Called today to schedule an appointment for new glasses. Was told I couldn't have service scheduled…read morefrom them. Asking why, I was advised I had made a comment regarding sueing their office. This is a blaint lie, since this never happened. Do not recommend this business for any service.

I have been using this place for years and I love it. I use Dr. Brown and he is great. He people…read moreat the eye glass area are very helpful and always take good care of me. I have no complaints at all.

Dr. Dan Brown was short and snippy, I would not recommend taking children to him. He would ask my…read moredaughter(9) a question and as she would answer him he said "YES OR NO!" and "SIMPLE ANSWERS ARE BEST!" Can you see this? "ITS A YES OR NO QUESTION YES OR NO!" Very snippy like. I just would not recommend taking children to him.

My insurance company changed the providers that it would pay for my annual vision exam so I had to…read morenot go see Dr. Brown after many years. When I went to see this new eye Dr. He changed my prescription even though I wasn't having problems. I asked him not to decrease my contacts but the new Dr did. After a couple of days with the new contacts I called that Dr. He would not change them back even though I was still having nausea and dizziness, unless I came in for a visit again. I was livid. I called Dr. BROWN office and got in. He did his exam, put me back in my old contact prescription order and DIDN'T CHARGE ME as he knew I would have to pay cash because that other had already charged my insurance company and my insurance wouldn't of covered much of visit dealing him out of network. What a awesome person to do that!! Highly recommend! He listens to his patients! Go see Dr Brown!

3-2-2026. Walked in with a prescription and stated to the girl that I needed to get new glasses…read more Told her I would need Progressive lenses that transition. She ask another girl "off the top of your head, can you tell me how much progressive, transition lenses would be ?" The girl replied, "about 900." I told her that was twice the price Stanton quoted 3 weeks ago and that price included frames. She said "their prices change everyday. I thanked her for her time and left. 30 minutes later I purchased a new pair of rimless, progressive lenses with the wider field of vision (the best lenses) with the transition addition that includes a 1 year "no questions asked warranty" Total cost: $487.00. I Will Not Ever Give My Business or Recommend Stanton Optical.

My wife took our daughters there to have eye exams and they couldn't get the eye exam for whatever…read morereason because everything is virtual and there's not an actual doctor on site. They still charge us for the visit and said sorry we did our part. I disagree and we shouldn't be charged for something that THEY couldn't get done which was the whole point of the visit. We won't be back.

Had a great experience here! I was in need of a new optometrist and stumbled across Dr. Nguyen…read moreduring my research. The team was super friendly and helpful. They're also very punctual. I was running 4 mins behind due to traffic and they went ahead and brought in the appointment behind me since they were already there and waiting. Not ideal for me of course but great if the shoe had been on the other foot. It's a pretty cozy space so I waited for the appointment to wrap up by admiring the small town views and a few new pair of glasses. Dr. Nguyen was a pleasure. She was knowledgeable and made sure that I had just as much of an understanding of what was going on with my eyes. I didn't feel rushed at all going through my exam and she gave me thoughtful suggestions on my next steps to ensure that my eye health was being prioritized. I also appreciated that Dr. Nguyen sanitized the equipment before having me use each machine. At the front desk for check out, the woman who helped me there was also really patient as I scrambled to find my HSA card to pay. It started pouring down raining and she was even kind enough to walk me through the back door to my car so I wouldn't get as wet. I will be ordering my new contacts from here soon and was told the turnaround time is really quick. I look forward to receiving them and I am excited to have a new eye doctor.

The best eye doctor around. Staff and prices are great. We take our 90 year old mother.read more

Dr. Anders is a great optomitrist. He takes his time to make sure he's got your prescription just…read moreright, is knowledgeable about options, and his staff are all so friendly.

Best in Eye Exam and customer service, doesn't rush and you will feel at ease that you will get the…read moreexact precise prescription glasses. Ladies are wonderful also! Worked with Diane and Tina They were busy with repeat business and I think that says a lot!!!! Courteous and you will also get their Honest Opinion on the frames you pick out!!!! Will not go anywhere else! Can't believe I had not gone before now‼‼‼

After waking up with excruciating eye pain, I immediately called my ophthalmologist, where I have…read morebeen a patient for many years. They would not see me until very late in the day. No early emergencies would be accommodated, and were frankly very abrupt on the phone. I knew that eyes are serious business, and I could not wait. I called First Eye Care, as they had seen me once before, under similar circumstances, and they told me to come in immediately. The reception staff was so nice and I was promptly seen by Dr.Kumar. She was so kind and shared extensive information about my condition, a severe corneal abrasion, and provided excellent care. She confirmed that I should not have put off seeing someone as soon as possible. Needless to say, I gave my original eye care provider a second chance to step up, and now I definitely won't be going back. First eye care Downtown has my business going forward. I highly recommend them!"

Dr. Weikam is a great professional! Very thorough, goes all the way to help a patient achieve…read moretheir own visual goals! Whether in downtown or their Irving office!. I've been his patient for about 20 years... He is a pro in every way, shape and form....all the time!

Poor customer service at front desk. Would not recommend. Was told my contact lense would arrive…read morenext week and the sample they give me should last till then but was only arrived two weeks later. Ask if I can get more samples meanwhile and was denied with condescending tone.

I've been wearing contact lenses, glasses since I've been 11 I am now 30. I left today paying for a…read more"premium contact lense fitting" out of pocket cost me $90 rather than my usual $40 STANDARD contact lense fitting. I do not wear gas permeable contact lenses I do not wear kerataconus lenses I do not have a high prescription (always been in the -1.25-1.75 range) I do not wear multifocal or bifocal lenses or Toric lenses I'm your straight standard single vision contact lens wearer. Although today I was told my contact lens fitting would be $90 due to the "complexity" lol of my prescription (OD BEING -1.00 OS -1.25) and me being a new patient I have never had to pay this in my life I've always gone to see new optometrist in the past and me being a new patient was never an issue or to cause me to have to pay more. Nothing has changed as far as my RX goes I know she doesn't know that but I'm in the same disposable contact lenses I've been in for years. I was really taken aback at the checkout process the young man was helpful and did go ask the doctor as to why I fell under a "level two" versus a level one and came back with me being a new patient and the complexity of the visit blah blah blah. It's quite unfortunate I had every intention of using my benefits to purchase my contact lenses for a one year supply at this office although due to them not being upfront with the range of cost before hand explaining my benefits and how me being a new patient that I would fall under a whole other category rather than the surprise at check out I decided not to purchase anything from this office. Learned from this situation that every office def has their own policies in place . Although should that be the case that being "new" would put you into the category of a "premium" fitting then all benefits and office policies should be reviewed beforehand with patients I worked at CARGO EYECARE LAS COLINAS as a certified Paraoptometric assistant for almost 4 years and I am very well versed in understanding benefits etc and working at that office we always went over expectations of cost with patients beforehand that's what you call GOOD CUSTOMER SERVICE. That's why I didn't question anything because I knew and understood my benefits prior to the visit guess I was wrong. So just an FYI to potential patients be sure to know what you may have to pay for a contact lense fitting. I even called Eyemed my insurance carrier and explained the situation they stated they've never heard anything like that and weren't much help visit was done and paid I was just calling them to see how or why I fell into a premium fitting There's a big difference between $40 and $90..... Provide your patients with proper expectations beforehand Dr. Ta this is definitely something that should be implemented at the front end since this is how business is conducted here that way there aren't dissatisfied patients and surprises at checkout. ***