Just a bad place to stay In definite need of upgrades and improvement Rooms are small and dirty No view Staff super unfriendly and not welcoming Way overpriced for what is offered Breakfast lacks big time in protein offerings read more

Stage Coach Inn - Dirty bath - Hotels Near Me - West Yellowstone, Montana

We stayed at the Stage Coach Inn while visiting Yellowstone National Park. The weather was cold and inclement and the most negative thing about this motel was that it didn't have an overhang going into the building. So we had to park and get a trolley onto the street to unload our car. Unfortunately I don't pack very light plus we have a dog with us, so we had a ton of luggage etc. We ended up on the second floor, not my favorite with having a dog. The Inn was very cozy inside with lots of stuffed large size stuffed animals. Our room was large and very adequate with comfortable beds. Everything looked a little dated. They were dog friendly but there wasn't any place for dogs to walk. This motel was located within the city and you could walk to restaurants and shops. The breakfast was minimal with the only protein being hard boiled eggs and yogurt. We were allowed to bring the dog outside of the breakfast area, which was a plus. I would still recommend this Inn because it's location was so close to West Yellowstone and downtown. read more

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We arrived mid afternoon and got settled in. We put our water in the fridge and realized that the fridge was not working. We contacted the front desk and they immediately contacted maintenance to look at the fridge. Within 10 minutes we had a new working fridge. We appreciated it very much. The hotel overall is older. Which kind of gives you the old mountain vibes. Yes the decor is a little out dated, but we didn't mind at all. We came for Yellowstone, and not to spend most of our time at the hotel. The hotel fit in nicely with the rest of west Yellowstone. If we ever make it back to Yellowstone, we would stay here again because the staff is great and it is a great location - only blocks from the park. read more

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Having chosen to book this hotel, with it's multi-hundred dollar room rate, we were totally unprepared to find the bed sheets smeared with what appeared to be dried fecal matter. Management confirmed our observation, changed the sheets, and at the same time stated that our room was not the first to express cleanliness issues. He also added he expected the front desk to receive more calls before his shift was over. Adding to the discomfort of the room was having to stand in inches of water when showering due to the drain continually closing rather than staying open so the water could drain from the tub. When checking out, these experiences were shared with the morning MANAGER. He was unconcerned and unresponsive. read more

Do not recommend this place. Dirty, stinks, extra small rooms and not worth the cost to stay there.

Very close to the West Entrance to Yellowstone. Staff was very friendly and offered lots of advice for dining. The best feature is the covered garage below. Few people use it. My car was safe from hail, rain and thieves. If you stay here, use this feature! Our room was fine. No complaints at all. read more

Super friendly staff. Common area felt welcoming. The bed felt comfortable, the laundry room was clean, and all the other amenities were available as advertised. We had a great stay. Thanks read more

Stayed 3 nights the last week of Sept. for the price, location, and amenities, this place has it all. The breakfast is just ok, usual fare and the shower turns hot/cold sometimes for no reason, but be patient, old pipes. Otherwise, large room and bathroom, big tv, comfy bed, big fridge and microwave, walk to all the restaurants in town, supermarket across the street, friendly dude who works the front desk and is always there. Reviews are unfair. Obviously it's a tourist town so prices are jacked everywhere, well at least this property makes your vaca much more comfortable and convenient after a long day of hiking. I totally would stay here again read more

This inn has a few pluses. It's clean and neat. It has a unique lobby with stuffed animals (bear, moose, etc.). It has your typical continental breakfast. And it's very close to the entrance to Yellowstone. On the negative side: the rooms are small and rustic. They often run out of hot water for your morning shower. The hallway smelled of pot. And it's very expensive. read more

