I pass this shop everyday - never thought to stop in when I was tule shopping. I needed a…read moreparticular type of tile for a job, so I called them to see if they supplied it. The owner told me he could have a sample the next day. When I went the next day, not only did he have the sample, but he was very knowledgeable on what I needed the tile for. The pricing was very competitive. I ordered the tile and had it the next day as promised. Innovative Tile has a very nice selection of tiles - actually better than most tile shops around.... I was very surprised because I did not expect it. Definitely worth checking out. I'm sorry I never went in before.

I needed to replace my backsplash tiles due to water damage. Unfortunately, the same tiles I…read morewanted was no longer available. I didn't see anything that was close to what I had after visiting 5 tile stores. My friends and I stopped at Innovative Tile & Stone in Union, NJ. I was greeted warmly by JJ who took one look at the sample and immediately showed us the closest tile to what I wanted. With his expertise, I was able to purchase that tile. I am so happy not only to have the tiles I wanted, but also the positive experience and professionalism I encountered at this store.

Vinny did a fabulous job redoing my bathroom, and he charged a very fair price. I have a pretty old…read morehouse, so he encountered a number of challenges along the way, but he figured out how to overcome all of them, and he's a true craftsman with an incredible level of detail. I couldn't be happier with the final result, and I'd highly recommend him to anyone.

I can't say enough about Custom Tile Works they did two projects in my home. One was replacing…read morethe kitchen tile and the other was replacing the entryway tile, both on the picture. This business is a keeper. When ever I have another tile project this is the company I have on speed dial. His pricing is very good and his work is always excellent.

Hired these guys to install a marble tile backsplash in my kitchen. Also had a very complex mosaic…read moretile design behind the stove. Salesperson called it a "feature wall". We had already purchased the materials from various vendors so all that was needed was the installation. Initially was going to use a contractor recommended to us by Thunderstone Tile in Elizabeth. His guy was always busy and estimated the job while sitting on his couch via FaceTime. After agreeing to remove the existing Formica backsplash myself and patching the walls, he pulled a price out of thin air. $2200!! Even Thunderstone Tile raised an eyebrow when I told him what his contractor quoted me. He then tried to backpedal and say because of the complexity of the mosaic the price was higher. The red flags were flying hot and heavy at that point. I called LaRaj after seeing their work portfolio on their website. I dealt with a very pleasant young lady at the office when I called and said she would send Raj out to look at the job. He spent a good deal of time with my wife answering all her questions as well as FaceTimeing me at work to address my questions. His quote was significantly lower than Thunderstone's contractor. He said his father Henri would be doing the actual installation. You hear people talk about old school but you never really understand until you see it up close and personal. Henri is nothing short of an artist. The kitchen now looks Iike something out of architectural digest Absolutely perfect installation. Clean and sharp grout lines and the mosaic looks like apiece of art. Can't say enough good about these guys. Henri is a true craftsman. Great job!!!

If you want to deal with an unhelpful, arrogant, marble and tile location, where they treat…read morecustomers as if they are non-existent, then this is the place for you! I walked into the store today to find tile for my company's retail stores in the United States. This is a very well known retailer with locations in every state. I entered the store and there was an individual sitting down on their computer. Not once did he say hello or how can I help you. He never even got out of his chair! I walked around for 5 minutes and decided this is not the place for mine, or my company's business. I would be embarrassed for my company to receive my recommendation for this place. Not happy with the mistreatment, I walked out without seeing the other half of this small store. I figured the sales associate probably needed more training on how to get new business from a customer so I decided to call, immediately after I left, and notify the Manager of my bad experience. To my surprise, Raj, the Owner, answered the phone. I explained to him my intentions to potentially give him a lot of business and how I was mistreated during my visit to his store. He became argumentative and stated, "You were only in the store for 5 minutes and you stayed in the front the whole time." I expressed to him that if I were only in the store for 1 minute, someone should have said hello and asked me if I needed help with anything. Raj discounted everything I said, over-talked me, and never apologized for his poor customer service. The conversation was useless at that point. I decided to just write and inform others what to expect when they go to this store. There are too many tile companies in the area to waste your time with someone who is rude and unappreciative of potential new business. Mind you, I just had a wonderful customer service experience, next door, at "Newark Paint II". I was immediately greeted and offered help as I entered. As paint and tile go hand in hand, feel free to give the Newark Paint II your business and drive past "La Raj Tile and Marble."

The team at Hardy brothers did a three level floor tear out and remodeling with carpets and…read morelaminate floors. The team was responsive, professional and was open to requests I made throughout the process. I highly recommend them.

Used Hardy Bros for carpet installation, our wood flooring and carpet cleaning. Excellent customer…read moreservice. Highly recommend.

