I'm an American, and also an addicted-to-Starbucks kind of guy. Overall, my experiences with UK Starbucks in general have been unsatisfactory.
I have been to this particular location 3 separate times, and each time, the store was a complete mess, the service was below any sort of standard, and on each of my three visits, the order was incorrect. One time, they corrected the drink, one time, they remade the same incorrect drink (and I just kept it), and one time (the last time) I did not even bother. I will not be back to this location.
I won't say that Starbucks in the US is perfect by any means, but the cleanliness, the service, the quality (and the quantity too) is by far better than any of my experiences in the UK. read more