelling at her informing her that it wasn't his fault that she ordered something on the mobile app and they were out. From what I witnessed she was calm but the manager was not. Customer service is definitely lacking in this store along with lack of professional abilities on the managers part. read more

I drive from Cabot just for their drinks and customer service! My husband and I stopped in today after placing a mobile order and it won't allow you to ask for shaken on the app, the guy behind the counter did it no attitude at all! That is SO RARE these days! read more

I travel a little bit farther to come to this Starbucks location. They make the creamiest lattes around! I have a Grande with Splenda and extra whip. No skinny for me. Just don't care for sugar so I get Splenda. Must switch over to stevia because I love that sweetener as well. I always order ahead and bop in for pick up. Chat awhile and then I'm gone. I sometimes like to sit on the patio but Arkansas weather these days are nearing 100 ° F. Stay cool! read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Arkansas

always been polite to me and my wife drive through or walk in I go almost every day they have my order memorised I rarely go anywhere else the manager is one of the best I've seen at dealing with stupid people read more

This Starbucks like most is busy in the morning. They have several spots to sit and enjoy the ambience. The majority of the staff is friendly. They have some employees that have been there several years. The wait times can be unreasonable sometimes. It just depends on who is working. The online ordering isn't very effective at this location. read more

Very slow. I've been to many Starbucks locations and they work very effectively. Even if it takes 20 minutes to get my drink I can see how hard they are working. Not here. They take their sweet sweet time. I ordered a mobile order like 10 minutes before arriving and I've been sitting inside for 10 minutes and I've never seen people move so slow. Just watching them stop making drinks to talk to each other read more

If you have any sort of time constraint, do not go to this location. I pulled up this morning and the line was out to the street. I was optimistic as I watched 4 Vehicles drive off, but the line barely budged forward. I even watched someone who was about to order change their mind and pull out of line and leave the parking lot. I followed suit. I have a gift card for this place, which is the only reason I'm going, and I'm going to have to find some off time to go and wait and get an order, but I feel like I'd be better off just buying the coffee grounds and doing it at home. This location needs some definite work read more

Ordered a pumpkin spice cold brew and banana nut bread. Was informed that they were out of the bread. So I picked another breakfast item...OUT. Choice another item...OUT. Then another...OUT. So just went with the coffee. As I was pulling off, realized that it wasn't even what I ordered. It was an iced coffee, not cold brew. NOT THE SAME THING. read more

Slowest. Starbucks. Ever. Waited 15 minutes for a drink. Then barista apologized that she was working drive thru too. Should have told me that it would that long when I ordered and I would not have. Then in the middle of the wait, she checked her phone. read more

This is THE WORST Starbucks. Although some of the workers are nice, most have an attitude. I've even heard them talking about someone's order, which happened to be mine. This Starbucks NEVER has anything. However, it's the only Starbucks between NLR/Sherwood to Searcy, so I'm subject to the aggravation whenever I go. Knowing that they are the only one and people come from miles around, it would make sense to have ample enough of product. Nothing sucks more than putting in a mobile order when you are 10miles out to find that you don't have what I ordered in stock. I honestly can care less of the refund, I just want what I ordered and drove 15min to get. read more

I asked for a drink that's generally served cold (it's a tea) to be made hot, and they said they can't make it like that. I've had it made hot before, just at different locations. I'm going to need the staff here to learn how to make cold drinks hot and hot drinks cold. And the wait time is awful here. Be prepared to wait forever! read more

Although I really like this spot - the staff is not very considerate to those studying there. I love that the moral seems high and they joke and laugh however, it becomes so excessive that it's too distracting. I understand it's not a library setting but an appropriate noise level should be enforced to ensure all parties can be happy. read more

This Starbucks use to give great service , Speed & Hospitality never was an issue But it has gone down hill over the last year. I would rather drive to Sherwood to get coffee Them to wait in line forever and only to be told they are out of product , the Gm / Mgr on duty Imkkklllllł read more

I have one drink i go in and get and never can remember the name of it. My daughter got me started on it so she orders it for me. Chocolate cake pop is my weakness. It's like a fudge brownie on a stick. My daughters Favorite place. She always ask for gift cards for Birthday and Christmas to here. read more

