Brutal. I've been dreaming about the egg nog latte fo a couple of days. I finally had time to get one. Decided on this location. I know better. But lack of judgment this morning. I paid for it notably. The beverage was completely lackluster. Failed miserably. There was zero balance to the beverage. The cost was $5.75 for a tall eggnog latte. Nothing tasted or even remotely tasted like eggnog. It was bland over sweet. Even had a chemical after taste to it. I hope management does something. I feel ripped off and would like a refund. This is strike one. I will give Starbucks another 2 chances before I decide if I will continue to be a patron. Just a complete and utter let down. Extremely disappointed in the finished product. read more

This is a tiny store. It can be challenging to find a table/seat at which to sit. If you're planning to conduct business from here, allow extra time to find a spot to sit. In spite of the busy location, the orders were coming out fast so good job there. Store needs some maintenance. Bathroom doors: one doesn't close and won't lock, and the other has a door stopper that keeps the door open. Ridiculous. The restaurants and hair salon in this tiny strip centre make finding a parking spot here challenging. read more

worst starbucks i've ever been to made everything wrong and forgot order and wouldn't give it to me

Starbucks certainly maintains a reputation for being a gourmet, premium coffee maker, despite being scaled down in branches in the United States, Canada and the other Americas, and indeed the entire world, too; never mind those pesky details, such as a shrinking economy and rising operating costs, I still enjoy it before most breakfast almost any day I get up: My favorite strains are dark roasts, Italian Roast sets my course and balances out my caffeine level before I start the process of getting up and going back to the agenda. Cheers, Mark C. Fearing, Ph.D. (ShredderV@aol.com). read more

It's Starbucks, coffee and food is Starbucks. I love it. However - this one - the Manager always has last table space taken, sometimes two tables like today - and is regularly conducting staff business there. I've been right next to the table as he verbally disciplined employees, even asking them to divulge personal information why they were late and condemning them for not. While I am RIGHT there, a stranger. It's so odd and I've never seen this in a Starbucks or any fast food place. Seems so unprofessional to have employee issues on display. read more

Starbucks - Manager handling employee issues out in open taking up 2 tables - Coffee & Tea Near Me - Frisco, Texas

I love this Starbucks location!!! The staff is super friendly, and my drink is always the same...perfect! It is a delight to start my day picking up a coffee thanks to the friendly staff. I am disappointed usually when I visit other locations close to my house. The drive thru is usually busy, but I never have to wait if I use the mobile app. Keep up the good work!! read more

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I just visited this location's drive thru during the 50% any drink special and ordered an iced mocha. On the screen I noticed they rung up an iced white mocha, which happens very frequently. I corrected the person taking my order and she apologized and quickly fixed the issue. When I got to the window, I got my food and drink and left. I take a drink and it was an iced white mocha. Now I have to drink a flavor that I can't stand and wasted my 50% off drink coupon. So frustrated. I won't come back to this location again because it's obvious they don't care about their customers. read more

Starbucks - Iced white mocha with an iced mocha sticker. - Coffee & Tea Near Me - Frisco, Texas

Oh lort. Ordered my tea and it was pretty good. Of course they forgot to out the cream in it. One of the drinks in my party was made completely wrong - very watery and not made properly. The BIGGEST problem was right as I was leaving. I watched the barista take his mask down, put his hand to his mouth, lick his hand, and put his mask back up. I had already consumed by drink and the other drinks were at the car. Yeah not real impressed. Luckily I live in Fort Worth area. read more

This is one of the better Starbucks that I have been to recently. The drinks were fairly well blended. It is an easy stop on my way home from Yoga. Quality control and consistency seem to be an problem for Starbucks. I used to really enjoy going and getting a little treat. Not so much anymore. read more

This is one of the best Starbucks location around my place.the place is not at all crowded which usually how Starbucks is. You can spend your time working on your stuff along with your favourite coffee. Generally I took American which they have delivered as soon as possible and service was quiet nice. One things that might need to take care of that anyone should available at register, I need to wait to order at register for at least 2-4 mins. Otherwise it was a great location and love to work here in future as well read more

Starbucks - Caff Americano - Coffee & Tea Near Me - Frisco, Texas

this was my favorite Starbucks but I probably won't be coming to this one anymore. They didn't even fill my drink up all the way read more

Starbucks - They didn't even fill it to the top I'm so disappointed. For me to be paying $6 for a latte I expect this to at least be filled - Coffee & Tea Near Me - Frisco, Texas

