I never thought I will ever have to write a review for Staples, but here it goes:
Staples is truly one of those stores that you can quickly pass by. For many of us, we do not do much business in a place like this. But, while cramming for a test, I realized I had to print about 60 pages worth of study materials and that is when Staples came to the rescue.
I came, I printed, I was satisfied.
The lady behind the counter, I do believe her name was Nikki (forgive me if it maybe wrong since I was drowning on school lessons that day)... Nikki completely amazed me at how helpful and was an absolute doll to us. I was freaking out, did not know what to do, but her very cheery and sympathetic ways toned down my high-strung moment of stress. She offered, with clear details, many different options as how I can deal with my problem. She then advised me of the 'binding' option Staples have for bigger number of print-outs like mine. She also offered us the Staples rewards program (although we told her it is not needed since we almost never swing by Staples anyway) and advised us that even if we do not need it in the future, it will help us save 10% of our current purchase.
She was patient, kind, and an honest-to-god good natured person that I felt bad for throwing a tantrum. Most of the time, I know that someone is just doing the whole "sarcasm behind overly-done-kindness" psychology shennanigans, but she was truly trying to help.
A simple day full of stress was alleviated due to one person's act of kindness. If every employer, heck, if every person can be like her,then no one will ever have to deal with stress.
From the bottom of my stressed-out-student heart: Thank you Nikki! I will definitely use Staples in the future for all my other school needs. read more
