This is the best team to work with. I would recommend them to anyone in need of their hassle free…read moreservices.

Dottie has helped me simplify my finances to allow me to keep up, with which is something I…read morepersonally struggle.

Jim Thibodeau and the Staffscapes Staff are the best choice for anyone thinking of outsourcing the…read morehuman resources part of running a business. They are up to speed on all the changes, rules and deadlines for HR compliance. They are also a sounding board for difficult personnel decisions. It is comforting to have Jim and Scott Trautwein to handle all the HR and payroll issues.

We love working with StaffScapes! They are responsive to our needs and challenges, knowledgeable…read moreand flexible. We've been with them for 5+ years, and appreciate not having to do all the HR paperwork/filing and the benefits they are able to get for our small biz at bigger group discounts.

We paid a "professional" good money to file our taxes, Mary along with her office staff assured us…read morethat we would be getting a refund. Over a month later we received a notice from the IRS that we actually owed money. We have since tried several times to contact them (email, message on the portal and countless voice-mails) no answer. Don't waste your time or money.

I used their business and personal tax preparation service for 8+ yrs…read more RMT suggested I set up an S Corp for my LLC several years ago. The IRS reticently asked for a copy of the S Corp paperwork. I did not have a copy in my files and neither does RMT. In addition several deductions were made that my business was not qualified for resulting in an audit and now owing IRS several thousand dollars on past tax years. I would not recommend using their services.

Absolutely outstanding service. They have provided bookkeeping and tax services for my companies…read morefor years as well as done the taxes for my daughters. Very attentive to my needs and most importantly, as a world class procrastinator, they help keep me on my toes with regular communication regarding deadlines. I never have any difficulty reaching a live person during business hours and on the rare occasion that I have to leave a voicemail, they almost always get back to me the same day. That is very helpful for me as I quickly move from one task to the next and lose my way if I cannot close out a particular task. Their knowledge of current tax law has saved me more money than I can accurately quantify and they seem to really enjoy doing their job.

I wasn't in love with this business. At first, they were great, they gave me documents to get…read moreprepared, although they were for the wrong tax year. They have a secure server where you upload your documents, which is nice. You don't have to go into the office if you don't want, which is also nice. That's really where it ends. We were told that if we got our documents in by a certain date that they would be filed by the deadline. I literally submitted them the day that they said. They emailed about a week later saying they need my Social and my husbands in order to submit an extension. I totally understood because I did get it in at the deadline. So, fast forward to the day before tax deadline and they request a pin from me. I had no idea I needed a pin to submit my taxes electronically. So I tried getting it through the IRS, they said they can't give them out, long story, so I needed to file via paper. Okay, well that sucks, but it is what it is. I would have waited for the pin to come by mail and file electronically, but when I asked about the extension filed, the office said they couldn't file the extension because they needed a pin, even though I had an email from them from the week before stating they had filed the extension already. When I brought up my concerns, I heard NOTHING, literally no response from them. In addition to this, I was copied on an email in which someones social was included in the email. I replied that it was sent to the wrong email and immediately deleted all record of the email, because I know I would be angry if I knew my social was being sent through email. Ultimately, I will not be using this company again. I would also ensure that everything is filed and completed prior to payment, I didn't, and I regret it. Poor customer service in the end.

Great service. Very knowledgeable and kind. I normally file my own taxes but was stuck because of…read morea complicated family situation. Fran walked me through all of this in a very sympathetic manner. It got me through.

Had a very poor experience. Met with Fran to get everything started (as this is my first year…read morefiling with them) and everything was great. Once everything was prepared and we got our tax return, I had some questions about what deductions we received so I contacted the office. Laura told me to email Fran about my questions and she was less than willing to answer them. She ended up firing us and did not file our taxes. If you are looking for an accountant that can explain deductions or other aspects of your tax return to you, this is unfortunately not the place for you.

I worked with Darrel Bush for my small business taxes. in addition I work with a bookkeeper to…read morekeep my business records up to date. Last year I received a letter from the IRS showing penalties and accumulated interest. I reached out multiple times to Darrel to learn why I was receiving these penalties, and never heard back from Darrel. I chose to work with a new CPA this year. The current CPA is requesting the depreciation schedule from Darrel and again there is no communication from Darrel. my experience with Darrel has be frustrating and something I believe is unnecessary. I would not recommend Darrel for CPA support.