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    STAR Transit

    1.5 (8 reviews)
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    Priority One Transportation

    Priority One Transportation

    (3 reviews)

    This company was assigned to us to provide medical transportation. Completely unreliable!! Either…read morethey show up late for pickup or late for return trip and several times, a no-show! Recommend you not use this service.

    Horrible company without any regards for the people they are supposed to be serving. not only they…read moredo not show up to pick you for your appointments, they lied to my insurance provider and told them they had shown up for my ride and I didn't open the door. I sat in front of the window waiting and watching for their arrival, they didn't show up again, this will be the third time I had to reschedule this one appointment. no one called me, they said they did. This has happened so many times is ridiculous. Out of the two times they pocked me up, during one visit they called me while I was with the doctor and told me I had to be outside in 15 minutes or they would have to leave. On another appointment, the actually left me stranded at my appointment, they just didn't show. Anthony who is the guy I have spoken with is very rude on the phone and a lier, when I call he always tells me my ride is on it's way or he puts me on hold and never comes back on the line. When I call back he just doesn't answer the phone. I not sure if all of the PRIORITY ONE office are the same but this one should not be allowed to continue treating people this way. I hope one day one of them has a loved one in need of this service so that they can see how hard is for us who rely on their services which we Rely upon. Horrible, not sure how they are still in business. Please , please I hope someone sees this and does something about it. I deal with the office with number 469-288-3309.

    STAR Transit - publictransport - Updated May 2026

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