1. Standard Glass & Mirror

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South Gate, CA

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Standard Glass & Mirror

3.7 (9 reviews)
Open • 8:00 am - 12:00 pm

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Glasswerks - Shower panel glass exploded by itself in the middle of night

Glasswerks

(13 reviews)

Placed an order with Glasswerks Tuesday afternoon and things didn't go as expected and would be…read moredelayed a day. Glass is never promised which I totally understand. The hard work that the order desk and shipping department put forth made the unexpected more acceptable. Blanca Cortez & Edwin Portillo thank you guys for your hard work to make this customer really pleased. You guys are an awesome bunch and make me feel like I am not letting down my customer. Keep up the great jobs.

We originally had glass installed that showed visible internal defects. To their credit, Glasswerks…read moreinitially agreed to replace it. Unfortunately, the replacement glass arrived with the same, if not worse, defects. When we raised the issue again, their position suddenly changed and we were told that what we're seeing is "normal." It absolutely isn't. When the shower runs and the glass fogs, the defects become very obvious. Anyone looking at it can see the imperfections inside the glass. What's even more disappointing is the lack of communication. After raising the issue again, we went over a week without any response. When you're dealing with defective materials in your home, being ignored is unacceptable. We've made repeated good-faith efforts to allow the subcontractors involved to correct their work. Instead, we've gotten shifting explanations, delays, and now claims that defective glass is somehow normal. At this point the situation is moving toward litigation, which could have been avoided with basic accountability and customer service. If you're considering using Glasswerks, I would strongly recommend documenting everything and thinking carefully before moving forward. This has been a costly and exhausting experience.

Standard Glass & Mirror - glassandmirrors - Updated October 2026

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