An hour of laptop time this morning because I was awake before sunrise and I really don't like driving in the dark if I can avoid it. So I popped into this Starbucks at 6am and I was the only customer in here for a bit though there was a pretty constant parade of people coming and going for their morning caffeine fix. Wifi worked fine and my blonde roast was good with enough cream in it. Power outlet was great and when I left at 7:00, all of my electronics were at 100%. [Review 570 of 2024 - 164 in Indiana - 21601 overall] read more

Starbucks - Starbucks in Evansville at 6am - Coffee & Tea Near Me - Evansville, Indiana

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After having my drink made the wrong way at a different Starbucks location, I decided to see if this location could remake it since it was on my way. At the first location, I ordered a Venti peach green tea lemonade with four pumps of classic syrup. They left out the syrup, and I could tell because the drink was super tart. The girl at this location was very nice but when they went to remake my drink they went to take off the sticker and saw that the drink was originally from a different location. They said it was no big deal, and remade it. Once again, the syrup was left out. I'm not even mad that it was made wrong, but if you don't have simple syrup or can't add it into my drink then why not just tell the customer. I wasn't wanting to make a scene and draw attention to myself so I left it as is. read more

Everyone here was wonderful, but they all seemed to be a bit distracted. Perhaps it was just because it was Thanksgiving Eve and minds were on other things, but I was definitely an after thought as my Grande didn't arrive until after additional prompting. Place was not crowded so it wasn't an issue of backup - just an issue of not prioritizing. Again, the staff was incredibly nice, so I'm not looking to discourage anyone from coming to this location - I'd probably return - but I just wanted to leave my experience because if I didn't say anything no one would know and nothing would change. read more

I used to work for Starbucks. I can't think of ANY reason it should take 11 minutes to order at the board and get 2 drinks in the drive thru when the isn't anyone else in line. After all that, my drink still wasn't made right. The best one in the area is on the Westside on Pearl Dr. read more

This Starbucks was absolutely filthy. The lobby floors. The table we sat up had sticky all over. I wiped it down with a napkin it could not get the jobs of sticky off. I sat to visit with my daughter & newborn grandson. It was very hard to sat there with so much filth. I went to the bathroom, the floors looked like they have been wept or mopped in days. The toilet was black with dirt around the top edge , even the sink. Coming out from the bathroom I looked over behind the counter at the work station. Milk, syrup and crumbs everywhere. I understand they get busy and sometimes need to wait after a rush to clean up. But it look like it had not been cleaned in days. read more

This has to be heaven on Earth!!! No matter what time of day, or drink you prefer they can accommodate your taste buds. I suggest downloading the app and earning points/stars towards drinks, add-ins and pastries. Most Starbucks are small and hard to find a place to sit and relax. This would also be a good opportunity to order ahead so you can quickly grab and go! read more

Waited 30 mins for my drink this morning and never got it terrible service. Need to have better service.

Very disorganized. They employees were nice but it was slow and chaotic. It seemed like they had built relationships with regulars which was awesome! Also, you can only go in for Mobil pickup not to order (just a heads up). read more

I ordered "Grande" Pike which is supposed to be 16oz according to The Corporate Home Page and was served a 12 oz. Not a big deal, I pointed out the menu board said 16oz and the employee apologized and made my complaint good, but obviously believed that 12 is the new 16!! Appreciate her efforts to bump my stock price and dividend. Keep up the good work. read more

Rude employees that couldn't care less if they don't make your drink in time. I understand they're understaffed and busy, but that is no excuse to be rude to customers when they haven't even spoken with a single employee about their order yet. Careful not to wait too patiently! read more

i love the environment! its very relaxing. only got a water but it was a very nice wait, smelled super yummy and employees were all pleasent to talk to. read more

Workers prioritize drive-thru and online orders over in-store orders. There were three workers present, and we waited 45 minutes for three drinks. Drinks didn't even taste that good. If you're going to set really high prices, then the drink quality and service quality needs to be on par. This place is an embarrassment. read more

Painfully slow, whether you walk-in or drive thru...no one to make drinks for walk-ins...priority is drive thru and mobile orders...pick another chain or explore Honey Moon off Burkhardt Rd. read more

If you want to wait 25 mins inside for a cappuccino and not get this is the place for you. If youre busy and in a hurry dont bother wasting your time read more

The wait times are stupid long but the way the young lady at the register handled some jackass regular named Ron; was worth a five star at review! read more

Very very slow service. The staff is nice enough but waited in store for 20 minutes for my drink.