I haven't traveled in a while, so I am used to room rates being in the $100-range. This was over THREE HUNDRED dollars a night. So to me, that was egregious. Unfortunately, everything else was similar, so I just had to pic something. My criteria were proximity to Yellowstone (about 4 minutes without the line to get in), mini fridge (check) and breakfast included (check). It also had the benefit of an indoor, heated pool, and the stuffed wild animals in the lobby were a hit for my 5yo. We all went down to the pool on our 3rd of 4 nights and it was closed and drained. Supposedly because a light went out? The 4th night, my husband took the kid down and they said it was nice but too cold -- probably the heater didn't fully warm it up since it had just been drained. Breakfast was ok. They had pastries, bread, bagels, muffins, butter, nutella, juice, coffee, waffle maker, cereals and milk, hard boiled eggs on ice, a microwave, hot chocolate. Parking was really weird. There is a small lot in the back, but we were instructed to park in the free public parking in front of the hotel - that's a new one for me! Staff was mostly nice. One lady smelled like an ashtray from across the desk and wasn't super friendly but wasn't rude, either. Room was clean and comfortable. Everything seemed a bit dated but not uncared for. The shower head in our room could probably fly a jet because it was so strong and the drain couldn't keep up. We let the FD know and they changed it that day. The new one was perfect. So they were prompt at fixing a reported issue, although I could see water damage to the bathroom door, so it has obviously been an issue for a while. Perhaps nobody else reported it. Our room had a mini fridge, microwave, coffee maker, ice bucket, hair dryer, sink outside of the bathroom, desk, table with 2 chairs, TV, a window that opens, a good/functioning AC...that's all I can remember a week and 3 hotels later! There were not a lot of outlets/charging stations, but we were able to make it work. I'd probably stay here again. read more

We are traveling to Yellowstone from Tampa, so I know my familiarity with the cozy lodge aesthetic is minimal...but I am impressed. The Inn rooms are like a nice hotel room size and quality. The lobby has animal taxidermy all over on display. Housekeeping was wonderful. read more

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FWIW, one of the more moderately priced stays in the area, but you get what you pay for. Think of it as a sliding scale, where the price increases, but the quality stays the same, so don't expect a $200 stay in a "normal" city. Private parking lot, or opt for street parking. Very walkable to nearby restaurants (~10 min or less), and about 5 minutes away from the West Yellowstone entrance. When checking in, they incorrectly assigned us a 1-bed, when we'd asked for a 2-bed at the counter. The first room smelled of cigarettes, but we were accommodated after returning to the front desk. Standard continental breakfast (waffle machine, muffins, danishes, oatmeal, cereal, languishing fruit, coffee/tea). Overall, outdated hotel with a good location - plan to spend more time outside of the Inn. read more

For what it is it's fantastic. We arrived late they gave us no issues. Breakfast was as expected. Simple, clean, quiet, I would stay again. Parking garage underneath so my family was out of the snow. If you not too boujee you'll like this place. read more

Great place to stay. Within walking distance of all of the restaurants and shops in town. Brenda and Barbara were amazing and assisted us with all of our needs. While the Inn is older, the accommodations were comfortable and the room was spacious. I would definitely stay here again. read more

Stayed here for the last weekend of the full park (Yellowstone) being open in Oct/Nov. It's an older building, but still a nice place to stay. Nice older/rustic lobby (with warm fireplace) and friendly/helpful staff. Room was decent. They have complimentary breakfast. Currently it's grab and go due to covid. You can "rent" bear spray from the receptionist! If you don't use it, you don't have to pay for it (just return it) which is nice because it can cost anywhere from $30-$40. There is a supermarket right next door should you need anything (toiletries, alcohol, lunch for your day in the park, etc.) I would definitely stay here again if traveling to Yellowstone National Park. read more

Stage Coach Inn - Outside - Hotels Near Me - West Yellowstone, Montana

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After staying in the park for a few days, it was nice to be outside of the park for a day on our way out. Check in was easy and the man working the front desk was very friendly. The thing that got me was that it had wood floors in the room. I don't think I have ever stayed in a hotel that didn't have carpet. They had a pool and gym which I didn't use. Also had a nice continental breakfast. The only reason for 4 starts instead of 5 is that my Wife tried to take a bath at 9pm and there was only lukewarm water. I tried to take a shower after Her at 10pm and I got cold water. read more

