The remediation crew did a great job drying everything out and removing the damage floor and wall…read more I was impressed with them so I used their service to put my house back together. Big mistake! The guy they contracted messed up the drywall and the flooring. The drywall was cut incorrectly in two spots and there are gaps in my electrical outlets. They did not level my sub floor out on a floating wood floor and didn't add and transition strips so now my floor is coming out of place and cracking. They told me my house wasn't level and told me to jack my house up. I contacted a licensed contractor and he told me not to jack my house up it would crack my drywall and that you have to level the sub floor before you install the vinyl tile. I am left with a less than mediocre floor 7 months from when they finished. I highly recommend you don not use them to put your house together.

I will not recommend Serv Pro of Gaylord to any family or friends. I unfortunately had water damage…read moreon 06/25/24. Serv Pro did come out the following day, stood in one spot and looked around and did absolutely nothing. They dragged their feet, finally on 08/19 did they have someone come out and take down our affected ceilings. Once that was completed, they said it would be another two weeks to remove flooring and set up fans. This should have been scheduled earlier so they could have came right in after the ceiling was done. Two MONTHS after the initial water damage we will set up fans???? Needless to say I have told them I no longer need their services. Terrible service!

I originally had some concerns when I got my bill, but the owner reached out to me and gave me a…read moremuch better understanding of what was accomplished. When the incident occurred, they were very timely and professional. It's nice to have businesses in Petoskey and this area that are owned by people who really do care about their customers.

Travis - please call me asap today. There is an urgent matter in need of your attention…read more Thank you, Eric

I hadn't been in my unattached studio in months due to snow piled up in front over the winter…read more Imagine my horror to find dark mold at the top of one wall where it met the ceiling! Called many mold mitigation companies, but only one responded. Thankfully it was the right company. Sean sent his mold inspector Jacob out to assess, who discovered a few holes in the roof where it met that wall. He found water behind the drywall. Turned out that the entire wall and part of the roof needed to be replaced. That team worked quickly and efficiently. Another team came out and replaced the drywall. Wow! Finally, another team removed all of my many frames, canvases, paints, easels, old paintings, etc. to a storage trailer, painted the entire studio, and when dry, carefully returned all of the stuff and took with them the plastic covers and debris. I am truly grateful to have had this company come when others wouldn't, and then to have them do such a spectacular job. Amazing! Would highly recommend Service Master by Fuson to anyone and everyone. Like Share

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

They were very helpful very kind. Have two small dogs worked around them. We're willing to have my…read morehusband help move TVs and furniture that they weren't supposed to move. Listen to us very helpful. Very happy with their service.

Prompt and courteous. Disclosed potential limitations of removing red wine stain. Successful…read moreresult. Very free w info on rug and carpet care, even considerations when buying rugs. I decided to use their cleaning at the shop, as that is more efficacious.

I would give a zero star if i could. The worst experience i have ever had with a company. They were…read morenegligent and misleading and allowed our cottage on long lake to be continuosly damaged for 3 years becasue they could not repair our damaged roof (from a tree), as they promised they could. The most they tried was a flimsy blue tarp as a temporary fix, but this never worked and they called it a temprorary roof repair, which it was NOT. Jon Randle never was honest with us and they could not do what they were contracted to do, and we eventually after state farm telling us to stop usong Paul Davis, even though statre farm were the ones who hired them to help us initially!!!. eventually we had to find people and fix the roof ourselves. Their promises were never kept and they ignored us for months and years, and could not help us even though they kept promising to do so! Terrible service, terrible costs and we were without our beloved cottage for over 5 years primarily becasue of the horrible work and negligent service from Jon Randle and Paul Davis in traverse city. NO ONE should ever use this comany again. I will never forgive them and never should they be allowed to handle anyones homes again.

I had a flood in my crawl space of my home and Paul Davis came out and inspected the damage and…read more said they would be out the next day. They called the next day and said they would be out later then they told me . They did not show up at all that day nor did they call and say why they did not come. They called the following day and I advised them I hired someone else. Paul Davis sent my adjuster a bill for over $130.00 for coming out and taking pictures of the damage. I should have sent them a bill for my time waiting around for them to show up. They gave no apology for not showing up or explanation why they didn't show up. Very poor business practice.