I want to give a honest review on one of the best funeral homes in the Bronx. My brother in Law…read moreR.I.P was at that funeral home yesterday for the viewing. The staff was awesome and helpful when we needed them. I would recommend anyone living in the Bronx who needs a funeral home for their loved ones. The prices are reasonable and it's a 7 hour viewing with this Post COVID era. Thank you for making this memorable. R.I.P Jay !!! Reeeee! Load!!!!!!

That funeral home does a bad job and the manager is arrogant, my relative already had the death…read morecertificate done and not avian collected the body, we had to change the whole process to a Long Island funeral home and the arrogant treatment had about three weeks and they made no preparations and that's when we realized that Avian made an act of diffusion without picking up the body.

Gloria was amazing. I've gone there for many funerals I've observed the cleanliness and…read moreprofessionalism each time and was pleased to observe the warmth and kindness each time. Personally I have used their services twice and both times was treated with the upmost respect and professionalism. Gloria goes above and beyond to make sure everything goes smoothly. She makes herself available the minute you meet her. She treats you like family. When my aunt passed I went to Gloria and requested services. I explained it was my first time and needed guidance. She stepped right in and told me what needed to be done made suggestions and everything went smoothly and my aunt looked like an angel. I reviewed condolences and complements. Shortly afterward my mother got sick and I knew I would need Gloria's help again. I went to her and again she greeted me warmly and we were able to set everything up. She told me to call her at anytime and not to worry. When the time came around 11:00 pm I made the call. I was expecting to leave a message but to my surprise she answered and remembered me. I was relieved and grateful. Again everything was beautiful and went smoothly. I speak about my experience from time to time and always send people to Porta Coeli. Thank you Gloria for your valuable assistance and most of all for your kindness. God bless you.

You wish to never deal with a funeral home, unfortunately when you lose a loved one you have to…read more Over the years, specifically since 2001 until recently, we have held four wakes for our loved ones at Porta Coeli San German Funeral Home. For every one of the four funerals we have had there, Porta Coeli has handled all of the pertinent aspects. From their Funeral Director to their Drivers, each time their services were performed in a caring, sensitive and professional manner. The fee for their services are reasonable and more than competitively priced. I believe in giving recognition when recognition is due. In a time of loss and grief, ease the process by contacting Porta Coeli San German Funeral Home.

This place sucks. You know the saying, "late to your own funeral", well that is exactly true now…read more They don't prepare the body in that place, they prepare the body at the grand concourse facility then drive the body to the one on Westchester Ave. my grandmother was almost an hour late. No website. No monitor to hook up a usb to for a photo montage. Over priced and so dated. Dirty walls and ceiling. Go to farenga bros. Much better experience when laying your loved ones to rest.

This is probably one of the worst reviews I have ever written for any place, but here we go…read more I will start by saying there was absolutely no crowd control at this place. My family and I weren't even able to get through to my family members viewing room because the first room was flooded with people. They didn't not fit in the room and were all in the walking area and no way around them all. Please do not get me wrong. I know they were all their for a loss just like my family. My issue was not with them at this point, but with the lack of staff to control the amount of visitors they had at once. We were unable to properly and comfortably mourn out relative because of how loud they were. We then found out two fights broke out during their viewing. The parking lot wad full of liquor bottles (some broken) which we had to move to the side in hopes we did not run over and catch flats. Now to the worst part and I will not get into specific details, but here we go. My relative wad not taken care of the way they should have been. The body was decomposing meaning they did not do something right on their part. Those who saw this relative when the casket was opened were in shock. Yes we know the Deceased person will not look like what the would if alive, but this was something unexplainable. The odor coming from the body was horrific. This was not what the family paid for, this was not what anyone wanted to know as their last memories of this person. If you ever think about coming to this or any of their locations at that I truly hope you reconsider. I have no clue how they are even still in business. Families and the deceased deserve much more respect.

