Nice people and great service. Coffee was made perfectly and of course the cheese danish was amazing and fresh. Cool ambience as always. Will come back if in town again. read more

Super nice employees, in and out so fast! Go here instead of 7 Brew if you don't want to wait in a slow line!

Pretty much the standard Starbucks experience. Notable was the fast service despite the crush. I was impressed! read more

Starbucks - Coffee & Tea Near Me - Carlsbad, New Mexico

I hate giving this review becauee I just about get a coffee from here every morning. Can they hire a manager please, someone who is going to ensure the place gets cleaned up abd there is some sort of QA/QC on the drinks that are being made?! how fo i get a vanilla sweet cream cold brew with no sweet cream?! lol. Get someone to wash down the patio....its disgusting with old spilled drink all over the place. ​And please help these Baristas (if you can call them that) to smile and at least say good morning. People dont spend 7-8 dollars on a drink because its so amazing..... how about a great attitude because I am spending 7-8 dollars on a drink that probably won't be made right anyway. let's get some help there.....please would like better. ​ read more

Starbucks - Coffee & Tea Near Me - Carlsbad, New Mexico

The cashier was Amazing! I screwed up my coffee order.... After I got my order, I realized my mistake. No problem! She corrected my order with a smile. She changed my opinion if Starbucks in these small details. read more

This location is amazing. The way they handle a large lineup in drivethru and a large volume of pre orders is amazing. There is no drama, low noise level and the staff seem to work together seamlessly read more

When you get your coffee the way you want it's a great day. I know these baristas have the same guidelines but doesn't always amount to the same quality. So today it made me do the happy coffee dance. read more

Waited here, no one took my order. They said they would be with me in a minute. Yet I waited...photo of the unhelpful staff. read more

Starbucks - Coffee & Tea Near Me - Carlsbad, New Mexico

had coffee with my sister after a morning walk the iced matcha was creamy and refreshing staff was sweet and the place had good natural light read more

The worst Starbucks by far. I don't know if they lack decent management or just don't have enough employees but each time I've been here it's awful. Takes forever even if there are only 2 cars in the drive thru. Your lucky if you even get a greeting when you finally pull up. Don't think about asking if anyone is there because you will be cut off and told to wait. While paying and receiving my drink the baristas always look so burnt out so I try and be nice, smile, tell them to have a great day but always get smug looks back. 0/10 would not recommend. read more

Gave them another try. Coffee with a tad of milk and a dash of cinnamon powder. They wanted an extra dollar for a dash of cinnamon. The cashier could not understand that there is no up charge for a dash of cinnamon, only for the cinnamon syrup and was unresponsive to correction. So FOAD. read more

I really like this Starbucks in Carlsbad NM. The staff is always friendly and my drinks are made right. The drive thru line can be long, but this is the only Starbucks with a drive thru in Carlsbad so it doesn't bother me. The lobby is clean and there are plenty of tables to sit/work at. read more

What can I say? It's a Starbucks. It's in a brand-new building, so the facilities are nice and new. The "dining" room is spacious and comfortable. It's clean and there is plenty of room to hang out with your friends while you drink coffee. They have outlets so you can work if you want. They offer standard Starbucks fare and customer service. read more

Do not bother going to this Starbucks! Waited over thirty mins and still no drink! Staff laughing and walking around with one person preparing coffee drinks. Where is their management! Never got coffee! Unhappy visiting Carlsbad, NM Starbucks!!!!!! Horrible!!!!!!!! read more

This particular Starbucks is so unreliable. I feel like every time i stop by they aren't open when it says they should be. and when they are open the service is kind of slow. the Starbucks inside the Albertsons' is a better bet. read more

Love having a Starbucks just need a little extra training or help which I understand is difficult in town. read more

Starbucks - This is the second time with no coconut milk. I also asked for raw sugar and got an extra pump of syrup. Bummer. - Coffee & Tea Near Me - Carlsbad, New Mexico

Alwaysssssssss out of Splenda. Come on. Get your ordering together. Can't get an order of Splenda?? Go to the local grocery store and stock up. Still having to pay full price for being out of sweetener the last four times I've visited is just not good business. Please do better. read more

Worst Starbucks I've ever been to. I saw that the drive through line was long and not many people were inside. I came inside and I ordered a iced caramel macchiato. There were maybe 3 people waiting for drinks inside. I stood there for 35 minutes waiting for my drink to which I finally walked out without my drink. There were 3 girls working and they looked like deer in headlights. One girl was making one drink at a time and dropping things. Seemed like they were focused on the drive through and not the people coming inside to order. They need more staff, better training or management there to help out when there's a rush. Don't bother coming here unless you have all day to wait for a coffee. read more

Fast service, clean facility. Plenty of seating inside and outside, free WiFi. Nice to have one in Carlsbad!

I am from California and love the friendly and happy faces at the drive thru! So far my drinks are Amazing!!!

The drive-thru is so slow. Which is not how to run a business. Drive-thru should always be the fastest, versus the dine in. While in line for over almost 30 minutes we saw countless people go into the lobby and come out quicker than the people in the drive through. This location should be closed. Go to Albertsons for quicker service than here. Not worth it here. read more

One star is too generous. Always a long line here. Today I made a mobile order, traversed the traffic in town, to find that the lobby was closed and drive thru was the only option. So basically order in advance and wait anyways. WTH????? read more

I sure hate paying $6 for a cup of coffee and having it taste so terrible! The drive-thru is more convenient, but I won't do this again. If I had the time to take it back, I definitely would. The quality seems to be a hit and miss. Guess I better stick with the local hometown favorites. They are much more consistent. read more

Great to finally have a Starbucks in town. But the management needs to step up and maintain the place. On day three the restrooms are already looking rough. read more

Starbucks - Gross. And where's the fresh toilet paper? - Coffee & Tea Near Me - Carlsbad, New Mexico

A great Starbucks. The only slight thing is that the service could be quicker for a Starbucks, rush hour is coming, be prepared.

The worst Starbucks I have ever been to. If go there get ready to hear we are out of that. They continue time after time to run out of everything. Because they have no clue how to order products. If you really need a Starbucks fix; drive to Roswell or Hobbs. If you don't want to drive that far. Go to The Blue House or Nick Java. read more

The baristas are always super friendly and my drinks/food is always great! They have even made recommendations for me to try for the next time! Great service! read more

Very clean. That's definitely a plus. However they take FOREVER to get your order. My drinks were ok. Also, my apples in my protein platter were so mushy. read more

Two ppl ahead of us, inside not busy took about 45n in drive thru! Got coffee n pumpkin bread which was ice cold!!