This guy sold me a $350.00 item which was defective the day he installed it. When I told him about it, he gave me some off-handed, useless advice on how to fix it myself. A couple days later I called to say that it hadn't worked, and he never answered my message. A couple months later, I went back to the shop in person and was told that I should have said something earlier and there was nothing they could do. Do not give Stan's Glass your money!!
**UPDATE, Jan. 29, 2007**: Ok, so I wrote the original review on Dec. 12, 2006, with one star. Since then, I went back to the store in person (two more times), and finally got someone to come out to fix the item. It was not an elegant fix, but the item now works.
Interestingly enough, I got a call from the owner today asking me to print a retraction of this review, since the problem has been solved.
He didn't challenge what I wrote, so obviously he recognized the situation. At first I deleted the original review, but I'm reposting it with the revision.
So my revised review is: Stan's Glass can probably solve any glass problem you might have. They don't take credit cards, so you don't have any leverage if something goes wrong - you're on your own, and you'd better be persistent. If you are, they will make good. The original transaction went smoothly and in a timely manner, and if the item had not been defective, I would have been quite satisfied. read more