Efficient, pleasant service, quick results, all the things you want in a laboratory!!read more

An outstanding element of their process in regular blood testing at this facility is their…read morereadiness to ensure comfortability for the patient throughout the process. As one who has been nervous to go through this, staff on this team (specifically Tasha, Austin, and Angel) had no problems at making the process smooth and enjoyable for myself. With this being a laboratory close to my home, I intend to frequent BayCare Labs for any needs for myself or my family.

I am a busy person so I walked in without an appointment. It's self-check-in at the kiosk: scan my…read moreDrivers License, scan my insurance card. They took me within 10 minutes. Co-pay $18 collected right then and I received my test results within 48 hours in the Quest app. Now I am ready for my doctor appt. I highly recommend Quest Diagnostics for any and all lab work because I can see all my past lab results in the app and keep an eye on my chronic diseases.

Every 6 weeks for the last two years I come to this location. Location is convenient, clean, and…read morethe staff is kind, very friendly. I sometimes get in & out quickly and sometimes wait over 40 mins and need to bring to their attention I have been waiting too long. I have two complaints - I need to make sure they submit my blood for everything the doctor requested on the order sheet. They forgot to test my TSI level last time. They also take longer than they say 5 to 9 days to turn around my results even though they will tell you that they turn around in 3-4 days.

Definitely the best urgent care I've been to in my life--x-rays, meds, treatment ‍...all in a…read morebeautiful facility , all in one hour , very impressive . Moreover front end staff was sooo friendly, appreciate that! Everyone was nice!

I've been gaslit by the male nurse here that was also rude. I was told my bloodwork was normal only…read moreto go to my regular dr and find out it wasn't. I was right my sodium levels were way off and they didn't catch it. I've also been prescribed medication doses incorrectly here but before these experiences I used to really like it here. Just fyi if you feel like you're going to faint they will tell you it's all in your head and not catch that your sodium is way off and also have bad bedside manners. Do better and listen to your patients when they tell you something is wrong.

only place I'd go for IV hydration and vitamin infusions. Staff is super friendly and experienced,…read morecalm relaxing environment!

I found this place on Groupon after spending five hours on a plane beside some coughing passengers…read moreand was eager to get in for a vitamin boost so I purchased it. I work in the medical industry so am very particular about where I go to be treated, and this location passed with flying colors. The location is new but the business is not. The owner has a few other locations in Michigan. When I walked in I was immediately greeted by Mark, who I later found out was one of the owners, and Jeremy one of the nurses. Both were incredibly kind and explained their options to me. Once I had completed my paperwork Jeremy took me back to start my iv. He did it seamlessly. After my iv was in Jeremy walked with me as I selected a room to relax in. There were multiple to choose from. I opted for the front room which was bright and welcoming. The couches were comfy and I there was a television for me to watch if I wanted. After I was settled Jeremy hooked my fluids up and I was running. During the infusion Mark and Jeremy checked in on me to make sure I was doing ok. They were beyond amazing!!! I highly recommend this place for all hydration/vitamin needs. They even offer NAD infusions which are truly life changing!!!! I wish I lived closer because this place would be a monthly stop for me. I can't say enough great stuff things it. Thank you Mark and Jeremy for helping me decompress and for boosting my vitamin levels so easily. I appreciate you both!!

I love this laboratory. You never have to wait to get in. The place is immaculate and the man that…read moreworks there was is very pleasant.

The best! Everyone is always cordial and the blood taking…read more is always efficient, clean and pleasant( if blood taking can be pleasant.)

Totally excellent, fast and NOT a giant chain lab where you wait forever and have indifferent…read moreservice. This place does NOT take insurance, but was cheaper than what it would have cost to go to one of the lab mills (quest, or lab corp) I am very happy to pay a reasonable price for great service. I can also submit my bill to my insurance so it can go toward my insane deductible for the year. I highly recommend this place.

This review is simply based on my experience yesterday. In the past, I have visited multiple…read morelocations of quest diagnostics and not always had a similar experience. Perhaps someone new is running this location. I made an appointment the day before for 11:30 AM. About 10 minutes before my appointment I received a text that said press button once you arrive. I arrived a few minutes before my appointment and pressed the button; it said please go in have a seat no further check-in is required. The room was very full and busy. I thought, great even though I have an appointment I'm sure I'll be waiting. Nope, about two minutes later my name was called. The person who greeted me was extremely professional, kind, patient and explained everything. They took me into one of the blood draw rooms where they confirmed my insurance. They asked me a few questions, told me exactly what they were going to do, and then within minutes, the blood was drawn. I was shown the stickers, signed something, and I was on my way. Literally a total of 15 minutes or less. Could not have been happier about the situation.

The staff is awesome! I checked in and was called within 10 minutes; I was treated kindly and…read morewith respect. The results are quick as well. Donna L

Took my son last Friday for testing and he fainted twice and was not able to stand for more than 30…read moreminutes after draw. The Sole worker on Friday, October 31st WAS OUTSTANDING. So very warm, understanding, professional and positive. Cannot say enough good things about this phlebotomist. I give her FIVE starts but would give 10 is I could. Unbelievably AWESOME while short of staff. A blessing.

They are LAZY!!! One lady called a pts name, no response... then left the lac for 15 min! She came…read moreback, called for the pt, who was there, then took her in... She could have done someone else in that time! I am in healthcare... it doesn't take 30 min to draw someone's blood!! Today is 9/29/25...0835. They need a supervisor here to keep things moving!!!! Horrible service!!!