We recently bought a new home and called Technology Interiors to mount the TV's that we purchased…read morefrom their company. There were five TV's in total and they sent three people who were at our house from 9:30-1:45, with an hour break (so, under 4 hours). They did the job. Communication was nonexistent prior to leaving, aside from telling me that they needed to adjust the invoice, and when I asked if they had my email and phone number, the attitude started (eye roll and sigh, while flipping the papers to me and telling me that he "didn't have a pen, so he didn't know what to tell me." Additionally, when I asked about the theater system, he told me there was nothing they could do and I would have to figure it out myself. Not impressive. Then the bill for $2500 was sent to my email, which seemed a bit high. After writing a nice email simply asking why the cost was so high, this was the response (see below). Apparently, they are in a league of their own...but only in pricing, and not in courtesy or communication. I want to note that we purchased all but one TV from them and have had numerous appointments in between for help and they were always glad to attend to them (again, not the most personable people, but that I can live with). All of this I could stomach, and the recent bill I could live with, but the email below is the most arrogant, rude, condescending communication I have read in a long time. So no, Nate and Co. -- you aren't "trunk slammers" or other "lowly companies". My father was a "trunk slammer" and he had a Master's Degree, but loved working with his hands and was the most detail oriented, courteous person I've ever met. Then I will also remind you that you wrote this email to a Marine who is 100% disabled and REALLY knows what it is like to "slam trunks". I would only recommend this company to people who don't care about their finances -- not the "little people" who, despite their income level or status, pay attention to detailed billing. Oh, and Nate, I have duel Master's Degree, have run several successful businesses, and I still remember how to speak to my customers. They pay my bills and I actually appreciate their business. I am clearly not you.

I had Nathan come out to a new home that I purchased to give me an estimate on a home theater and…read moreentertainment system in my basement. After the in home consultation, I never heard from anyone ever again. I emailed them, called them, and could never get ahold of anyone that could provide an estimate or help at all. I would recommend using someone else.

The company who had our alarms and camera system was bought out by . I never signed a contract…read more guys. It was on a month-to-month basis. We sold the building and they claimed I signed a contract that I had to give them 30 days notice plus they would charge an additional 30 days after that billing cycle. When we canceled the contract, we were only one week into the billing cycle and they for that month plus an additional month. Pretty practices. Glad I'll never have to deal with them again.

We are about a month into our service. Shalena was amazing to work with. She responded quickly and…read moreanswered all of my questions. I even had an issue with some of the contract language that the owner addressed personally. Dustin did a great job with the installation. Overall, our service has been great and their pricing was great compared to competitors.

Highly recommend for all home security needs. Extremely professional, latest technology, and able…read moreto meet our needs in a timely matter. We have been using them for several years. Customer service also 10/10.

Zip Code 46062. These folks were inadvertently contacted for a small camera porch inquiry, but our…read more'communication wires' got crossed. Due to similar names and back and forth phone calls, I had mistaken them for another company. A well dressed, professional Dave Rogers arrived during actual contracted company was in the middle of installing. Dave was gracious and seemed to understand the 'mixup'. My reason for the rating is that their quote was competitive over the phone. Very professional. As in the actual contracted company, they were interested in helping install a pre purchased outdoor security camera when others weren't.

Terrible company. Will continue charging you after you cancel service. Impossible to get anyone on…read morethe phone. They make canceling service extremely difficult. They will charge you for incomplete services. Stay away!

The people at Pro Security were awesome. They were very knowledgeable and helpful. They did an…read moreawesome job, completed their work on time and left everything looking great. The made sure everything was working and that I knew how to use it before they left. Thanks so much for all your help and great service!

We've used Digital Sight & Sound for about 10 years now and they're the only ones for us. Not only…read moredo they provide excellent and expedient service, but it's done courteously and professionally. We recommend them without reservations.

I recommend Digital Sight & Sound unconditionally. They installed security cameras, upgraded my…read morehome computer network, and configured an all-in-one remote. The work was first class, on time, and within budget. During the camera installation, the installer damaged a small area of my laundry room ceiling. DSS had it repaired, without question, or cost to me. Very impressive!

I have used Hoosier security for all of my personal and business security needs and have never been…read moredisappointed. Armando and staff are the best in the industry. Call them today.

