I went to see Dr. Thai because my friends and my sleep app were "concerned" about my sleep…read moredisturbance. Turns out I have Obstructive Sleep Apnea (OSA). Dr. Thai and her staff, Camilla and Ashley, were able to diagnose my OSA by using a Home Sleeping Test (HST). The HST was very easy to use and a world of difference from previous in-clinic sleep studies I've done. The results of the HST were conclusive and my OSA is considered "severe". Dr. Thai and her nurse, Camilla, did a fantastic job explaining the diagnosis and the potential risks associated. They then competently and clearly laid out a number of solutions, the pros and cons of each, and the costs associated with each. In a very vulnerable time, I felt comfortable and safe, knowing Dr. Thai and her staff really had my best interests in mind. I can't recommend Dr. Thai and her office, DFW Sleep Solutions highly enough. I'm just beginning this journey, but feel hopeful about what the future of my sleep holds.

Dr. Saeed seems fine but at every appointment, she has run at least an hour late. She is…read moreapparently over-scheduled.

Good Afternoon, I…read morewas referred by Amanda and I tried calling too get an Update on the Process and this Rude Lady that Answered the phone was yelling and so Rude, I tried too get some understanding of what's going on , she Transferred me over too Another Rude Lady name Mary, then Mary said the Call is recorded, I stated go back and listen to see how rudeness, Mary screamed Have a Nice Day and Hung up. This is so so Unprofessional, Whoever in Charge, Please Handle this, thanks and Have a Great Day... - Blessings, Mrs. Kris

I canceled my father's appointment after an extremely rude and unprofessional interaction with the…read morereceptionist at Dr. Iyer's office. She spoke down to him and was completely disrespectful. When I called, I experienced the same behavior. I've since seen multiple reviews on Google mentioning this same issue, which makes it even more concerning that it hasn't been addressed. No matter how good a doctor may be, allowing staff to treat patients this way reflects poorly on the entire practice. There are plenty of other pulmonologists in the area who treat patients with respect, and that's where we'll be going instead.

I found Texas Sleep & TMJS on the web and highly recommend their business. Emily at the front desk…read moreis an awesome person, so caring and really explains before Dr Hui comes in each time what procedure is going to take place, awesome receptionist. Dr Hui helped my TMJ so much, explained every procedure and my follow up for my permanent guard I highly recommend this office.

Texas Sleep staff and doctors have saved my life! Seriously, I was diagnosed 10 years ago with…read moreSleep apnea, but struggled with the cpap. As a result I never saw a difference and could not find it worth the struggle. Finally it was obvious I had to get help. After calling several practices that make the mouth appliance, I found they did not take Medicare which I needed combined with my insurance to cover the cost. I finally found Texas Sleep would take my insurance and immediately see me. A temporary device was made for me to take home that day while I waited for the permanent one. After 2 days I had results and started feeling better! This has been an amazing process with Emily at the front desk helping me each step of the way and the doctors spending time explaining all very well. Please don't wait to get help for this serious health problem. Texas Sleep can help!

This was my 3rd televisit since the merger with Sleep Medicine Associates. I have had no difficulty…read morewith the televisits. I have had excellent service when j call with a question or concern from the insurance company regarding the medication. Definitely 5 star and highly recimmend.