Disappointed in the new star programs with the updates. Prices went up and it required more stars. SMH

Not specific to this location, but Starbucks seems to have super hyper inflation. Real inflation is 3%, company claims they raised prices 5%, the reality is 20%. Then their minimum tip suggestion is $1, so you are expected to pay 40% tip on a cup of coffee. Nowadays you even have to ask for the sweetener and creamer. read more

Just going to start this out by saying either choose a different Starbucks location or altogether a different coffee company. Yucky bathrooms. Almost no seating inside & the tables that they did have were all dirty. Gross floors. Took ten minutes to get 1 hot drink at 4pm. The 2 star is literally just because the order was correct. read more

Here we come to Starbucks again.... Horrible service, with very rude attitude.... Have been loyal customer for years, lately coming less and less.... Will definitely think before coming again. I hope you guys figure out your game, just having that greens logo doesn't work anymore. Invest in training your people. read more

This is the only Starbucks location I go to in Frisco anymore, they always get my drink right every time and the workers are always so friendly! I started coming here for convenience reasons last year because I work near, but now I will drive out of my way to come here even on my days off, y'all are the best! read more

This Starbucks location went above and beyond for the Kentucky Softball team! Was able to order my drinks (29 of them) the day before and was waiting for us when we arrived! Thank you again, perfect pick me up before our practice! read more

I love it here. Baristas are always super friendly! Love the iced chai tea latte! Marilyn is always super friendly. read more

Starbucks - Tye dye frappucchino - Coffee & Tea Near Me - Frisco, Texas

I haven't been to this location in years but wow this morning the line flew by. The customer service was great and my latte was delicious. Thank you to the staff for turning a not so good morning to a great one. It's the small things. read more

This by far is the worst Starbucks location I have EVER been to. It is conveniently located by my home, but I will drive out of my way to avoid coming here. The customer service from this staff is the absolute worst. My first stop by I walked in and the staff was standing around. Apparently I was inside 3 min before open and they said they wouldn't serve me even though they were visibly standing around chatting. I had to wait 3 min before they would take my order. I went by this morning and ordered in the drive through and the girl told me they had the stuff to make my drink, but it just got delivered that morning and she didn't want to unpack it, so she can't make it for me. The lack of customer service was appalling. read more

Slowest Starbucks in dfw. I've spent as long as 15 mins in this drive thru line on too many occasions. It's really ridiculous. Writing this as i currently wait in line...again. read more

If you have any other option to spend more than $4 for a coffee then spend your money elsewhere. I have tried over 4 times to give this establishment a try but they always and I mean ALWAYS serve the worse beverages around. Today was the last straw Green tea frap ended up being a watered down chunk of thick ice mess. I had to throw away most of my beverage due to the fact that it had no green tea flavor and the chunks of ice were hard to get around. Ordered through drive through in a rush to get home. I will never order here again sorry too many chances and you all are still a hot mess. read more

This is probably the worst experience that I have had at a Starbucks. We went there today and asked for a grande pour over of Guatemala med roast. I have never had any problems getting this in my many years as a customer. This time the barista told me " let me see if I have an open bag" I can make it if I do but if I don't I would have to say no. I asked her to explain. She said the closed bags are for sale only. Seriously??? My wife then ordered a frapuccino. The barista said, all of our blenders are broken. Frankly I do not know how a busy location that has been so good in the past can deteriorate so fast to unacceptable levels. They have lost me as a customer there. We decided to walk out. read more

Starbucks is Starbucks, but this location should learn a lesson in manners and common courtesy. My friends and I went to the drive thru at 8:40 pm and a boy was changing the garbage bag at the window and would not look up at me. He looked up at as and then looked away twice. I just sat there and waited for him to say something, but he kept ignoring me. I ended up honking, then a "lovely" lady came to the window, and before I could say anything she said we are closed. To which I replied, " it would have been nice if the the boy ignoring us could have told us that." This was responded to by a sarcastic ok and an eye roll. Thank you, next to another Starbucks. read more

Decent sized SB with decent seating. Sockets near each station so you can charge up to do work. My go to since it's down the road from home. Temperature is cozy, and noise level is moderately expected. The team is extremely nice, and they are super fast. If you see "susan" complaining around here it's cause she has no chill. Bye susan, take your Volvo and Xanax addiction somewhere else. read more

