Awful! I bought a washing machine here for $125 11/1/2006. It has broken 4 times. They always come…read moreout and fix it on their 180 warranty but once the warranty is up they will no longer fix it even though it is due to their faulty workmanship. They never have same day service or hours that are conducive to the customers schedule. Furthermore they will not offer anything after this last fix for it to be fixed after the warranty is gone when it has broken down 4 times in the past 5 months. DO NOT BUY FROM THEM

This place is absolutely unethical. The employees, especially FRANK the manager, are RUDE. We…read morepurchased one item and then were told that a different item was being delivered because they found a defect in the one we had bought (after the credit card transaction went through of course). We asked for a refund and they refused. The only option they gave was to take the "replacement." These people are shady....check out the Better Business Bureau and see how many complaints they have. I wish I would have checked there!!!

It took me asking 6 employees, including 2 store pages, to get help for what I was looking for…read more Finally the last employee went to the back to get it for me. The item was not on the shelf but he went and got it which was great, even though it took a good hour of trying to get help. It appeared the employees didn't want to help. The customer service rep even walked away from me when I went to the counter to request the 2nd store page to the aisle I was in. She ignored me and then helped the cashier next to her when called after walking away, and still ignoring me... Some of the employees had inappropriate shirts on under their apron. I don't see how that's allowed in a business. After this experience, I don't plan on going back to this location. Everything was very unprofessional and time consuming.

I wanted to buy a piece of foam board but it wouldn't fit in my car so I asked the lady at the pro…read moredesk if I could please have it cut in half. She said they wouldn't do it. I bet if I were black, she would have got it done for me. I went to Menards and they did it no questions asked.

They have a very large selection of vanities. We went there to look at them. Then ended up finding…read moreone we liked and purchased it. Then we found out the bad part. They do not deliver. They had people to deliver. We called the person they suggested and he said he didn't deliver that long of vanity. I called Hoods back and the gave me three more people to call. After two more no answers the third one set us up with a delivery. They were very helpful and on time. I guess if you had a truck to transport it and people to lift it, all would have been fine. Not two 70 year olds one being an amputee.

After driving by Hoods numerous times, I finally stopped by to see what it had to offer. It is…read morefilled with many vanities and flooring options at a discounted price. I didn't buy anything yet, but I will be back when I am ready to finish my remodel.

They have some really great deals if you like Samsung and LG appliances. Washer/dryer sets,…read morerefrigerators and ranges. New with bumps and bruises.

Let me preface this review with the fact that this shop sells scratched/dented and reconditioned…read moreappliances, not new ones. Some of them look a little rough and some look very rough, but they are priced accordingly. My washer gave out two weeks ago and right now, a new washing machine just isn't in the budget, so a coworker recommended Airport Appliance. They had a LOT of appliances, all reconditioned (with anywhere from a 45- to 90-day warranty, but if a used machine is going to fail, it will probably fail in the first month). Long story short, I bought a washing machine. Two days later, two wiry little guys (they are always wiry little guys) delivered my washer and took away my old one (delivery and take-away charge is $45), but the reconditioned one didn't work. You can imagine my thoughts at that point, but I called Airport Appliance right away and they promised a repairman first thing Monday. They not only came through, but the machine now works like a Sherman tank -- it's one of those old ones like everyone's grandmother had -- the kind that last for 20 years. I am pretty confident that it won't fail again (caveat: if it lasts two years, it'll owe me nothing, because one trip to the laundromat cost me $18), but if it does, I'm also confident that their repairman can fix it. This place has better customer service and nicer staff than most of the big box stores I've been to lately. They know more about the stuff they sell, they don't want the hassle of unhappy customers, and they don't try to hard-sell a stupid extended warranty that is all profit for the store. Plus, they do what they say they are going to do, and they take your old stuff away and either give it a new life or recycle it. It's a nice concept in this throw-away world we live in.

The service the furniture everything I love about American freight I love the customer service…read moretheir furniture and

Had a great time buying a mattress here. Good service, easier than expected, and I was able to take…read moreit home the same day.

Schedule the appointment very easily and fixed the problem quickly. Also very polite and friendly…read moreservice.

I wish I could give ZERO stars. Booked an appoinment online for 6/27. Got a confimation email. The…read moreday before I get an email they have to cancel my appoinment due to a funeral. Totally undetand that. I follow up the following week to see if we can get back on the books and if they had appointments on Friday 7/3. They say yes, what time? I ask for a morning appointment. There was a delay getting back to me. Finally received an email at 10PM the night before saying I was scheduled for 9-11 on 7/3. I respond okay. I get another follow up email that he needs my address and phone # texted to some number. I respond to the email with the information and state that he already has that informaton from when I booked the appointment online. Not sure why I would text it to some random number. 9-11 comes and goes. I emailed him and said to cancel my apointment. He emails me back to say he is finishing up a customer and will be on his way. I say "OK", Five minutes later he emails ad cancels my apointment and said he didn't have any of my information on any of his sites. I responded to hsi email with a snipet of the original email with the booking confirmation # on it. Not sure how this guy gets 5 star reviews. I undertand being a small business, but this was not a good expereince. I would NOT recommend him to anyone.

This place is legendary. I grew up nearby, and they continue to do business like a true hardware…read morestore. Where you go for help with a project. Rock on OH

The service here is unequaled. The quality of merchandise is very high. You get real value for…read morethe money you spend here and you know, with their advice, you will get it all on the first trip. But most importantly they have the rare items that none of the big box stores have. One summer, I needed a new pulley for a motor I had to replace on my attic fan. I went to 4 of the other "bigger" stores before asking and finding it in two minutes at Overland Hardware!

I had a previous heating and cooling guy but these guys are the real deal. When he walked through…read morethe door i expected to be charged $80 just for the service call. He stayed about an hour to troubleshoot the issue to find out it was an air intake problem related to the furnace filter. Free of charge. These guys go above and beyond what i am used to. They are fair and honest. I will never go back to my previous heating and cooling serviceman. The time before he came during a sunday to learn my sensor needed cleaned. Again free of charge. Mind you i did pay them the first time they serviced my furnace but twice now they have come free of charge because of minor quick fixes. These guys are fair and stand behind their workmanship. A+ i would refer Richardson Heating and air to all my close friends.

From the owner: Richardson Heating and Cooling is a family owned and operated business in Overland Missouri. We…read morehave been servicing the St. Louis and surrounding areas since 1996. Offering residential and light commercial HVAC solutions.