was never a fan of pamf going back to my medical assistant days. redwood clinic was much better. 40…read moreyears later i found myself with a choice between sutter and kaiser...no way was i going with kaiser. i find pamf to be hit or miss. my pcp seems pretty good (dr stephanie wong, the family doc)...and i like the full service old fashioned "clinic" services (lab and xray on site with walk in available, better than lapcorps or quest). the two cardiologists are see (dr bhambani and dr brondt) are absolute gold - highly recommend them. the docs i've seen at urgent care also very good... then there's the not so good. pt was atrocious - sees you in an open gym-like space, appointments not available for weeks on end (my knee got better before i could see them) and very bad communication (i was supposed to come in shorts, but no one told me that). the sleep "doctor" (an osteopath not an md) fan mo was horrible. didn't listen. ultimately her position was 'you're fat and old' and had nothing to offer me except YOUTUBE videos for cognitive behavioral therapy for insomnia. (can you imagine what she'd have said if i told her i got my medical advice from a youtube video!! *sigh*) unfortunately the state of healthcare in the u.s. is absolutely atrocious and i'm stuck with pamf for the foreseeable future.

I had an appointment here this morning at the oncology infusion department. I have to come every…read moreyear to have them put in my IV for my breast MRI. Since it's so hard to find my veins, I have to depend on the infusion clinic to help me out. The nurses here are so nice. They take really good care of you. It took four attempts this time. I was happy they were able to get the IV in so that my husband could drive over to the MRI imaging building next door.

I would like to say that Joseph is one of the best there is in helping others. On this particular…read moreday, I was feeling very worried about my condition and really wanted to get an ultrasound in order to make an emergency decision. With the weekend coming up, I was unable to reach my own doctor and even Urgent care was booked for the rest of the week. I checked on Yelp and found Josephs great reviews and sent him a message about my condition. He immediately responded and told me he could make time at the end of his work day to help me do the ultrasound (knowing my condition). Whats really great is that I could pay out of the pocket at a great price without worrying about my medical insurance limitability, which most places will not take. On the same day, I drove to his office in the afternoon and met him. I told him about my worries and he was just so understanding, comforting and told me he would do his best to find any issues and would even provide a note to emergency in case he found something that needed immediate attention. As we went through the ultrasound he kept reassuring me about things, and did a super thorough scan of the area I was concerned about. He provided me with a lot of information, including images I could take home and a report that was sent to me within a few hours. I learned a lot about the scan and felt like I was under the care of someone who really wanted me to pull through. I feel he goes 100% in the work he does! I'm very grateful Joseph was there for me on this day and I don't know how I would have coped if I didn't find him here on Yelp. He is one of a kind and one of the Best there is in service and caring for patients. All around super cool person and truly a gem, Blessings!

Just had an abdomen ultrasound done today by Joseph who I found to be very professional,…read moreknowledgeable and friendly. Joseph has over 20 years of experience and it shows! He was very informative,answered all my questions, and explained the images with details. Smart Health Screening is an out-of-network provider under my insurance but I decided to go with it because nowadays honest and genuine customer care is hard to find. Keep up the great work Joseph. I highly recommend this business.

I had a mammogram recently and I feel very grateful to have been a patient of Dr. Futerman for over…read more20 years. I've had routine mammograms done at WRI and also ultrasounds for some scary medical situations. This office is extremely professional - smart, warm, caring, kind. I had a cancer scare last year and they could not have been any nicer. The woman who does the ultrasounds is amazing! And the mammogram techs have always been great. I am very pleased! Thank you Dr. Futerman and staff!! Note: Dr. Futerman reads mammograms the day you go in. There is no waiting for results or call backs. She is very professional and takes her time with patients.

I have been going to WRI for over a decade. They have been very helpful from scheduling…read moreappointments to assisting me with insurance billing. It is always a good conversation with the doctors and staff there both medical and non-medical related. :)

This place treated my wife like a princess. When she was sick and she was here the treatment was…read morepretty great. I think that I got recommended the care quality was great and even the intakes and stuff done at the offices were fantastic. Let this be a good recommendation if you have any kind of treatments that are specific to whatever is that you're dealing with.

Stefanie Jeffrey, MD Chief of Surgical Oncology Research…read moreBreast Cancer Speciality Stanford University School of Medicine http://www.stanford.edu/group/sjeffreylab/ She is an amazing physician! She is conscientious and genuinely cares about her patients. I am fortunate to have her on my team of health care professionals that have improved my quality of life.