On average I have waited 15 minutes every single time I've gone through the drive through. That's AVERAGE. That means that sometimes it's thirty minutes and sometimes it's four. If you don't have enough gas, don't go here because you'll run out in line. If you consider parking and going in, you may get your drink faster, but you'll be trapped in the parking lot for up to twenty minutes. This is not an exaggeration. The drinks are standard Starbucks quality and the people are nice, although for the life of me I have no idea what the manager is doing with manning and training because there is no logical way for this place to consistently take longer than a manicure set. Avoid it at all costs if you value your time, and your gas. read more

I love Starbucks. I just do. I have for a long time. I went today specifically to try the Caramelized Honey Latte. I'm still sipping on it and wow is it good. It's not the best thing I've ever had kind of good - but it is that "oh yeah, this is good" kind of good. My son had the cold Passion Fruit Tango. He says its good, and it does look good. The staff was as friendly as ever. We went in to order. I always bring my own mug. It was not terribly busy, we were there kinda late on a Saturday afternoon of a very pretty day outside. Our drinks were given to us at the same time, made perfectly to order. I have no complaints. No doubt, I will be back ...especially before the Caramelized Honey Latte is cycled out. read more

Starbucks - The Caramelized Honey Latte, yes it is as yum as it sounds. - Coffee & Tea Near Me - Jacksonville, Arkansas

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Service was exceptional and very helpful wasn't sure exactly what I wanted! I love anything vanilla and extra sweet! Went back twice read more

Starbucks - Make sure u tell them to add caramel...officially addicted - Coffee & Tea Near Me - Jacksonville, Arkansas

Every time I go here my order gets messed up and after today I'm done going there. I've ordered almond milk in the past and still have gotten regular milk. Then I order just green tea (emperors cloud). JUST THE GREEN TEA. They always assume its a green tea latte and I don't know until I've already left that it's a latte. How about asking if someone wants the latte versus the tea by itself instead of assuming. read more

This one has really gone downhill. I used to love them. They do still have one guy on staff that is super friendly. BUT, They screw up green tea and the strawberry green tea so much I actually drive to NLR for my drinks now!!! My daughter loves the strawberry infused and they overload the strawberry to where the tea is red and so sour!!! read more

I love Starbucks. It's the best place to go to relax and treat yourself to a great coffee of your choice. Excellent place

If I could this Starbucks a 0 star I would. This location is consistently terrible. The staff is RUDE, they are incredibly slow, and when they get your order wrong (which is every single time) they argue with you about it. Starbucks needs to pull the management and staff at this store and do an overhaul. read more

My family and I have been here twice now, orders were exactly what we wanted and tasted great! Thank you!

If there was a zero star choice that would be my choice! I drink Chai lattes all over the United States in Starbucks, this one made it twice and it was still awful! Even after telling the associates they did not offer a refund or another choice maybe because they were to busy talking? Sucks I will not return! read more

Quick service gets an A+. Asked for an iced coconut cold brew, no sweetener. Gets an iced coconut cold brew with carmel drizzle on the sides as well as it pumped with a carmel syrup. Fourth time this year my order is wrong, sad part is i ask for the same thing and have gotten either something completely different or it doused in syrup. I dont think my order is that complicated.. not coming back for awhile. read more

I go to this Starbucks a LOT. They have always been very kind and polite. It's nice to go somewhere where they treat you like a HUMAN and not a dollar bill. The staff has never been anything but polite and helpful and I appreciate them. read more

Quite possibly the worst Starbucks in the Little Rock area! Always dirty- floors, counters, bathrooms.. been that way for months. I would never come here if I didn't have to for work. So many great Starbucks Little Rock. read more

My last visit to Starbucks. I wanted to buy my father a Starbucks gift card and coffee cup for fathers day later this month. I went into the Jacksonville location only to be met by a line of tables blocking entrance (why even unlock the doors). Several wide eyed employees asked me what I wanted. I asked for a cup of coffee (to go) and if I could purchase merchandise. Shocked they said no and started freaking out. I promptly left and went shopping at local stores that actually have not lost there mind. I guess they have not heard the economy is opening back up. Starbucks why don't you try hanging plastic between your workers and the public like other responsible stores in the area? Oh did I mention I was wearing a hospital grade mask and had my handy dandy hand sanitizer clipped to my pocket. read more

I went through the drive thru November of last year. I ordered a peppermint white mocha and got a peppermint mocha. The label was correct, which means the person making the drink just didn't care what they were doing. That was the third time that my order was messed up. This is the only Starbucks I've ever been to with such consistent poor quality. I've given up and have not returned there. read more