You know, I really don't like reviewing chains, but I only do so when the customer service is top notch.
This Starbucks location has only been open for a few months. It was about time Bramalea got a Starbucks INSIDE the mall though. It's just super convenient. We lost this convenience when they got rid of Target. RIP Target :(, I didn't realize what I had until they took you away.
Anyways, this location is super modern, not too big and with limited seating. I came in Saturday morning and they had a trainee on cash. The barista training him apologized and explained they were just doing some training. I totally didn't mind and they were in no way inconveniencing me. I was once on that end! So I fully understand. Both the trainee and trainer were super nice. They always ask your name, even if you're the only one in line.
The barista making my drink was even more friendlier! She gave me a heads up "I got a tall blonde latte coming up for Sam!" Thank you! Even as I was waiting on the side, she asked if I had a busy weekend ahead and etc etc. I thought that was such a nice touch. Even with the busyness going on behind the counter, she still made an effort to strike up a convo. We talked all the way until she handed me my drink.
I just thoroughly enjoy my experience in these kinds of establishments when everyone is so pleasant and friendly from beginning to end. It's so refreshing and makes my day. Oh and she nailed my drink. NO foam AT ALL :) read more