We were disappointed with the hotel standards and cleanliness. Outdated and not clean. I wish I read yelp reviews before making the reservation. It is overrated on the booking website for sure. For $250 per night I expected a better quality. I hope I won't bring any bed bugs home as other guests were mentioning in their reviews. Pros: proximity to the Yellowstone Park and a very friendly receptionist. We won't be staying there again for sure. read more

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I had a kind of expensive toiletry item go missing after the staff cleaned the room, and the front desk staff told me I "must have misplaced it" which I definitely didn't. They didn't do anything about the situation. There is no safe in the room, so I'd suggest taking luggage that locks and putting any valuables in it when you leave the room, including nicer toiletry items. Also, the breakfast was not great. read more

Update to my last review. While dealing with someone in the hospital...not even sure if they will make. I emailed the management of the Stage Coach about the situation. That was almost a week ago. They didn't even have the consideration to email back. This is the worst customer service I have ever had at a hotel. Every other place we had booked for the trip was so nice about our tragedy. read more

This hotel has all the nostalgia, wood beams and taxidermy, old fashioned feeling with board games and fire place in the lobby. The rooms were antiquated and seem clean. However my biggest problem was the bed. They need new mattresses and linens. My sheets were stained, blood droplets in pillow cases and random stains everywhere. They need to upgrade this. The breakfast was fine to start your day and began at 7. read more

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For $220 a night, this place is horrendous. The shower barely has pressure and has two settings, it either feels like you're showering with a hose or a small stream. AC is very loud. Rooms are not insulated well, I can hear my neighbors. The bathroom towels are not regular sized, they've taken a regular sized towel and cut it into two and thats what we were provided with for showering. Two small towels that make one regular towel. You can literally see the edges coming apart because they've been to obviously cut with scissors to make two. Unbelievable that this place has ok ratings. Shit box for $220. Would not recommend. Bathroom has weird markings on floor not sure what it is (see pics) read more

Stage Coach Inn - Basic room, costs $220 - Hotels Near Me - West Yellowstone, Montana

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We recommend staying at a different hotel. We went to the grey wolf inn halfway through our trip. Even though they were both listed as 2 stars, grey wolf inn was far superior. This was one of the worse hotels we've stayed at in our extensive travel experience. The sink was not functional at all. When you tried to wash your hands, water went everywhere but in the sink. The bed was so squeaky it would wake up the other person, also it was very uncomfortable which affected our sleep, which consisted of only few hours of broken sleep. The squeaky bed was not only in our room, because of the paper thin walls we heard the people next to us getting some afternoon delight. The power on sound for the TV was very loud. When the other rooms use their shower it makes a loud humming noise. We thought it was an old vacuum cleaner, because it was so loud. There was just a general state of disrepair through the whole room, like worn rugs, curtain rods falling off their hooks, worn out bed, and the faucet loose and swiveling. We talked to a few other couples, who expressed the same issues. A positive was the young lady serving the breakfast (JoAnn, I think), who was pleasant and helpful. We understand that the primary draw to the hotel is its proximity to Yellowstone, but my spouse was having a wonderful day in the park, which was dampened by this hotel. You should remember that the customer experience is just as important as the proximity to the park. read more

The workers are all very nice and friendly. The hotel itself is kind of creepy gives me the shinning vibes. The breakfast is very minimum not good at all. There is mold in the bathroom but at least the hotel is in a great location right next to town and the west yellow stone entrance. read more