When my mother and I walked into Castle Hill Funeral Directors on 4/8, the voice of a male yelled…read morethat we had to wait outside on the curb. Keep in mind that the COVID-19 pandemic was at its peak in the Bronx. I understand precaution and maintaining distance, but the funeral director made no prior mention on the phone about their current method of interaction with visitors. To actually put up a notice which states, "No walk-ins", while displaying a disclaimer of the pandemic which so many other essential businesses are doing, would have been sensible in order to notify visitors to not step foot into the funeral home and the reason why. I mean, you can't get more specific than that. Considering the doors are white, it would have been easy to see. But I checked a total of four times and I found nothing. Regardless of the guidelines on the news concerning funeral homes, that didn't change the fact that a notice should've been up outside. Now regarding the price for a cremation, which my mother requested for my father, the amount was almost $3,000. Two words: price gouge. As my mother and I were leaving, a woman, who works there and who had a nasty attitude, blocked the entrance. Like, seriously? This is where a notice would have sufficed so they wouldn't have to create their own little makeshift barricade with two vases and a table. I laughed for a good minute after I saw it. Or perhaps they should have just kept the door closed. Also, they should have kept themselves seated at the window where they talked to their visitors. But personally, I refuse to conduct business and do transactions that way as if it's a walk-up window at a fast food joint. That was our first and last time at this funeral home. If I could give them no stars, I would.

July 17th was my mom's funeral at Castle Hill Funeral home. Everything was done with compassion and…read morecare. Funeral director George Farr was attentive and caring. My mom looked natural and not made up. I chose this funeral home because I did not want that big commercial feel. I wanted piece and tranquillity and not multiple viewings like a conveyor belt feel. I highly recommend this treasure in your family's time of need.

This is a classy, professional and family run business. I went here for a family member's funeral…read more(and cremation) in 2025; we also hosted the repast here. The young man from the funeral home who directed our loved one's service played the piano and sang like a pro--he was gracious, empathetic, and quietly dignified. They took extra care to find a preacher from my relative's country to lead the services--that was such a thoughtful touch. Please move away from money grubbing funeral homes like the one in Canarsie that everyone goes to -- they don't care about you nor your family member. Harmony proves that you can provide an important service to your community without emotionally nor financially blackmailing families to pay for unnecessary costs. Their prices are extremely fair and their service and attention to detail is top-notch.

Went for my friend's mother's funeral. They did a lovely job from start to finish. They do offer…read morevalet and they also have an area for the repass. They took care of everything for my friend and her family with care and ease.

Used this funeral home in 2013 when my mom passed as it was affordable and received excellent…read moreservice. Then in 2019 when my uncle passed we went back thinking we'd get the same quality service we received before, boy was I wrong. The moment we walked in we were met by pure ratchetness. Dudes that looked like they belong elsewhere eating wings and a so called funeral director (not the same one I dealt with in 2013) just as ghetto. No tact no empathy. I requested a change of casket since the one my cousin chose wasn't up to par and I was told it couldn't be done bc allegedly the body was already in the casket which I suspect wasn't true. Finally the morning of the burial they were over an hour late to pick him up and go to the cemetery. No reason given just kept telling us they were on the way. Unless this place has changed management and staff in the last 7yrs I would not use this place. I'd rate them no stars but that's not possible.

I was pretty much in shock when I contacted First Avenue Funeral Service in October from another…read morestate to make arrangements for a funeral. From the start they were compassionate, gentle and kind. There was no attempt made to upsell their services. They quickly took possession of my brother before I arrived in New York and it was a comfort to my family that he was no longer in the city morgue while I flew out to NY. They made the entire process of his wake and cremation as simple and gentle as possible. Mr. Lee was the one who prepared my brother for viewing. Mr. Lee is an artistic genius, due to throat cancer my brother did not look as he once did but Mr. Lee worked a miracle and despite the circumstances of his death my brother looked as if he had just settled down for a nap on my sofa. I half expected his ankles to be crossed as was his habit in life. While searching for a funeral home I found out that the one my family traditionally used was having legal issues over quality and was forced to look elsewhere to arrange funeral services. I'd contacted several funeral homes before deciding to go with FAS due to their location and was surprised to find that they were the least expensive out of all the funeral homes I'd contacted. They were budget friendly without being skimpy. Located in an area with several funeral homes, they are small, not so flashy and easily overlooked but they provide wonderful service and are kind and compassionate. I highly recommend them and will use them again should the need arise.