From the owner: Hoosier Security specializes in commercial and industrial electronic security solutions, with a…read morefocus on custom systems designed to solve specific operations and security problems. Their security and safety technology works, when you need it. Serving Indianapolis, Detroit, and the entire Midwest.

Really could not be more pleased with the service we received from Chris and his team. My family…read morejust moved to the Fishers area and we were interested in a security system for our home. We contacted ADT and had a rep to our home, but his follow up with atrocious. I still have yet to hear back from him. Even HIS manager reached out over email to ask how he could help and I haven't heard back from him, either. And that's after two or three legit emails. After finally getting a quote from ADT and another provider, slightly more informed I decided to give Chris Bradford a call with Secured Home Solutions. He was a breath of fresh air. He answered my call, understood what I was looking for and was willing to work with me on pricing. He went to bat for us and we really appreciate it. Next best thing....he was at my house to install our system the very next day. Amazing customer service and follow through. This is how EVERY customer should be treated. Don't mess around with any other ADT rep. If you want to be taken seriously, give Chris a call. You will not be disappointed.

Tried to contact them about installing cameras in my companies office in Greenwood. As soon as I…read morestarted to explain what I needed the person I was speaking to hung up on me. I never got to explain why I was calling them. I think they thought I was trying to sell them something which was NOT the case!

So I was not going to buy the ADT Security System on my initial call and the sales rep Brian said…read morehold on just a minute and comes back and says my manager said if you will commit today we will give you two $100 Visa Gift Cards... it was enough to push me towards giving him the go ahead. After the installation I received the email with the form to submit requesting the gift cards and put it into an electronic file. Once I got settled I opened the attachment and noticed on the FORM it mentioned you had to submit within 30 days (keep in mind the body of the email had no mention of time sensitive dates nor was that mentioned when I was sold the bill of goods). I was in the process of moving in from out of state so had lots going on and called Brian at the Authorized ADT Dealer letting him know I was mailing in the form 11 days after the initial period to which he said he would let the office know. The form said it takes 6-8 weeks and after 8 weeks (mid August) no email and no gift cards so I called Brian the manager and he said he would send an email to the escalation team and they would get back with me within 48 hours... got busy and realized an additional 8 weeks had gone by (now mid October) and still no email and no gift cards. I called Brian again and he said he would send another email to the escalation department and they would respond within 48 hours. This time they did respond that since it was 11 days after the 30 day period they would not honor what they said they were going to do and were not mailing me the gift cards. I was led to believe the "escalation department" was with ADT so I called the national ADT office and they informed me that the promotional offer was the responsibility of the authorized dealer "Wireless Home Security" who sold me the system. When I called Brain back to confront him with the fact that it was actually his company that made the decision and that I want to speak with someone in the "escalation department" he informed me that they didn't accept phone calls it was all done via email... I then asked to speak to his boss or next up the chain and he said again they don't take phone calls either and he was the highest person I could talk with. He said... "We are spinning our wheels here... they have grace periods and policies for a reason and that's how it was going to be"... they would not be sending me the gift cards he promised to entice me to buy the system. I feel taken advantage of and lied too!!! Over just 11 days... REALLY!!! I am in the customer service business and service 30,000 plus guests a week and would never fathom treating any of my guests in this manner because of some policy. It's just poor business! Is it policy or just a way to take advantage of the consumer. BEWARE of this... I think it is morally and ethically WRONG... He just didn't and doesn't care!!!

From the owner: Our business is here to make customers happy.read more

Ryan Fire Protection takes care of all Dixie Properties' fire system maintenance and testing. They…read moreare professional and reliable.

From the owner: We are YOUR Indianapolis fire sprinkler and fire alarm provider!! Call today for a FREE quote on…read moreany residential or commercial building! At Ryan Fire Protection, we have been developing the highest-quality, custom fire protection systems since 1989. Starting in Indianapolis, Ryan now has 5 locations and serves the better part of the Midwest. Our clients represent some of the largest and well-known businesses and organizations in healthcare, manufacturing, and distribution. At Ryan we custom design new construction or retrofit fire protection systems, provide quality fire inspection services to determine the right system for you, we install and maintain sprinkler systems to ensure proper working order, and make sure you are in compliance with required building and fire codes in your area.