1. Stanley Steemer

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Gaylord, MI

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Stanley Steemer

4.8 (5 reviews)
Open • Open 24 hours

Services - Stanley Steemer

Carpet cleaning

Damage restoration

Air duct cleaning

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3 years ago

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9 years ago

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Darryl F.

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9 years ago

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Darryl F.

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9 years ago

On time, thorough, reasonable prices, and friendly staff. Would use them again.

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9 years ago

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ServiceMaster Restore Home & Office - We are there when you call us ...

ServiceMaster Restore Home & Office

(6 reviews)

Dunno about that "Honor God" thing in the company statement. That's rather spooky - it might have…read moreturned me off had I seen it before calling. I had a major window cleaning challenge. Basement, main and second floor. They arrived on time, worked hard and fast. They were professional, friendly, and the job was priced right. I'll be back.

I called to have a technician meet us at our cabin in Lincoln, MI between 1 and 2 pm for an…read moreestimate and he was a no-show. Randy was supposed to call us back soon after we left two separate messages with the receptionist at 2:15 pm and 4:00 pm. He never called us back so we left Lincoln to return to our hotel in Alpena where we have to stay while the cabin is under construction from a roof leak. We were very disgusted that we had to waste and entire afternoon waiting for him to call or show up. Then, 24 hours later Randy decided to call and ask if we still needed his services. As I see from previous reviews, which are not recent I might add, this company does not live up to it's claims to respond rapidly to a disaster. Here is my take on this whole situation: there is something called customer service that today is completely ignored and totally unacceptable. I can forgive an emergency if there is a reason for not showing up, but someone should have called us back to let us know they were not coming at all. My generation was raised to honor people's time and do what you say you are going to do. I refuse to subject myself to this type of work ethic anymore and will look elsewhere.

Stanley Steemer - carpet_cleaning - Updated October 2026

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