I typically do not provide public reviews but in this case, this business is truly worth…read moreacknowledging. My husband and I chose NYC Funeral and Cremation Service when we needed help with cremation services for a family member in Brooklyn in January '18. We were also challenged by living out of state and a little leery of using the internet to find a reputable company. However, we experienced nothing but courtesy, and sensitivity, along with their incredible fast response times during this time for the family. We knew we made the right decision going with NYC from the start and truly appreciated their care and support to take care of all arrangements every step of the way. When I had a follow up question 3 months later, they answered within 2 hrs. They went above and beyond our expectations! I would definitely recommend NYC to anyone needing similar services.

I lost my brother in December. NYC funeral were very helpful. Mary went step by step with me to…read morecomplete the paperwork and get the best savings possible. It was done with compassion, efficiency and respect, especially at such a trying time. They followed up with me on a daily until my brother's cremains were with me. Thank you for your kindness.

Very disappointed in Ortiz Funeral Home. My nephew services was held there. I contacted them to see…read moreif they can tell me where he is buried because I misplaced the information and they stated they do not keep such records. I find that hard to believe considering they are the ones who recommended the cemetery out in Jersey because of cost!

First of all, they were very quick to take our money but did not explain anything to us. The woman…read morewho assisted us never told us what my grandmother should wear. Because of this, I brought four different outfits, and all of them were returned. How hard would it have been to simply say that a collared blouse was requiredWhen I explained that no one had informed us about what she should be wearing, she started getting loud and gave me an attitude, as if I was supposed to already know all of this.There were several other issues as well. She gave us incorrect times and never clearly informed us about the mass hours or the burial schedule. She claimed she had called us, but that never happened. In fact, we called the funeral home 42 times before someone finally answered the phone.On the day of the burial, they kept harassing me while I was trying to mourn and say goodbye to my grandmother. During the four hours we were there, the same woman approached me at least six times.They told us we needed to arrive at 9 a.m. the day before the mass, but then she became upset when we showed up because she had actually given us the wrong information.I also went to her boss to ask for letters for family members and school excuse notes. He told me they would provide them. When I went to pick them up, he said I needed to give him a list and that I would have to wait another hour. No one ever told me anything about providing a list.We were also told that a limo would be provided for the family. As we were getting ready to leave the funeral home, we were suddenly told there would be no limo.Overall, this place was a horrible experience. If you are looking for peace of mind while grieving, this is not the place to go. Another issue is the memorial cards--they charge an additional $250 but do not provide extra cards or offer a refund. Also when doing the letters they messed up on dates and times and names while everything was writtedn for them

The staff here are amazing. They showed great patience and care during this devastating time for my…read morefamily. They were helpful every step of the way and more than generous to us. Their support went far beyond what we expected. Nick, in particular, was very helpful--he listened to all our concerns, answered our questions, and made sure we felt understood. I would highly recommend their services.

We were broken, after the sudden, devastating loss of our dear daughter/niece. Chris Diconstanzo…read moremet with us and guided us through the necessary paperwork. He was so kind and professional. It was very comforting to know he would take care of all the details. He was also very accommodating, quickly understanding our wishes and making all the arrangements. We can't thank Chris and everyone else at John Dormi & Sons enough for their consideration and care. The gathering rooms are beautifully decorated and can be expanded to fit a large group. We had about 150 people come through over the course of the memorial. Families of veterans may be pleased by the collection of WWII and Vietnam War memorabilia displayed repectfully in the entrance hall. Our whole family is grateful for the graceful way the John Dormi & Sons family eased us through this incredibly painful process.