I have had more than one bad experience with this place. I knew better but this is the only…read morein-network location located in Paris. We started the morning by telling me since I wasn't standing in the doorway when they unlocked them, I couldn't be a walk-in client after calling me on Friday and saying walk-ins were Monday through Thursday 8-11. Well, they were good enough to let me waste 50 minutes of my time before taking me to the back and telling me, on top of the money they were going to charge my insurance and the copay, there would be an additional $60 contact fitting fee. Who the heck is wearing contacts all the time, never needs to put on some frames and take a break? I have never had any other eyecare professional give me any static about writing a prescription for frames when they do a contact exam in 40-some-odd years. When asked about their ridiculous fee I was told that it was just store policy. I kindly asked for my glasses back and left. I'd rather deal with the insurance people on an out-of-network claim

We moved to the area last year and needed new everything. I was so very happy with Paris Optical…read moreand Dr. C Wicks. Ultra professional and very talented. He diagnosed our boys condition spot on, based on our son's exam I made one for myself. Couldn't be happier, prescription was spot on, did I mention the service is outstanding?

Dr. Dan Brown was short and snippy, I would not recommend taking children to him. He would ask my…read moredaughter(9) a question and as she would answer him he said "YES OR NO!" and "SIMPLE ANSWERS ARE BEST!" Can you see this? "ITS A YES OR NO QUESTION YES OR NO!" Very snippy like. I just would not recommend taking children to him.

My insurance company changed the providers that it would pay for my annual vision exam so I had to…read morenot go see Dr. Brown after many years. When I went to see this new eye Dr. He changed my prescription even though I wasn't having problems. I asked him not to decrease my contacts but the new Dr did. After a couple of days with the new contacts I called that Dr. He would not change them back even though I was still having nausea and dizziness, unless I came in for a visit again. I was livid. I called Dr. BROWN office and got in. He did his exam, put me back in my old contact prescription order and DIDN'T CHARGE ME as he knew I would have to pay cash because that other had already charged my insurance company and my insurance wouldn't of covered much of visit dealing him out of network. What a awesome person to do that!! Highly recommend! He listens to his patients! Go see Dr Brown!

Called today to schedule an appointment for new glasses. Was told I couldn't have service scheduled…read morefrom them. Asking why, I was advised I had made a comment regarding sueing their office. This is a blaint lie, since this never happened. Do not recommend this business for any service.

I have been using this place for years and I love it. I use Dr. Brown and he is great. He people…read moreat the eye glass area are very helpful and always take good care of me. I have no complaints at all.