I've lived in Fredericksburg for over 40 years and this was one of the most unprofessional customer…read moreinteractions I've ever had with a local business. After I paid, the owner/manager ran out to my car demanding to know why I was getting a wash with a storm coming. I answered honestly: I had used car wax on my headlights and wanted to rinse it off. He immediately escalated, claiming it would "destroy" his machines and could ruin other customers' cars for days. I calmly offered a simple solution--let me wipe the headlights myself before going through. Instead, he launched into a long, angry, rambling lecture. I asked for a refund. He said yes, abruptly walked into the building, and left me standing outside while an employee tried to justify the situation. I eventually went inside and again confirmed I would be refunded. As of tonight, no refund has been issued. After reading other reviews, it's clear this kind of behavior from the owner is not an isolated incident. Multiple customers describe similar rude, confrontational treatment. We left and went to Smitty's Car Wash on 16 near H-E-B--cheaper, newer, better equipment, better vacuums, and genuinely friendly staff. Night-and-day difference. If you expect basic professionalism and respect, I recommend spending your money elsewhere.

I've not had a bad experience yet and I've come here a few times. I've always gotten in and out…read moretimely. My vehicle was cleaned well and I think complaints mostly are from people expecting a personal detail job which is not relatable here.

Two factory-installed tires failed within two weeks of their alignment. 2024 Honda Passport Black…read moreEdition, factory Continental tires, low miles. We brought it in for alignment/rotation. Within two weeks of their work, the tread on BOTH rear tires separated from the belts. Was it their fault? The answer seems obvious--judge for yourself: * Timing + duplication = common cause. Two identical failures, on the same vehicle, right after one service event, point to (1) a shared condition introduced, or (2) factory-installed tires that were already failing and weren't detected during an alignment/rotation. The odds of both tires--less than halfway through their usable life--failing identically by chance at the same time are astronomical. Not detecting failing tires during an alignment/rotation is gross incompetence. Either would be a case of Stroeher's dropping the ball--with potentially deadly consequences. * They controlled the risk factors. The service manager (Lane) insisted "nothing we did could have caused it." During alignment/rotation a shop sets tire pressures, handles mounting/beads, torques lugs, and evaluates tire condition. Errors in any of those can lead to overheating/over-deflection, which can result in tread/belt separation (per NTSB and USTMA). So it appears Lane is either unqualified to do his job, or he was lying. * Duty of care--breached. They returned the car still misaligned after charging for alignment, then brushed off concerns. When I said I was unhappy with the original alignment, Lane handed me the keys and said, "If you aren't happy with our service, you should take it somewhere else." No investigation, no documentation, no concern. Bottom line: reckless indifference to customer safety and an abject refusal to take accountability. And I get an alignment that didn't fully align the car and ended up costing me over $700.

We had a nail in a tire while traveling - fixed it with minimal time and expense. Thanks for saving…read moreg our anniversary weekend!

Has a pump that allows good access for an RV. Prices were ok for gas…read more Provides Apple Pay at pump but it rejects card that's worked everywhere else, thus the two stars.

This place works just fine, nothing stellar but more than serviceable. It is a gas station with a…read moresmall convenience store , pretty standard stuff.

We're out of towners that needed an oil change. We called late morning to see if we could get on…read morethe schedule today. Lady on the phone was super nice and offered to pick up and deliver our truck, just part of their service not an extra charge. They picked it up and left a car in case we needed one; and brought back our truck in 2 to 3 hours. Leslie, who picked up and delivered our truck, was super nice and helpful. This whole experience has been amazing and I couldn't recommend them more!

Bad experience with getting inspection. I was Failed because of a BS problem with my…read morevehicle.....and I had this SAME problem the year before when McLane Passed me! Told the man this (don't know his name), but he shrugged and said "Musta been a different tech...". So much for consistency with your inspections. And to the legalist who Failed me, I hope you live to the letter of the law in every little aspect of your daily life. Make sure you don't breeze by a stop sign in the country, etc etc! Your interpretation of what was "wrong" with my vehicle was 100% BS, but you wouldn't hear it. So much for having empathy and kindness for others. Go elsewhere for your inspections. I can't speak to the other services they offer, but their vehicle prices seem high IMO.

This place was fairly clean and the prices were right. They…read morehad cold Lone Star Beer for a decent price. The clerk was friendly and proficient. They had all kinds of other candy and stuff to use on the river. Parking was easy, and the beer was cold. What more could I ask for?

Consistently the cheapest gas on 290 on the eastern side of Fredericksburg...and the bathrooms are…read moreusually clean. When I know I am going to be in the vicinity, I plan accordingly.

Great service, great customer service, everyone was very amicable and nice. Happy to have chosen…read morethis place. Quick oil change, plus service to my vehicle!! Thank you!!!

I've been going to Quality Lube for 11 years. Richard is trustworthy, knowledgeable and kind. So…read moregrateful to have a reliable place to take my car.

An all around great experience. We are appreciative of the slower paced life in Fredericksburg. But…read moreit's hard to get urgent needed service on a Sunday. We had the misfortune of picking up a nail in our tire, and it would not hold pressure. We are so grateful he was able to come to our home and repair the tire on a Sunday afternoon. Thank you so much!!

First visit was to have brakes checked. When I called to see about wait time, they said just come…read morein and they will take me. Sure enough next day I drove up and spoke with the manager, said no charge if I got brake work, $35 otherwise. They moved a car off the lift and took my truck in. Found some air in one brake line, bled it, added brake fluid and said my brakes were fine. I watched the whole thing, paid, and made appt for oil and filter change. When I came back for that service, it was done efficiently, all fluids topped off. They polished my headlight lenses which were getting cloudy, without being asked. I asked to check my ac as it seemed like it was not cooling well. There was a leak, the leaking valve was replaced, and one can of coolant gas added. The charge for everything was the cost of oil, filter, ac coolant, and one hour of labor. Amazing. They did what was asked, plus polishing headlights, did not try to up-charge for other filters, wiper blades, and other things that the last shop tried to do. Excellent service and value, timely, and friendly staff. This is my go to place now for auto service.

Well, my car has been at the BMW shop for a few days now due to what amounts to absolute…read moreincompetence or a deliberate act of destruction of my vehicle. Anyone who has ever worked in an auto repair shop should know to never use RED loctite on a bolt that you NEVER intend to remove. What's worse is that these people used RED loktite on single-use aluminum bolts. BMW informed me that entire transmission has to be dropped in order to drill out and re-tap the bolt holes. This isn't cheap and the lawsuit will be filed the moment the car exits the shop. Stay tunned. I will be posting photos of the loctite and the damage provided to me by BMW.