I come to this location all the time and the customer service is always amazing. They do not rush you with your order and they also make some good suggestions if you are undecided about what you want. The breakfast food is always hot and fresh and I never received a nasty drink from them. The line typically moves fast especially by this location being less than 5 minutes from a university. No complaints here!! read more

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They never have anything. Every time I go they never ever have lunch and now they never have certain teas. I quit going due to lack of actually having menu items. read more

Ordered two blonde roast pour overs inside on January 29th around 1:53 PM. I was told they would take 5 minutes. No problem. 12 minutes go by without any word. I go up to an employee with pale skin and shaggy, curly, hair covering their eyes. The employee immediately asked if I was waiting on the pour overs. I said yes, and they responded with "they take awhile, we're working on them" with an attitude and a tone that made it seem like I'm being an impatient customer even though I hadn't said a word other than "yes". Not a friendly tone that would assure a customer that they are coming, no apology for it taking longer than I was initially told. The two drinks took 19 minutes, and they tasted horrible. Incredibly bitter. Also, there was a thick layer of coffee grounds at the bottom, of which I got a mouthful. Clearly they don't train their employees at this location in anything other than pressing buttons and pumping syrup. read more

This is my favorite starbucks to study at! I've been coming here for over a year and I always receive great service and delicious coffee, even when there's a massive drive thru line. This location has lots of indoor seating and some outdoor. read more

They're fast and friendly at this location! The drive through line can look scary at times, but they keep it moving. read more

Starbucks - Bacon, Gouda, & Egg Breakfast Sandwich - Coffee & Tea Near Me - Auburn, Alabama

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I'm not a Starbucks connoisseur like my coffee-crazed coworkers but had a dandy time sipping on a delicious hot beverage and socializing with my companions. We came at an off-peak time so there was no wait to place our orders, seats abounded in the clean space, and our drinks were ready in a timely fashion. My poison was a tall gingerbread latte ($4.45) which was perfect for the holiday season. Not too sweet or cloying. It was so delightful that I kinda wished I'd sprung for a larger size as I reached the bottom of the cup. The menu board didn't list each size and pricing, I noticed. The woman helping us was helpful and patient though suggested hot chocolate as a caffeine-free option, hmm. This particular Starbucks on South College is right in front of the Marriott TownePlace Suites. Parking spaces were readily available. read more

So I order pickup and this is what they gave me.. you spend 7 dollars for a coffee and this is what you get never in my Starbucks life has this happened to me and he says I can add more ice. No help will not return read more

Starbucks - Half way filled coffe - Coffee & Tea Near Me - Auburn, Alabama

Usually if there is no line for the drive thru, you order and get your drink pretty quick. However if there is a line, it may take some time. And this is most cases. One time I was in line for 30 minutes. And it gets reeeaally bad when there's football games or events in town. To bypass all this, I use the app and order and just pick up! This is the quickest and easiest. IT WAS GREAT UNTIL TODAY. I got my usual order and picked it up. It was the same workers I see all the time, but they GOT MY ORDER WRONG today. I didn't try it until I got home, which is partly my fault for thinking they'd get the order correct... Lesson learned. Don't trust anybody and check your orders before you leave lol. read more

This is consistently one of the worst Starbucks I've been to. I usually skip other coffee shops and go to a Starbucks because they are usually quick. I use a reusable mug here and 3/5 times they forget about the mug I've handed them and serve me in a plastic cup or outright ignore my order all together while the mug sits on their countertops. I understand I frequent during busier times of day (7:30-8:30am) but it shouldn't take 15-30 minutes to prep a drink. I am basic, and I love Starbucks, but I dread ordering anything at this location. read more

Starbucks - My broken, half-burned, half-cold steak egg and tomatillo wrap I waited 20+mins for - Coffee & Tea Near Me - Auburn, Alabama

I've been waiting for an off-campus Starbucks location for a long time now so I'm really glad to see this one pop up. As always you can rely on Starbucks for their great tasting coffee and pastries. This location can be super busy in the mornings before work since it's in a great location next to the university. read more

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This Starbucks is pleasantly located in Auburn Alabama near the school. I had the pumpkin cream cold brew and it was delightful. The wifi works very quickly and the staff is extremely friendly. They got my drink out in a very fast manner and it tasted very well. I will be coming back next time I visit again! read more

I live right around the corner from this Starbucks and I would literally rather drive to the Opelika Rd location 12-15 mins away to avoid this one. It seems so disorganized, the workers have NO sense of pride in the food and drinks they're making and any sense of urgency. I have had the same drink for over a year now and I know how its supposed to taste. at this location its either a hit or miss on whether it tastes the right way (usually a miss) I got my regular drink today because I was running late for work and couldn't drive to the Opelika rd Starbucks (big mistake) I was trapped in line for 15+ minutes and my drink tasted like milk, no coffee at all. read more

This location has more often than not had issues with slow service and sour attitudes.

