Casey wasted my time - whole day ruined Windshield for Semi…read moretruck was ageed, than he asked extra $200 for same day service than Deposit Canceled. Don't waste your time

The scheduling, service and customer service was great. I was able to get in the day after I…read morecalled and it only took 30 min to replace my windshield. When I called, the owner said it would be $395 + tax and that I would have to pay a $100 deposit when confirming the appointment. What he didn't say was that I would have to pay 3% charge for my credit card. There was no other option available when prompted to confirm on my phone. I'm not saying this place was bad, but if you are shopping around for prices, this is a more expensive option.

Everything went well.! I went to the safelite on Frankstown…read morerd Penn hills . They were awesome start to finish. Every time that they touched my vehicle I was sent a text, every phase. Oh my goodness the lady took care of Me (I'm so sorry i forgot your name) She was so very nice to me. Customer service skills are off the chart. I was so pleased, very impressed with her. She made me special . Your entire team I Felt were great, but that lady that I can't remember her name was very special.

They claim to repair cracks up to 6 inches. Mine was a simple crack 3 inches long and the tech said…read morehe couldn't repair it. This is a bait-and-switch organization for sure. All they want is to upsell you to a new windshield to bill your insurance for more.

They were quick, curteous, and got the job done right! The employees were very friendly and…read moreanswered any questions I had.

They installed my windshield. It seems to be holding up. No issues so far…read more However, I would not select this shop again. I scheduled an appointment for them to come to my house to replace my windshield. The day of the appointment the tech called and said it was too cold outside to replace my windshield. Therefore I would have to bring it to their shop. Why didn't they consider weather when they scheduled my original appointment? It's winter time. It's been cold outside, 20 degrees for the last 3 months. I agreed to reschedule. I set up an 8 am appointment. When I arrived for my 8 am appointment, the shop was closed. No staff was there. Other customers were waiting in the parking lot. The whole staff showed up 45 mins late. It is sketchy that the whole staff showed up all at the same time, literally at 8:45 I understand delays with snow but I have higher expectations. Contacting customers the day before or the morning of, informing them of the delay would be professional. The manager was not very apologetic and didn't t take my time seriously. More professionalism is expected and required. The waiting area also needs a cleaning. The lack of cleanliness and professionalism are a reflection of management.

Thank you for always taking such good care of my car. You're service is always fast and the staff…read moreand owner are extremely friendly.

A rock hit my windshield when I was driving, causing a crack. I was reading some online reviews and…read morecame across this company. They have a coupon that saves you $50 off your car insurance's deductible! I loved that I saved money, AND I supported a local Pittsburgh company. The installer came to my place of work and installed the new windshield in less than an hour. AND he was able to remove my inspection stickers from the old windshield, and adhere them to the new windshield. This is a great company, and I highly recommend them.

The were quick, on time, and so friendly. Would DEFINITELY recommend!!! They really came through!…read moreI've had so many bad experiences with business, this is the only windshield company I'll go through in town!

Stay far away. I dropped off my Volvo at the end of May to fix a dent and my front passenger…read moreheadlight. When I got it back in mid July, my windshield was cracked, my back left brake light/turn signal was out, my oil and coolant are leaking, and the knob to open my hood was snapped off. They are claiming all these things were there before, but I have evidence otherwise. Dishonest and shameful. Run for the hills!!!!!

It's taken a long time to get my vehicle serviced. The communication with Gerber and the warranty…read morecompany that they are contracted through hasn't been great. This review was a lot more harsh a month ago, but I am realizing that this is t all on Gerber. They seem overwhelmingly busy and Carvana and Silverrock don't have it together at all. Hoping this gets finalized soon.

Fast and friendly! But remember to ask them to transfer your sticker. My guy forgot to!read more

From the owner: Auto Glass Repair Since 1972…read more Pro Tech Auto Glass has certified technicians serving the tri-state area. A simple call to the office and our customer service reps will verify insurance coverage and set up an appointment for you. We provide free mobile service to anywhere your vehicle may be located. You'll get the full-mobile, on-the-spot service you need when you call the windshield experts at ProTech Auto Glass. Let us handle your autoglass needs with ease. All of our safety glass complies with the applicable specifications of the American Standard Safety Code for Motor Vehicles. Read more about our warranties. With offices all over PA, WV, OH, and NY we can service you almost anywhere.