******DON'T GO HERE ******…read more ******THIRD AND FINAL UPDATE****** After 48 days of waiting, i FINALLY have my dental appliance back and can say I am DONE with Star Sleep and Wellness! Throughout this whole frustrating experience there has never been any communication from here that wasn't initiated by me. No genuine concern or apologies from anyone regarding the failures of the staff from the start. Again I urge anyone to think twice before going here....unless you don't care that there is no thorough oral exam, just the sales pitch and then being in a group of strangers going through an "orientation". Everything about this business feels cold and impersonal. This has been a horrible experience and I will NEVER recommend this business to anyone. I am so glad to be done with Star Sleep and Wellness. ******SECOND UPDATE ****** One week later, February 9, and i have heard absolutely NOTHING from this place. I have no idea if my dental appliance was ever actually found and sent back to the lab for repairs. Of course there were empty promises to keep me advised on the status, I'm not surprised at all that Star Sleep & Wellness can't even manage this. Today I had an appointment with Dr. Suzanne Thai D.D. S. at DFW Sleep Solutions - such a DRASTIC difference in the 2 practices. Dr. Thai spent 1 hour talking with me about my concerns. Is there even a doctor at Star Sleep & Wellness? Who knows, I never saw one!!! Again, if you are serious about your health and sleep quality don't waste your time or your $1200.00 here at Star Sleep & Wellness!! I am so glad I have started the process over with a practice that cares about their patients and not just paying for the fancy top floor office at The Star. Go to DFW Sleep Solutions for truly caring and compassionate team who is ready to help you, not just take your money and abandon you! ****UPDATE TO MY REVIEW **** Tuesday, January 27, Grayson told me in email that he would be sending my oral appliance right away for expedited repair. On Friday, January 30, Grace informed me on the phone that no one knew where the device was yet. Today, February 2 I spoke with Grayson. The device still hasn't been sent to the lab. His excuse was the winter storm first - keep in mind that he told me on Tuesday what he was going to do and the ice storm didn't arrive until Friday night. The next excuse was that all personnel who could apparently do anything were gone to a seminar. This place is filled with excuses and horrible patient care. I advise you to run far and fast away from this business. ************************************ I am extremely disappointed in the level of care and follow-through I've received from Star Sleep and Wellness Frisco. My dental appliance broke four weeks ago, after I had only been using it for one month. I waited two days just to receive a call back, at which point I was told to send photos of the appliance. Based solely on those photos--without any in-person examination--Grace determined that the issue was broken hinges and ordered replacements. Once the hinges arrived, it was discovered that the actual problem was a compromised screw, meaning the entire appliance had to be sent back to the lab. This resulted in another two-week delay. After hearing nothing, I emailed Sam for an update. He told me he would follow up and get back to me. Another week passed with no communication. When I reached out again, I received a response from Grayson, the Wellness Director at the Frisco location, informing me that Sam no longer worked there and--more concerning--that no steps had been taken at all to move my case forward. I emailed Grayson two additional times with questions and requests for updates and received no response. Today, I called and spoke with Grace again--the same person who initially misdiagnosed the problem. She informed me that she does not even know where my appliance is, let alone when I might get it back. To make matters worse, just this week I was diagnosed with high blood pressure due to untreated sleep apnea and have now had to start medication. This delay in care has had real, measurable consequences for my health. At this point, I am requesting immediate accountability and resolution--specifically, clear communication on the current location and status of my appliance, a firm timeline for repair or replacement, and appropriate consideration for a refund or replacement at no additional cost due to the extended delays and lack of care coordination. Patients seeking treatment for sleep apnea should not be left without answers, support, or critical medical equipment.

Run away from this place! Scam. $8,000 for treatment, appliance and laser therapy. What treatment?…read more? Appliance works. Laser therapy is a joke and lasts for a month. Their main sales pitch is that they looked over my insurance and $5,000 for appliance is covered. Confirmed with them twice. But, not covered !! Pay us and wait for check from ins company. Boy was I duped. They will reschedule multiple times because the dentist decided to go out of town. This is a dentist office that decided they could work less and make more money by selling you an appliance. No other anti-snoring option available. Appliance or nothing. Front office is chaos and incompetent. The technicians that actually do the work are nice and well trained.

Initially, I was very excited to begin treatment here. I'd like to start by saying the issue is not…read morewith any of the medical staff or even the office staff- everyone is polite and I don't wish to slander employees that were just doing their best. In December, I was told the price would be a whopping $6256. I could not afford that in my wildest dreams. But- they told me that insurance would cover a large portion, especially after doing a sleep test (which apparently I didn't score high enough for insurance to care), bla bla bla. I spent the next few months trying over and over to figure out the insurance stuff. Phone calls, emails, claims filed and denied, scanning through my Explanation of benefits on both my medical and dental insurance. Mind you- I had been told both by my insurance provider back in December (UHC in case you're curious) and this place a large amount would be covered. Insurance originally said 90% coverage due to the nature of my treatment, but then went down to 70% since it was out of network. "OK, Fine" I thought. It make still take me forever to pay off that additional 70%, but OK. Well surprise, once the claim actually went through, they didn't offer any at all. It is now the end of April. I have had what seems like endless back and forth conversations with the billing department, my insurance, and the medical provider and I feel like I'm walking in circles. I am stressed out. Honestly- as a young adult taking care of such a big medical expense for the first time, I feel taken advantage of and mislead. Have I been swindled? I don't know. All I know is that I am desperately trying to take steps to get my money back and dispute the charge with care credit. If I can't get this solved, this mistake is going to take me years to pay off. As for the treatment- I believe they would have had more success with a different device, which they admitted in their last appointment with me. There's a lot of positive reviews and I don't doubt that the people that can afford a 6K expense are getting their moneys worth. I appreciate the medical staff and office staff trying to be helpful. Maybe it comes down to just being a young adult making a poor-informed decision because I was in pain and looking for relief.