Stage Coach Inn - bathtub - Hotels Near Me - West Yellowstone, Montana

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Location is decent; it's right near the Yellowstone Park gate, but let's be real -- this town is tiny and nothing is actually more than a mile from the gate. This place is very outdated. It tries to retain its western saloon feel but it's really just old and shabby to the point where it actually feels very unclean. The room has zero sound protection from the street or the hallway. None of the employees are wearing masks during COVID. They have signs saying masks are required but there is zero enforcement. Also, how are you going to have the pool and fitness center open during a pandemic?!! They obviously don't take the situation seriously and it is terrifying. STAY AWAY. read more

Love the lobby and the location plus the breakfast isn't to bad. The lobby looks like a hunting lodge with lots of taxidermy and comfortable chairs to sit on and look at the fire place. It's walking distance to everything and a mile from the park entrance. The rooms are dated but comfortable. read more

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Pretty good place to stay in West Yellowstone. Didn't look at the previous reviews while booking. The room was somewhat small though clean and the bed was comfy. Breakfast was grab and go due to Covid but pretty good nonetheless. The pool was open but didn't seem too appealing. There is a mini fridge and microwave in the room. Overall good place to stay. Prices are bit high though. read more

the breakfast room floor had the same food and paper crumbs for the 3 days we stayed/ate there...not caused by lack of help. AC fan broke on 3rd night and could not use. No hot eggs/meat at breakfast. Staff was good, though the manager had the personality of a fish. Pool and sauna were nice touch. Value for money charged was low. read more

My experience at this location was pretty great. Stayed here for 2 nights and for future trip I will stay here again. It is really close to the west entrance of Yellowstone. They also serve free breakfast and it's not bad at all. We didn't have any parking issues. read more

The hotel is so so overpriced. You spend a lot of money to stay here but it smells awful, the rooms are gross, and I just tried to have a good attitude to make the stay enjoyable. We never stay at hotels like this. The only good think was the lady at the front desk who tries to do everything to make your stay enjoyable and who seems to be extremely over worked. Often we saw her only there without any help. read more

We recently stayed a couple nights here and the place is very nice, clean and comfortable The only complaint was that we received our receipt today in the mail and found that they changed us a $25 a day pet fee When I checked in the total I signed for didn't include a pet fee The other thing that was very critical was the night front desk person My husband became very ill and was running a high fever I was trying to decide what to do and called to see if they had a thermometer I was told no My husband is okay but it was a scary night In the morning a different person told me that they have one right at the front desk for COVID-19 tests read more

Room was ok except or the pics below. If you're worried about c19 and mask don't come. About half wear mask here. They would not let you eat in the dining room but would let you eat all over the lobby and halls? Not sure that is any cleaner. Not sure it's worth a two star. It is close to down town. Front looks safe at night not to sure about back parking. read more

Stage Coach Inn - Black mold in bathroom? - Hotels Near Me - West Yellowstone, Montana

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This hotel was good, served its purpose. The beds weren't the most comfortable, staff very bland. Overall, it felt safe and comfortable, the location was a score for sure right in the middle of town short ride to Yellowstone National Park. I'd probably browse around when we go to the park again. read more

Stage Coach Inn - The Front entrance - Hotels Near Me - West Yellowstone, Montana

How do you get to 'zero' stars. Don't stay here. The morning manager, is extremely rude, unprofessional, and lacks any tack involved with running a property. Go stay somewhere else and save yourself the trouble. They have no interest in resolving issues. read more

The hotel needs a facelift really bad. The service is good, staff is very helpful but overworked. Rooms smell weird. Bathrooms look old also. The best things was underground parking that not many people used even if parking on the street was full. It's in walking distance to all the shops. read more

