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    Smart Tech Clinic

    Smart Tech Clinic

    3.7
    (3 reviews)

    Smart Tech Repairs took care of my crack screen in no time! I want to thank Chris for taking care…read moreof my device and now I can continue my business!

    I came to this place because my phone was cracked. He sold me when he offered a 3 month warranty…read more To my understanding the warranty covers you in the case the screen black outs. Any physical damages would have to be paid for. Which is reasonable I agree and he fixed my phone. I have a 17 Pro Max the orange one. After he fixed it he told me my "stand by" function will no longer work which I thought was fishy considering I'm paying $200. I bought a new screen privacy screen protector and when placed on my new screen lines appeared as if the screen was rejecting the screen protector. Now these are problems that I noticed immediately they're small and not the end of the world but it's worth mentioning since people are paying. Now back to that 3 month warranty in the case the screen blacks out. I had a gathering with my family so to stay engaged I sit my phone the table. Something I do all the time never been a problem. I wake up the next morning to retrieve it and it won't turn on. My phone will ring , you can feel the vibrations my phone is not broken my screen just blacked out Something That Was Supposed To Be Covered In The Warranty . I call him and he tell me he can not replace my phone if it was damaged by water. The way he can tell or not if it has water damaged is by a strip inside the phone if it's x-color it dry if it's y-color it's been water damaged at some point. I tell him my phone has been wet before I came to him and I'm positive my phone just blacked out. He tells me he would not have sold me the warranty had he known I had previous water damage because it makes the screen more prone to blacking out. WHICH IS TOTALLY UNDERSTANDABLE. But my problem today is I was not notified of this disclosure until after I've already paid and my screen is already blacked out. This business represented horrible communication and integrity the price is extreme and the product is mediocre. If I pay $200 for a service I expect all the functions of the phone to be there after the service. And if your selling point is your warranty you should be communicating your terms.

    The UPS Store

    The UPS Store

    3.7
    (6 reviews)

    How Kim Saved The Day: (or, at least my presentation!)…read more I travel a lot doing presentations for hospitals, health systems, insurance companies, employers, etc. On a recent trip to Carrollton GA, I dutifully carried my laptop backpack into the [chicken sandwich restaurant], as our company gets very nervous about losing things, and we're not to leave our laptops in the car. Well, I didn't. I left it in [chicken sandwich restaurant], only realizing it was missing when I arrived at rental car return at ATL. I called the (wrong) [CSR], and was assured they didn't have it. I called corporate IT Help, and (sheepishly) told them what happened. A couple of hours later, I had a epiphany and called the CORRECT restaurant. YES! We have it! I called IT Help, "I have good news and bad news...". I flew home to Dallas. The next day, I had another epiphany and called UPS in Carrollton, and was helped (understatement) by the amazing and charming Kim, who said, essentially, "sure, honey, we can actually pick that up for you. I think my husband has to go right by there. Is it the one by the movie theater?" (I grew up in the South, so I'm used to folks talking this way.) "I'll get it and have it in 2-day air." Monday - ok, I can hang with work stuff using my phone. Tuesday - I can do a couple of calls using my personal Macbook. Wednesday it'll hit the fan cuz I have a major Teams presentation for a hospital, and need my laptop. Sure enough, laptop arrives Tuesday evening, and of course, Corp IT has locked it. Several phone calls and emails later, they get it UN-locked, literally minutes before my talk with the hospital group. Had Kim not been on the ball, and a gracious southern lady as well, I would have been wiping copious amounts of egg off my face for some time, and would have probably faced more serious internal issues. Thanks to her, I was able to avoid much in the way of administrative challenges, and was able to keep on keeping on. So, the heartiest of thanks to Kim and UPS of Carrollton, I cannot recommend them highly enough. Truly they went the extra mile for me. The area looks like my native East Texas, and I feel I was treated like family. Thanks, Kim!

    Turned away after waiting in a long line needing a notary…read more Blonde with glasses was brash and didn't even see the docs that I had before turning me away. Ridiculous and racist.

    Staples - copyshops - Updated July 2026

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