I am a local cardiologist who refers my sleep medicine patients to Dr Jain and have been doing so…read morefor many years. He and his staff are wonderful. My patients have received excellent care and I've received nothing but glowing feedback from them. I can't recommend him highly enough. Chris Cianci, D.O.

What a nightmare ... this feels like a scam and after all that money i paid I got NO BENEFIT,…read more after many lies and many visits I feel they only care about charging me and my insurance .. the funny part is that I still didn't get to see this so called " doctor" they shove me with a PA or a nurse who keeps trying to sell sell sell sell and charge me load of money and say " sorry the doc on vacation" !!!! But I asked to see the doctor , they will say " sorry this is office policy " .... So why did you schedule me then ?!? What am I paying for ? They basically will charge you(or your insurance ) so they can hand you the sleep apnea device !! Ha? , try to sell you on many things without even examining you, charge you for the sleep apnea assessment which you take home for three days , then charge you AGAIN to read the results for the assessment you paid for .., how can this be legal ?? then try to sell you on more things .... BENEFIT = ZEROOOO my PCP referred me to this clinic because they are close to my residence and he wanted to check for sleep apnea, I should have read the review before I made the appointment, my mistake ... i am so frustrated and very disgusted with this establishment , every step of the way was a nightmare and made me feel worse, I do feel they scammed me in daylight and I can't do nothing about it . I would not recommend this place to anyone .., trust me

I greatly appreciate the amount of time and care that Lindsey gives me. I always come with a…read morelaundry list of questions, concerns, updates, etc. and she addresses each and every one of them with empathy and thoroughness. All the other staff that I interact with are great as well!

Lindsey Cunningham is great to visit if you have sleep or neurological issues. She is very…read moreprofessional and informative. The office staff is very friendly and prompt to assist you. I truly recommend this facility 100%.

4 Better Sleep are experts with sleep apnea. The have the trained staff and facilities to assess…read moreand treat this condition.

From the owner: Sleep disorders CPAP Equipment and Supplies…read moreNeurology

I have trouble sleeping. I have for years. I don't know why, which is why I ended up here…read more - After many visits to my doctor, and after trying many things, they referred me to a neurologist who ordered a sleep study be done. This is where I went to have it done. - I'd always wanted to have a sleep study done. I've seen them on TV and have always been curious about them. I even remember Alan Alda going through one on an episode of Scientific Amerian Frontiers. So I was really curious how it would work out. - You'd think with today's technology it would all be wireless, but it's just as complex, if not more so, then what you see on TV. - It's a great facility. You get your own bedroom with your own private bathroom. It's like a hotel but smaller and much cleaner. There's even a bathrobe on the hook behind the door! Pretty nice. - Anyhow, you show up at night for your sleep study. When I went, there were two people working for us; Solomon and Katie. Both were super friendly and helpful people. They assign you to your room and let you get settled in. Each room also has cable TV, as well as wifi access, so you'll still be able to update Facebook telling all those people that you're participating in a sleep study. - After awhile they'll come in, tell you to "put your jammies on", then they'll come back and wire you up. I was all tired before that happend, just chilling in my room. The wiring process is extensive, and it pretty much got me wired myself. They glue and stick sensors all over your body. Your scalp, your temples, forehead, even some on your legs. After you're wired up you get into bed, and they plug you in. They also put a heartbeat monitor on your finger. You can still watch TV or play Candy Crush. It's lights out at 11 PM though - they wake you at around 5:00 AM. - The bed is comfortable, the room is comfortable. There's a big fan on the side if you need some air or white noise. What's super-creepy is the big camera pointed right at your bed! They watch you all night long. Literally. To make sure you're ok. - Oh - the creepiest part - if you need anything, you just speak and they'll come get you! Like, if you need to use the restoom at 3 AM, you just say "Hey Katie" or whatever, and they'll be right in to unplug you. Weird, right? But nice. - So it's super creepy to have to sleep with people watching you and wires all over the place. The wires were a bit much, I thought. But overall the experience was as I anticipated - a restless nights sleep in a comfortable place. - They wake you in the morning around 5-5:30. You fill out a little paperwork and you're free to leave. You can use your bathroom to shower up if you want - it's really nice and there's shampoo and conditioner and everything. Not to mention that nice fluffy robe! Me, I took off. I was up early enough to make it home to get ready for work. - I thought it was pretty cool, and the people working here are super-nice and comforting. I didn't sleep well, but that's my fault. It's also the reason why I was here. You don't get your results right away or anything. You just go. - But if you need to go here for a sleep study, you'll like it! Good night!