We stayed for 3 nights in July 2024. The facility is in a very convenient location, however that is the only good thing about this hotel. The hotel has never been updated. The carpet was faded and frayed. The beds were like sleeping on a piece of plywood and the pillows were small, thin and lumpy. The electrical plugs in the rooms were so old we could not charge our phones or tablets. The bathroom was extremely outdated as well. When we arrived the sink would not even drain. They advertised breakfast but all we had was yogurt, cold cereal, bread/bagels, overcooked hard boiled eggs, and orange juice/milk. The milk was distributed out of a communal spicket which leaked all over. There was no one refilling food, the trash cans were overflowing and any available tables were dirty. We were not able to get a good nights rest for two nights because of the guests upstairs were stomping on the floor. It sounded like romper room. We called the front desk 4 times morning and evening to ask them to make it stop but no one seemed to care. I went to the front desk and was told they couldn't make it stop. I then asked for some compensation. The lady at the front desk said she couldn't do that so I asked for the manager. She said very rudely I have no idea where he is. I expressed all of my other concerns and she just rolled her eyes at me with a very condescending attitude and then went outside to smoke a cigarette. Obviously, she needs a course in customer service or needs to find another job! If I could have found another place to stay I would have left. Horrible Horrible place!!!! read more

I looked at the other reviews before writing this and agree with this much. The place is not a modern stamp-em out motel and if you want the Hilton experience, stay at a Hilton. But this is a small town in the western high plains and this hotel fits the town. It's dated and just a bit threadbare but we found it generally clean and didn't run into obviously uncleaned spaces in our room. In fact, a bit of a disinfectant smell when we first entered. The continental breakfast offered a variety of choices (for western Montana small town hotel). What struck us was the overt politics of the ownership. Staff uniformly did not mask up, Fox News 24/7 on a big screen in the lobby, etc. If most of your guests are masked, I would think true host courtesy would be to reciprocate for the comfort of your guests. read more

Expensive, for what you don't get. The A/C was non-existent, which made it difficult after a long arduous day of hiking. We ended up spending the first evening in a restaurant to stay cool and our second night at 2 IMAX movies. The place is dated, and expensive, and rooms are very tiny. The male kitchen staff was rude, beyond belief, to anyone not white. The restaurant had a large group of Chinese tourists and Japanese tourists and I am embarrassed that they would run into such meanness in our country. read more

A/C unit broke 2 times and had to sleep with window open in the middle of winter when it was 4 degrees outside. Didn't have someone to fix the unit at night so we could sleep comfortably. Then after they replaced the A/C unit after the second night the room wouldn't heat up and stayed cold all night. We were never offered to change rooms. read more

made reservations at the stagecoach Inn for 3 nights from May 19th checked out May 22 2024. as we walked in to check in I had my service dog with her vest and license on. the woman behind the counter told us she would have to change us $25 per night for dogs. I told her she is a service dog and you cannot charge us the fee for her, she agreed. during the course of our stay we had to walk past the front desk everytime we left to go somewhere or to take my dog for a walk.I must have taken her for at least 5 walks a day. My dog is crate trained. She has NEVER urinated in any room or house and we take her everywhere with us traveling. We left at 7 am to drive home to Utah. about 10 am the manager Mark Rogers called us and informed us that they would be charging us $50 to clean the carpet. They claimed my do urinated in the room by the air conditioner. I told the manager I refuse to believe my dog did this, we never left her in the room by herself the whole time we were there and she sleeps in her crate at night. The manager was not very nice when calling about this situation. I guess they got their $25 dollars a day anyway. If you have a dog and stay there when you check out have one of the front desk people with you so they can check out the room condition before you check out. To me this sounds like a scam. the so called breakfast was pathetic. for the money they charge $325 per night you would think they could have a better breakfast for their guest. This hotel was a smoke free hotel, but, the hallways smelled of cigarette smoke. there was no safe in the room for our valuables. i consider this hotel a no stay forever. one star is too high of a rating. read more

My family & I stayed here 2 weeks ago during a visit to Yellowstone. Loved the ambiance, staff, and their laid back atmosphere. If you're high maintenance PIA used to chain hotels then skip this place and leave it for those of us nostalgic for the independently owned mom & pop hotels of yesteryear. Super clean, delicious continental breakfast & they are less than 5min to Yellowstone entrance. Be kind to the staff please! read more