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    Ask the Community - Staples

    Review Highlights - Staples

    I had nothing but trouble with Office Depot whenever it came to fixing stuff or getting refunds and their ink recycle program is horrible compared to Staples.

    Mentioned in 2 reviews

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (25 reviews)

    When the battery on my Android phone refused to hold a charge, I figured it woul be a slam dunk to…read moreget a new battery. After visiting several other places, including the Verizon Store, where they told me it wasn't practical to replace my fading battery (they tried hard to upsell me to get a new phone), a kind person at Batteries+ (where they didn't have a battery to fit my phone) recommended this store. Easy in, easy out with a new battery. This will be my first stop from now on.

    Incompetent box swappers, not techs. Need a cracked screen replaced or a new battery, 75% chance…read morethey can handle it. Anything more than that, don't waste your money here. I dropped off two laptops, one with a cracked case and a broken charging port. The other was freezing up and crashing. I got the crashing laptop back in about three days. It lasted about an hour before it began bluescreening again. I took it back. Three weeks later, I get a call saying they still can't fix it, but they need more money to basically take a wild guess. I should have known something was up when they started quoting exorbitant rates, but a massive discount if I just signed up for their insurance program. These guys aren't there to fix your stuff, their primary job is to sell that useless insurance. I ended up paying nearly $200.00 to pick up two laptops in exactly the same condition I left them. They can do simple repairs, but most of their tech expertise is clever illusion.

    SpringsGeek - Front door to the business

    SpringsGeek

    (22 reviews)

    If you value your time and need help with your computer and network, DO NOT call Alex or…read moreSpringsGeek. Stay away!! We scheduled a 9 am home visit for IT work almost one week in advance. I agreed to his price, and he knew what help we needed. Alex was a no-show. I was worried and called a few times. No reply back. I waited for a couple of hours in case there was a good reason and because I had waited several days to get this work done. I even called later in the afternoon to give him a chance to let me know what happened. Several calls into him without the courtesy of a return call. That all happened six days ago, so no excuses at this point. Meanwhile, I lost valuable time. And need to schedule someone legit to come out and help. Someone late who does not offer an apology does not return a call, does not bother to clean up his mess, and wastes your time (and money) is not worthy of your business or consideration. Meanwhile, there are a couple of legit computer experts with professional approaches to helping others and earning their fees. Alex P. from SpringGeek is not one of those people. Call Compu10 or Techno Guy Computer. Anyone but Alex and SpringsGeek. Or even buy a new computer, because it is gotta be better than waiting for Alex to no-show! Stay away from this bush league operator.

    If you want a honest opinion, quick turnaround, and fair price, Alex is the one for you. I had him…read morebuild a PC for me and he's both a wizard and master of all things computer. Thank you so much!

    Staples - copyshops - Updated May 2026

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