Lady in the drive thru was unbelievably rude... tried to use the starbucks app to order my drink ahead in the drive thru and was told that was not allowed and it was inconvenient for her... Last 3 times i've gone everyone has been extremely rude and will not be going to this starbucks again! read more

This Starbucks is the best in auburn! The staff is super friendly and respectful. The service is extremely fast, even during peak hours. I order online as well and every time i arrive its always ready. They have never messed up any of my drink orders. They also keep the facility very clean. If you're in Auburn this is the Starbucks to go to. read more

Allison the girl who served me today was literally the nicest person I think I have ever met. Yes they are usually busy as heck. BUT THEY TRY THEIR BEST. 10/10 for me. read more

I was in town for three days and this Starbucks made me feel right at home! They were genuinely interested in providing my favorite bulletproof coffee experience. Thank you to all of the staff for being so accommodating and always smiling!! read more

Great location just off the university campus. Friendly staff and of course the fabulous Starbucks coffee

Worst Starbucks experience ever. Waited over 30 mins for 2 drinks. Somehow they got lost in the mix and were never made Until I made them aware that I had been there for 30 minutes. It's gameday. Yes. Was it crazy crowded?definitely NOT. I was there at 0730 and there was maybe 20 people in the place. The drive thru was busy and that seems to be all they focused on. No doubt it's a moral dilemma for a southern guy to spend money at a place like Starbucks but this place and experience made it even easier to pass it in the future for coffee somewhere else. No excuse for this type of wait for coffee and premade food warmed up in a microwave. Terrible. read more

Today it took 20 mins to get a slice of pound cake when the cashier could have given it to us at the same time than we were paying like they normally do in the rest of locations. Many other people with their drinks waiting forever for cookies and croissants that did not need to warm up. Very strange system really. People in the cars have priority and people inside have to wait for their food. Next time I will just go to the drive through. read more

We stopped here early in the morning hours, 5:15. Yelp has their hours iosn at 5:00AM but their drive-thru window said 5:30AM on Sunday. I'm nor sure if they served us early because they were ready to open or if they really do open at 5:00AM Sundays. If served early, thank you so much! You were actually our second Starbucks stop because the first one wasn't open and we didn't see one on the freeway for awhile after yours. read more

So happy to find a Starbucks while in town visiting Tuskegee U. Yay! Starbucks always makes me feel at home!

This place is SO slow. Their drive through takes even longer because the person over the microphone literally interrogates you about your entire day. How you are, what your plans are for the day, your reasoning for your choice of order... I like a friendly drive through person, but honestly, the last thing I want to do when I'm in a rush (hence, I'm driving through -- not going inside) is uncomfortably talk to a worker for an extra 5 minutes in a line that will take you 25 minutes to go through in the first place. read more

GREAT Starbucks!! Awesome customer service and wonderful workers who are always cheerful to be of service!!!

This Starbucks has excellent service 24/7. Staff is very nice and gets your order right every time! :-) The hours are great too, I love being able to leave work and still have time to grab a quick coffee. read more

Just got my first PSL of the season and not only was it lukewarm, the cup wasn't even full. Hands down the worst drink I've ever gotten from any Starbucks. read more

Starbucks - The lukewarm, not full PSL I just received... - Coffee & Tea Near Me - Auburn, Alabama

You will wait in the drive thru for at least 20 minutes and often longer. Don't try going inside because you will wait as long if not longer. The bathrooms are not open and no seating inside. There is usually only 3 staff trying to serve the drive thru, the mobile customers, and anyone who dares to go inside. The drinks are good and the staff are very friendly. My frustration is with ownership. Why can every other food service business open up in Auburn but Starbucks cannot? Yes we are in COVID era but don't use that as an excuse to not staff your establishment or open the inside. I have been in Starbucks in Colorado, Georgia, and other states. Why is it they can open and staff accordingly? Shame on leadership for not having more staff and keeping the inside dining closed just to make more money. Again the workers are great! Leadership is greedy and uncaring for customers and their employees. read more

The absolute SLOWEST drive thru of all tome. Waited 30 minutes and it made me late for work!!!!

It's a convenient location and a great place to study. However I don't know why but several times now (the last 4 times) the women's bathroom did not have toilet paper. This is very frustrating. read more

The coffee is good but its the slowest place ever. Don't get it. I think they're disorganized. I worked for Starbucks in Calif and we moved the lines very quickly and efficiently read more

Drinks ordered were all good except service was very slow.. Most upsetting during visit was waiting in line for women's bathroom. Not knowing if anyone was in BR; pulled twice on door handle & voice screamed out it was in use. Door finally forcefully threw open, striking me in arm. Starbucks employee rushed by w/0 an apology & exhibited rude behavior. Her emotional behavior did not warrant the situation & behavior continued when performing job duties. Behavior was nothing but frustration & anger. read more

It says they open at 5:30am but I ended up waiting past 6am for them to open the doors and then when I finally got my coffee it tasted terrible. It's in a great location just not sure it's worth the hassle. read more

This Starbucks is in a great location for me to run in on the way into work but I have had very inconsistent service there. When they first opened the servers were very friendly and I never had issues with my orders. Recently though I have had some issues. The last time I went into the store I waited over 5 minutes (there was no line) for any of the baristas to even acknowledge I was there. Additionally, the last two times I have went through the drive through they have gotten my order wrong. I just hope they can improve back to 'first opened' Starbucks! read more