Definitely my last time at this location. I've been forgiving way to long with my drink orders not being correct. And the staff literally could care less. Just ordered a Mango Dragon Fruit lemonade and they made it wrong twice. Instead of asking someone how to make the girl in the drive thru just basically said, take it or leave it. I asked for my money back. I'll take my business elsewhere. read more

Out of all the Starbucks I've gone to in Arizona and Texas this is by far the worst starbucks I've gone too. The customer service is horrible. Either they have the wrong management or wrong people working there. How can you be the worst Starbucks in the best neighborhood? read more

My home Starbucks!!! I love this location! The drive thru is fast and on Fridays they have staffers greeting cars in the drive thru so your wait will not be longer then 5 mins. I've been coming here for years and they see me walk in and know my order...if fact they used to see my car in the drive thru they ask me if I want my usual...well I've traded in my car and gotten a much more common car now but dang...makes you feel like a rockstar. Plus as much business as this location gets the staff keeps it clean. I love it! read more

I love this starbucks. Plenty of parking with the garages, lots of nice shaded outdoor space and snappy interior. Staff seems to be on top of it every time I am in here which makes for a really nice experience. read more

Poor service..and very dirty. Went in on a Thursday evening about 7pm. Only 3 other people sitting inside. The service was slow , the s'mores frapacino was tasteless. The Gender Neutral bathroom was disgusting. The counters and tables were not wiped off. I will not be back. read more

Legacy and Lebanon Starbucks -I had ordered 3 items through UberEats, but when delivered I only received my coffee. I called up to Starbucks location and they let me know they saw the other part of the order. The person that answered the phone wasn't sure how to get it to me, but I literally was across the intersection at work. And guess what? He made it right by delivering it himself! I really didn't expect that and I know it's a one off but, but shout out for their customer service! Wow! read more

First visit to this location. Came to get dessert following lunch next door at Teriyaki Madness- Frisco. Impressed with the walk-in and drive-thru traffic for a Sun afternoon in Sep. They kept busy with customers. BTW: the dessert was good. read more

Starbucks - Sharing a dessert after the teriyaki chicken lunch next door - Coffee & Tea Near Me - Frisco, Texas

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I ordered 4 drinks yesterday afternoon and all 4 were wrong. When I asked him to scrape out the foam from my no foam drink, he presented me with a cup that was 2/3 full. When I asked him to fix my orders that he had 1) written wrong and 2) made wrong, I was met with snickers and eye rolls. Avoid this location! read more

Starbucks - Their idea of a full cup of $4 coffee. - Coffee & Tea Near Me - Frisco, Texas

I was very disgusted today when I had my Starbucks knowing at the fact that I had to use a straw, thanks Starbucks. I can't wait for my reusable life-saving straw to come in. What happened to last week when I came in I got a sippy cup container. read more

I always go through the drive thru and it's always super fast! Every employee that I've encountered has always been so nice and takes the time to strike up conversation! Great drinks every time as well! read more

In the future, I would only come to this location if it was my only option. The people here are very dry and impersonal. And often use little to no courtesy. Randal this time. The drinks are fine, sure, but if you can't take trash (napkins) back in the drive thru, you shouldn't hand people cups dripping with coffee. read more

Staff at this location needs some customer service training. I get over charged then they point the fault at me. With all the gas station chains upping their coffee game. It's only a matter of time before they start closing stores again my order was correct and tasted like it sh read more

Went through the drive-thru and got a hot cocoa and sugar cookie. The cookie was super stale and the hot cocoa tasted like hot water with cocoa powder floating on top. I told the cashier that it taste like hot water with a splash of cocoa and she said "we don't do splashes of cocoa here". I said okay well it taste like straight hot water and she gave me attitude like it was my fault that they made it so bad. Will not recommend this location and i feel sorry for anyone who works nearby and this is their nearest Starbucks read more

I stop at this location frequently as it is close to my job and they are always quick and friendly! Today there were bees swarming the drive thru window and the partners still took my payment and gave me my drink with huge smiles. 10/10 !!!!!!!!!!! read more

I was very disappointed when I arrived at Starbucks. I saw a close friend was working and quickly said hello. Her manager began to look me and and the barista(my close friend) down. She made me feel awkward and unwanted. The whole mood of the cafe shifted and I didn't feel like a valued customer. This isn't fair and I won't be going to that location anymore. There are a few in the area that are phenomenal and i advise you to visit those. read more