Thought I would do a little update 02/16/18 No better. Maybe worse. No greeting. Ordered food. Must not have been the responsibility of the girl taking my order. Five minutes later she tells someone else I had a food order and they finally fix it. I'm thinking the drive past here to Green River is worth it. Doing a mobile order? Or drive thru? Don't care about the niceties that used to come with customer service? This is the place for you. I'm very glad a new Starbucks opened not too far from here. This location continues to be the worst I visit. Doing a mobile order? Or drive thru? Don't care about the niceties that used to come with customer service? This is the place for you. Pardon the following rant but I must warn others. The staff is less than friendly. No greetings. No thank you. Amazing. I waited today for 10 minutes for a simple cappuccino watching a line continue to grow and people wait for the order. It seems this unfriendly staff puts top priority on mobile orders. Maybe that's their directive. But I don't see this anywhere else. They get two stars for a clean store and correct orders. read more

Consistently this Starbucks location blows it. Currently I am waiting for them to remake my MOBILE order of a simple skinny vanilla latte They instead made a cappuccino...??what??? It is a mobile order so the order is In print. How does this even happen? For a $5-plus coffee in a COFFEE shop...why is so hard? I wouldn't take the time to yelp a mistake except that this happens ALL of THE time at this location. The Newburgh and Eastland Mall locations are fantastic. read more

I visited this location yesterday, Monday, at approximately 9:30 a.m. The drive-thru line had 8-9 cars in it, so I thought, hey, I'll just go inside and order. There was only one guy ahead of me in line and he placed his order quickly. I then placed my one drink order. The girl was friendly. However, as I sat waiting for my ONE drink, I could see the drive-thru window and saw ALL the cars go through that were in line as I arrived and more cars go through. After 15 minutes waiting, I went up and asked, "Are you guys that far behind, because I placed my order 15 minutes ago right here inside." She said, "Yes, we're pretty far behind. We're working on mobile orders right now and yours and one other are coming up after that" Mind you, while I was there, they were calling out names of those mobile orders for ones to pick up and not ONE of those people were there yet in the store!!! I was always told that retail is supposed to give priority to those who went to the effort to drive there, park their car and come in before taking care of ones who don't. In total, I waited 20 minutes for my drink. The cashier should have informed me when I placed my order that they couldn't keep up and given me the choice to leave. But they don't do that because they KNOW they'll lose your business!!! Well, they've lost mine and anyone I tell. By the way, there were 6 employees that I could see, working at the time. Starbucks, if you're listening, this is COMPLETELY UNACCEPTABLE!!!! Never Again!!! read more

Its Friday and the drive through is packed and it quickly filled up inside at 7:30. Do the mobile order! It will save you time instead of waiting in lines! read more

Starbucks - This place is hoppin' on a Saturday morning. Mobile order is the way to go if you want to get out of here fast! - Coffee & Tea Near Me - Evansville, Indiana

I am from out of town and have come by Starbucks twice this week to get some work done. While I was there I just happen to read the past reviews and I am happy to report that something must have changed recently because I have gotten nothing but excellent customer service. At one point I looked at from what I was doing and noticed that I was sitting beside the manager. We chatted for a a while and she was very pleasant. In regards to refills - I always get two, or three, refills per visit. I have never had any trouble getting a refill no matter what Starbucks I am in. The last time I was in town I frequented the other nearby Starbucks. The service and food at that Starbucks was just as good, however, I would note that the Internet was not as fast at the other one as it is here. read more

This Evansville Starbucks is a few blocks west off I-164 and shoehorned among strip malls on the Lloyd. It has a drive-thru, but is a little difficult to access as one must maneuver between buildings. Service was slow (by Chicago standards) and less friendly than expected for Southern Indiana. Drink orders were correct, but the napkins we asked for were not remembered. read more

Starbucks - Coffee & Tea Near Me - Evansville, Indiana

Consistent with other Starbucks. Staff was very friendly. Drinks and food were on par with what we've seen elsewhere. Clean bathrooms with diaper changer in the women's. Kinda small and wish they had more comfy/lounge chairs than just the one group of 5 where 3 students seemed to be camping out. Overall saw nothing that warrants the current total rating here of only 3 stars. If it's because of crowds, that's possible. We went around 5:45pm on a Wednesday. Steady crowd inside and at drive thru but kept it moving along well. read more

So unreliable/not consistent . I realize and understand businesses are running short staffed. But this has happened several times- "sorry we are not taking cafe orders today"...how hard is it to put a sign on the front door so customers know what to expect read more

I waited quite a while before anyone would come out from the back and wait on me. I had to yell, "HELLO?" in order for this to even happen. Then when I asked for a cup of ice to go with my treinta iced tea, they gave me the smallest cup possible (like a mini kiddie cup) without asking me the size of ice cup that I wanted. When I asked for a larger one they gave me only a very slightly larger one. Like there is a shortage of ice?? Customer service could've been much better. This is the Starbucks inside Target. The employees act more like disinterested Target employees rather than interactive Starbucks employees. Who knows? And I bought a gift card but had to swipe and insert my credit card several times before it would work. Never had trouble with the card anywhere else. On second thought, I intended to NEVER use a credit card inside a Target store again. I better go check my credit card account online now. I won't come back to this Starbucks. read more