I have been coming here for years. My doctor, Jessie Jacob, MD, is phenomenal…read more I have both an annual mammogram and breast ultrasound (the ultrasound six months after the mammogram). They do take insurance, but there additional fees. One is a concierge fee. They have a new 3D ultrasound, which isn't yet covered by insurance, so there was a charge for that as well. The fees don't bother me a bit. Everyone in the office is kind and thorough. It is a long appointment for a mammogram, but I get the mammogram and result in the same day. I actually sit down with Dr Jacob to review the images together. This is above and beyond my prior experiences of getting the mammogram one day, waiting for the radiologist to review, and getting informed of the result by mail or phone. The 3D ultrasound involved a lot of pressing, but is not painful like a mammogram can be. For people with dense breast tissue, it's an added tool to visualize something it can be hard to get a good picture of with mammogram alone. I highly recommend NCWIC. They have moved and are no longer on Welch Rd. They are on Park Blvd in Palo Alto now.

Wow. This place has really gone downhill. For more than two decades, I saw Dr. Guthaner and she…read morewas wonderful--slow moving (3+ hours for a mammogram!), but very thorough and very kind. Then she sold the practice to Dr Jacobs and things started to change. It got harder to make appointments and there were "concierge fees" that were nothing but a way for her to make more money, since you didn't get any extra service for paying this. The fee started at $100, but this year went to $450!!! That's ridiculous--especially since Dr. Guthaner is now retired and she was the reason I was still going there. Worse yet, I called to let them know I had been potentially exposed to COVID so THEY cancelled my appointment for the next day. Couldn't reschedule for 2+ months (so much for all that great concierge service). But here's the kicker--they tried to charge me a $50 cancellation fee for not cancelling with enough notice. Huh? YOU cancelled on ME! Sorry that I couldn't time a COVID exposure to meet your schedule (turned out I was negative, but I was being overly cautious in letting them know about the exposure). Charging people for cancelling because of COVID exposure is not only unethical, it's stupid. Makes people not want to be forthcoming about things like this, which is wrong. That and the $450 put me over the edge and I said I'm done. My PCP recommended WRI in Menlo Park. What a difference! I was scheduled very quickly and I was in and out for my appointment in less than 40 minutes. Furthermore, everyone I met there was pleasant and helpful and acted like they were glad to see me--not the cold shoulder treatment I got from Jacobs practice, where the feeling was I should consider myself lucky to actually be able to be seen by them. The other thing is Dr Jacobs seems to be annoyed when she can't find cancer. I've never seen anything like it--it's almost like she's frustrated she can't find growths. The doctor at WRI had a very different attitude. She looked at my prior films, saw what the potential issues might be, checked to see nothing had changed, and came in with a smile on her face and told me things were good--come back in 6 months. Oh, and WRI told me they didn't know anyone but NCWIC who was charging mamo patients a "concierge fee." They thought it was ridiculous and would never do that.

This should be the standard! Dr. Sinha is absolutely in the right profession. Never before in a…read moremedical facility have I felt so at ease and cared for. He is extremely skilled while making you the priority. The entire staff is amazing, punctual and professional. Eternally grateful.

Kind, tentative, patient, thorough... I trust Dr Sinha with my life.read more

So this might be an odd place to have a mammogram done, since most patients are getting their…read morebloodwork done or various shots, but once they took me behind their doors, it was a cute private area with individual rooms! They lady gave me heated garments to change into and then there's a separate waiting area with nice lounge chairs and a giant tv plating relaxing music and shows sea titles and fish gracefully swimming across. Very nice, relaxing way before one gets a mammogram done! Also I should've ask what the technician's name was. She was sooooo SWEET and down to Earth! She was close to my age and from Georgia, which is crazy because my best friend just moved there! So as she tactfully did her tech pictures of me, we had some great conversations about California and Georgia living! The whole experience was amazing, with everything at hand. Hahaha I'd definitely look forward to getting another mammogram here next birthday! Hee

Not impressed. My husband was diagnosed with stage IV melanoma but hasn't seen the oncologist in…read moremonths, even after missing an infusion. Silence. When you happen to see an actual oncologist and dare to ask a question, "I'm concerned about the clivus activity, what do you plan to do?". "I'm not worried about that." was the full response. Eight months later it's Osteomyelitis spreading quickly in his brain. We called today for an appointment to address it, three weeks out is the soonest they can talk to him. Not for treatment, just a talk. She said she's meeting with the "Tumor board" but when we ask about who is on it or what they recommended we get no answer. They constantly post a list of numbers for resources on the app but they go nowhere. You'll never get a call back. Communication between doctors and staff is a clusterfudgcicle, making communication to patients a mess. They do NOT have the latest in treatments. They are more focused on clinical trial numbers far more than patient health. I honestly believe Stanford's statistics are manipulated so they can make false claims about how great they are. "Top 100 Cancer Center in USA" - there are only 74 NCI-Designated Cancer Centers in America!!! Save your life and go elsewhere. You've been warned.