I am thrilled with the experience at My House Kitchen Tile & Bath in Union. Bora was wonderful to…read morework with and was always available to quickly answer questions. His team of people did a great job on our kitchen and were also courteous, professional, and perfectionists in their area of work. The cabinets are wood, look beautiful and the turnaround time was super fast. In less than a month I have new cabinets, new flooring, new backsplash, and new quartz counters! And the price was great too! My husband and I highly recommend Bora and everyone at My House Kitchen Tile & Bath!!

Bora and his team at My House was a true partner with us! We met at our house for measurements…read morethen we discussed design, layout, budget, scope, etc. Bora demonstrated the layout via 3D images so we were able to visualize the finished space. Despite our many requests and changes, he was always patient and gave us quick turnarounds every time. We picked the kitchen cabinet/KITH, countertop/quartz, and variety of tiles at his beautiful new showroom. We actually called the headquarter of KITH cabinet/https://kithkitchens.com/ to find out their official kitchen store in Union county and they said 'My house kitchen'! I also compared the costs against several other kitchen stores and he had the best prices. His partner Alex, owner of Dano Development, led the remodeling project of our kitchen, bath and home. He was very communicative, thoughtful and professional and we couldn't ask for more! Bora and Alex worked together well and finished the project on time and stayed within the budget. We were so worried about our remodeling project at first due to our friend's bitter experience. However, in the end we are very happy with the experience from the beginning until the end and we have a dream kitchen and home now!

I came to Short Hills Marble and Tile because my mom got her kitchen backsplash tiles there. They…read morehad a great selection and Casey was very pleasant to work with. I would recommend them for all of your tile needs!

Extensive selection. Maria spent as much time as I needed, and I was able to bring home my 4…read moresamples to try them in my room. Such a pleasant experience

Expansive selection of designer tile and exceptional design support. Brianne is the BEST, so…read morepatient and creative. She also provides a printout of what your tile design will look like - really helps to make a decision. Pricing is reasonable. My bathroom renovation turned out beautifully, currently working on the kitchen backsplash. I wouldn't go anywhere else.

Worst customer service especially by brianne and owner vinnie. Marble came broken after waiting for…read moremonths to receive. Robin, the wife of the owner never returned emails or calls during the process. When the piece came broken, they would not help in replacing it. But the good news I would like to share is that I found out that the fabricator is a local company in Rockaway, Tri State Stone and Tile. So you can basically cut out the middle man of a place like Chester Tile and go straight to the fabricator. They felt so bad that they replaced the piece free of charge. Nice to know there are caring and honest companies out there unlike Chester Tile. Stay away.

To start I did call the store, the manager/owner told me he did want to listen to my rant so I'm…read morejust putting it here so people are aware of the company they may potential work with. I was just driving home when this Blue Standard Tile Van pulls up so close I can't see the front the vehicle, then proceeds to ride my bumper to a red light where there are lot of cars in front of me. The light turns green but it is not a long light so turns yellow before I am close enough to turn and again the van is super close to my bumper and then he proceeds to swerve into the right lane and make a left through a VERY RED RED LIGHT! He is so close to my bumper that he almost hits the back end of my car and then makes the left turn so sharp he almost hits the front of my car. I arrive home shaken as was my child. I call the store to let them know, the manager or owner, not sure who as they would not provide a name, gets on the phone and just says hello with an attitude. I explain that his driver just almost hit me twice on River Road and then ran a red light onto Route 10. He goes oh, then silence and then finally asks if I am okay. I explain that my child was shaken up and it was very dangerous and try to explain the whole situation but he cuts me off and tells me he has listened to enough of my rant. Then in a very "I don't really care" voice says I said I'm sorry which he never did and then said he would speak to them. He was so rude, condescending and unconcerned it was appalling. I can only imagine how they treat you if you have an issue with their products or service. There are plenty of other tile places, I would suggest one of those that actual cares about other people.

I'm on my third big project using supplies from Standard Tile. This wide-open store has displays…read morethat let you browse floor tiles by pulling out enormous flat drawers, and check out wall tiles on huge walls that roll back and forth. Both are big improvements on the system some places use, basically big heavy boards with just a couple of pieces on each, all jammed together in a standing rack. The selection at the East Hanover store is large but thanks to that careful display construction it didn't feel overwhelming to me. Joey A. was a big help with finding selections, suggesting size and color options, giving me quotes in email and correcting a box of broken decorative pieces. Also threw me a small discount, thanks man. As with every tile store I've found, only grout is in stock locally, every other d*mn thing has to come from far away and takes 1-2 weeks. Return policy here on non-special orders is full boxes within 15 days. Which of course is impossible, construction schedules never work out that neatly. Anyhow if you have a full box you should keep that ish for repairs when something goes south three years later. Basically ya gotta treat all sales here as final, don't kid yourself otherwise. These guys also will arrange for shower doors and glass panels, all strictly list price and boy those prices are daunting.