They get slower with every visit! Don't stop here if you are in a hurry! And as I got to take my first drink after waiting 20 min for just a fresh brewed Pike ..... they didn't not add the three Splenda or cream. 10 cars behind me in the drive thru! Get it together Starbucks. It's a cold and rainy day, get prepared for a busy drive through. And as a side note.... no "sorry for the wait" from girl at the window ‍ read more

Waited in the drive through for 30 minutes. Ordered on the app so it would be ready. Maybe curbside pickup would accommodate people who order online read more

This is not a review for this particular location, but for the star reward program from the Corporate side. Twice on a row now, for star rewards email promotions I have either: 1. Not been awarded any bonus stars despite the email offer, or... 2. A star code from a purchased bag of coffee at a local store was denied as already having been "redeemed". In each case, when I email'd Starbucks customer service, they rectified the issue and awarded the stars I had earned and were polite in doing so. HOWEVER, this type of issue is recurring with increasing frequency over the past several months. I have now learned to save or screenshot offers as proof when the rewards are not delivered as promised. Remember this is a company as all others. Starbucks does not care about consumers any more than any other company. Just the bottom line. read more

Not the friendliest Starbucks I have been into. Always busy , took a bit to get our drink. The only positive thing about it is Convenient !! read more

I've been visiting this Starbucks for awhile now. The service and drinks are usually good. However I was treated terribly over the weekend. I have been ordering a pumpkin cream iced coffee for weeks at several locations. I substitute the cold brew for just regular coffee because it's not quite as strong and therefore not as bitter. On Sunday morning I ordered this drink and paid per usual when another barista rudely stated "I will make it for you this time but we won't make it for you again." I asked her politely why Because I've been ordering this for awhile and no one has had an issue. At this point the entire store is looking at me as she started to nearly shout "like I said we won't do it anymore we've been over this, it comes off our counts so this is the last one". I attempted to reach out to Starbucks online but haven't received a response. I don't mind paying for the extra topping or whatever but her attitude wasn't necessary. I asked the barista for the same drink downtown and he was happy to make it. He also stated I could get the pumpkin cream on any drink I'd like. read more

Service was fairly fast, but certainly friendly. I just wish they all carried the same food. I like the yogurt selections available at most, but this location didn't have any. So once again subjected to fairy unhealthy processed food. You would think Starbucks of all companies would have better consistency across the board. read more

I Really Enjoy Starbucks Breakfast Sandwiches! I Also Have Had A Nice Little Cookie There As Well! This Place Makes Me A Happy Boy!

An amazing place to go get you a quick grab n go. Great place to get study and get work done. I like going through the drive through and seeing the baristas faces on the order screen monitor. The drive through is pretty fast. read more

Love my Starbucks! And this one is handy--close to home. Great and friendly service. Thanks! See you soon!

Just went to get a drink for my sick husband and waited a total of 40 minutes from waiting in line (20 mins) to getting his drink (20 minutes) with 4-6 people working!? Really not worth going. read more

The drive thru takes a bit of out of the way navigation to access, but I always have great service here! My order is always correct and served promptly. As a Starbucks junkie, I can say that this is a tightly run ship! Everything is clean, neat, and well-stocked. read more

I just recently moved right now on the street from this Starbucks location... I've been in here a few times so far and the service has been great! They were selling their plastic reusable cups for one dollar but only had one left with a lid.. The manager gave it to me for free!! Made my day read more

I was really excited to try the new egg bites. I tried the egg white and red pepper. They come two to a serving which was good. And they were delicious, really really delicious. However, they are over $4.00 so I will not be getting these regularly. read more

They are top notch with quality and consistent drinks. The drive thru can get backed up during well just about anytime. Been inside a few times but usually just go in the drive thru. Very nice and friendly at the window!!!! Prompt orders and correct!! read more

What happened to customer service? We've been drinking Starbucks consistently for like a year now because of their little points card.. We've always gotten free refills back in Hawaii and at this place as well. I've always assumed it was a part of their points program.. I'm at the West side Starbucks a few days ago and the girl at the counter tells us that refills are only available at the window. So, we reluctantly throw out our old cups and buy new drinks. So, we go to this Starbucks last night and pull up to the drive thru for our refill and the gentleman on the speaker says they only do refills if you've actually been sitting inside. Fine.. We pull up to pay another ten fucking dollars and my boyfriend apologizes and asks him to throw away his old cup (the one he was going to use for a refill). The guy told my boyfriend that he can throw it away in a bin outside if he'd like. I never thought I'd say this, but, I'm done with Starbucks. read more