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    Staffscapes

    5.0 (3 reviews)
    Open 8:00 am - 5:00 pm

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    8 years ago

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    15 years ago

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    Jim T.

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    13 years ago

    Great company to work with! I enjoy working with this staff, they are accurate, professional and friendly.

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    A Small Business Solution

    A Small Business Solution

    (4 reviews)

    Absolutely outstanding service. They have provided bookkeeping and tax services for my companies…read morefor years as well as done the taxes for my daughters. Very attentive to my needs and most importantly, as a world class procrastinator, they help keep me on my toes with regular communication regarding deadlines. I never have any difficulty reaching a live person during business hours and on the rare occasion that I have to leave a voicemail, they almost always get back to me the same day. That is very helpful for me as I quickly move from one task to the next and lose my way if I cannot close out a particular task. Their knowledge of current tax law has saved me more money than I can accurately quantify and they seem to really enjoy doing their job.

    I wasn't in love with this business. At first, they were great, they gave me documents to get…read moreprepared, although they were for the wrong tax year. They have a secure server where you upload your documents, which is nice. You don't have to go into the office if you don't want, which is also nice. That's really where it ends. We were told that if we got our documents in by a certain date that they would be filed by the deadline. I literally submitted them the day that they said. They emailed about a week later saying they need my Social and my husbands in order to submit an extension. I totally understood because I did get it in at the deadline. So, fast forward to the day before tax deadline and they request a pin from me. I had no idea I needed a pin to submit my taxes electronically. So I tried getting it through the IRS, they said they can't give them out, long story, so I needed to file via paper. Okay, well that sucks, but it is what it is. I would have waited for the pin to come by mail and file electronically, but when I asked about the extension filed, the office said they couldn't file the extension because they needed a pin, even though I had an email from them from the week before stating they had filed the extension already. When I brought up my concerns, I heard NOTHING, literally no response from them. In addition to this, I was copied on an email in which someones social was included in the email. I replied that it was sent to the wrong email and immediately deleted all record of the email, because I know I would be angry if I knew my social was being sent through email. Ultimately, I will not be using this company again. I would also ensure that everything is filed and completed prior to payment, I didn't, and I regret it. Poor customer service in the end.

    Staffscapes - payroll - Updated May 2026

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