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Star Medica

3.5 (17 reviews)
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3 years ago

Excelent servicio y excelente personal. Muy limpio. Muy buena impression. Lo recomiendo.

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15 days ago

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3 years ago

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2 years ago

they do not pick up their calls and when you need someone who speaks english no one will help you

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10 years ago

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Faro del Mayab

Faro del Mayab

3.0(2 reviews)
3.5 km

On May 5, 2025 upon discharge from Hospital Faro de Mayab in Merid, I was detained against my will…read moreby their billing department after disputing services. They Extorted money from me. Further, our American cc and debit card processing company disallowed payment to their bank acct due to it being on a banking international watch list according to the agency. Further, the billing staff and surgeon were openly hostile. They also refuse to give me records which were agreed to be part of the billing agreement - this significantly effected my real diagnosis of a life threatening problem they hid from me. Also, they hid cardiac results so that they could keep ordering expensive tests in gastro since they do not have the expertise to treat the real issue which is cardiac so they could keep waisting my time and money pursuing a bogus diagnosis. Being detained with force is very serious and horrifying - 4 billing guards surrounded me in my hospital bed wearing only underwear during a doctor exam demanding payment of the disputed bill. . The bilking staff laughed at me and refused to call a taxi after the surgeon left my abdomen wound he made open and pouring fluid out so my pants were soaking and the uber refused to let me in his care. The doctor told me to buy a hair clip and use that to pinch ofc the leak...True! Completely outrageous. I believe the billing staff, working like cartel, hate Americans. They were openly laughing. I paid them over 15,000 USD for some tests snd got defrauded, extorted, detained like a criminal with threat of force and treated like poo. Every American should know the truth. The hospital has been given months to make this right and did nothing but bullpoo. I believe that the Directors and admin staff absolutely hate Americans and are running coordinated fraud scams on patients. Attached please find photo of the puddle of my abdominal fluid that was left leaking out by their surgeon. This was on the entrance to the facility taken at 7:36 pm on May 5, 2025 upon discharge. The surgeon told me on the phone, without examining me, to buy a hair clip and use it to pinch his faulty stitch job - I am not kidding. That amount of fluid accumulated in under 5 minutes. It persisted for hours til i found strong tape to hold the hole closed for three days. The photo is time and date stamped in the file.

Certainly the best in Merida now. As a brand new facility everything is up to date. Lots of…read morebilingual staff. Hallways are very wide, light and airy, especially appreciated with social distancing. Easy free parking, very easy to get to just off the Periferico. Have now had excellent care several times including an inpatient session. Only negative: food is awful; possibly impacted by COVID restrictions. But at least having a guest meal brought up only costs about USD3.50.

Star Medica - hospitals - Updated May 2026

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