This place is awful! Not helpful at all. The service here is the worse I e experienced. I will plan on taking my business to Office Depot. Both personally and corporately! The prices are usually higher as well not good on value, service and especially customer service. read more

Always seem short-staffed at this location. Many customers doing returns or mailing, as well as copying et al, makes for long lines in that department. Def shorter lines on the weekend. Folks that work in that area have a decent level of expertise, but are clearly overworked; they deserve a raise! read more

Drew was fantastic in the print department. He took time to understand exactly what I needed for a very large, multi-piece print job. He even recommended ways to save money and get points back. read more

After driving over 30 minutes to get here, They close at 6 and I arrived at 535pm. I got in line at the laminator area, where an employee was helping a guy find a box. He acknowledged me and said he'd be with me in a minute, and went back to helping the other customer. This took a while because that customer didn't know what they needed, and the employee kept telling me "I'll be with you in a minute". Finally at 5:58, he finishes up and asks what I need. Asked him to laminate two folders, but instead he looked at the clock and said "Laminator takes a minute to warm up, come back tomorrow" and turned off the lights. Why bother advertising that your hours are until 6pm, if you aren't gonna help customers out that come in prior to this time? Take your business to a local printer, instead of these people who have zero guest service read more

I never thought I will ever have to write a review for Staples, but here it goes: Staples is truly one of those stores that you can quickly pass by. For many of us, we do not do much business in a place like this. But, while cramming for a test, I realized I had to print about 60 pages worth of study materials and that is when Staples came to the rescue. I came, I printed, I was satisfied. The lady behind the counter, I do believe her name was Nikki (forgive me if it maybe wrong since I was drowning on school lessons that day)... Nikki completely amazed me at how helpful and was an absolute doll to us. I was freaking out, did not know what to do, but her very cheery and sympathetic ways toned down my high-strung moment of stress. She offered, with clear details, many different options as how I can deal with my problem. She then advised me of the 'binding' option Staples have for bigger number of print-outs like mine. She also offered us the Staples rewards program (although we told her it is not needed since we almost never swing by Staples anyway) and advised us that even if we do not need it in the future, it will help us save 10% of our current purchase. She was patient, kind, and an honest-to-god good natured person that I felt bad for throwing a tantrum. Most of the time, I know that someone is just doing the whole "sarcasm behind overly-done-kindness" psychology shennanigans, but she was truly trying to help. A simple day full of stress was alleviated due to one person's act of kindness. If every employer, heck, if every person can be like her,then no one will ever have to deal with stress. From the bottom of my stressed-out-student heart: Thank you Nikki! I will definitely use Staples in the future for all my other school needs. read more

the customer service at Staples is horrible. Never thought it would be worse than Walmart but they have manages to out do themselves. Went in looking for the NeatFile, saw that it was 50.00 more than Sams Club. I asked a sales rep what the difference was between theirs and Sams club wanting to know why their was a price difference. He immediately jumped down my throat they dont price match wholesale stores. I will do my best to never shop at this store. If I ran my business like they did I would be out of work! read more

My old computer bit the dust. "Geek" guy very friendly & knowledgeable. Didn't try to sell me the most expensive computer either. Now if I could only figure out the new windows 8 I'd be alright. read more