I've gone to Johnnys a few times for various glass related items: Windshield replacement,…read morereplacement mirror. Service and prices are pretty good.

Before you book an appointment here, ask yourself one question: is saving $50 worth spending 10…read morehours of your life and finding human blood in your car? That's exactly what happened to me. I had my 2025 Tesla Model 3 tinted here on February 25th. The appointment was scheduled for 1pm, with a 3pm pickup. We arrived early at 12:30. Toby, the owner, informed us he needed to drop his kid off at an appointment and would be back shortly. He returned at 2:40pm. That's over two hours late to work on a car he promised would be done by 3. He then finished the full tint job in just under an hour. If that sounds fast, it should. When he handed the car back, he mentioned casually that he'd nicked his finger during the job. It was bleeding. I didn't think much of it at the time. Then I got in the car. Blood on the front windshield tint. Blood on the rear windshield tint. Blood spots on my headliner. Let that sink in. A grown man bled into my car and handed me my car like nothing happened. The blood was the most alarming part, but it wasn't the only problem. The film had visible wrinkles and misalignment that we noticed before we even left the lot. When we pointed it out, Toby brushed it off. "It'll go away on its own," he said. Getting a refund required a full day of back-and-forth. When we returned the next day, there was no apology. Instead, the person at the front desk actually pushed back. Her exact words: "Toby has been doing this for 30 years, and he has never done a refund. If you think about it, this is a good thing for you." Read that again. They put blood in my car, and I was supposed to feel grateful. We eventually got the refund and asked them to remove the film. When we brought the car back, Toby wasn't there. One person handled a removal job that needed two. The film came off, but so did five of my rear defroster lines. Destroyed. That's a repair that costs more than the tint job itself. So let me do the final math. I didn't save $50. I spent $60 in Ubers driving back and forth. I lost five defroster lines. And I still have blood stains on my headliner that I can't get out. Whatever he quoted you, it's not worth it. If you're still browsing reviews trying to decide whether to book here, let my experience be the last one you need to read.

Scheduled an appointment for 1/31/25. 2025 black Ram just wanted a brow on the windshield and front…read moretwo windows tinted. I arrived promptly at 915a. The lady at the front desk continued to chat and look at photos for 5+ minutes before she acknowledged I was there. I contemplated leaving at that moment but did not. The truck was done before 10a. It was a super rush job and not done well. We waited a month hoping the smearing and bubbles would dissipate. They did not so my husband reached out to the shop. He was told to stop in because a redo is only covered "ONCE". He arrived and that was repeated again as if it wasnt understood the first time. It was confirmed to be a crappy job. Appointment was set for removal and redo. We even left it longer hoping it would be done correctly. I (his wife) picked it up once the truck was done. I took it to my husband's job and dropped it off. He said it was worse than the first one. Extreme dust, bubbling, UNEVEN BROW, and chipping on parts of the tint. Yes this is on the Fresh REDO. He was highly disappointment and again the job was rushed. Not sure if the carelessness was due to NON important customers. This place legitimately did not have good customer service from the front desk women until it was time to pay. Nor did they take pride in doing a good job. Rainy day but the window has ridiculous bubbling and circular stains. Will add more photos when it's dry out. I am tired of paying for mediocre service

I was very pleased in my interactions with the crew at Advanced Auto Glass. The receptionist worked…read morewith me to schedule my windshield repair after i forgot about the first appointment i made with them . The technician kept me updated on what time he would be arriving at my job to do the repairs. He was very polite, professional,and quick. By his lonesome, he finished in around 30 minutes. They have some of the cheapest windshield replacement prices in Pittsburgh. I will recommend to anyone who needs that.

I have stopped here twice in the past month to make an appointment to have my window glass…read morereplaced. The girl behind the counter could not make the appointment but took my name on both occasions as well as gave me an estimate on what it was going to cost. The Tech was going to call me to set up the time to do the job. But there is never a call back. Its been three weeks now. I guess they do not want my money. Very bad business. I won't be back.