I've had my car serviced and Moted here for some years now…read more I just took it in. They are really helpful because it was due in this morning. I think they're really kind because before this morning it was due in on Friday morning. They are great. My car will be MOTed tomorrow. Now how many car places would be that good to a ditzy Mrs who can't managing her life?

Reasonably priced tyres and freindly helpful mechanicsread more

Totally avoid at all costs !! I took my car in for a coolant…read moreleak inspection where I already knew what the fault could be due to a previous inspection at a different garage but they were fully booked and it was convenient to take it to Malvern instead . I was advised previously that it would be a simple hose to be replaced ,parts and labour £120 ,I took it to Malvern and they quated me £500 as it could take 5 hours or so of Labour ,much to my disbelief I questioned it as I had been quoted previusly ,when I challenged that it could be the hose they were unsure ,it almost seemed as they hadn't inspected the car at all ,I was completely appalled by it as I've just took it to a new garage who also told me it's just a hose crack ! All I can say is I hope nobody else uses them as they are blatantly trying to rip people off ! serfice to say they won't be getting my business again !

This garage is owned by the same management as the garage in Howeth Road in Bournemouth and the…read morestaff interchange between the 2 branches, hence my review applies to both branches. This car garage makes taking my car in when it has an issue a far less worrying experience. Being female and knowing nothing about cars I am always nervous about being ripped off by garages who see pound signs when a woman appears with an old banger. The guys at Malvern Garage are wonderful at explaining what needs doing in a language I understand and have been known to diagnose faults and offer temporary suggestions when I called them saying something vague like 'I can't start my car in the morning' and they pinpointed the issue within a couple of pertinent (but understandable) questions. Their charges are not cheap, I don't think any garage is but I feel you get an honest price for an honest job and I have never had to take my car back to re-fix any work they have done.

Been here a couple of times now for repairs and an mot and both times I felt that I had been…read moretreated fairly and honestly. No rip off prices and a friendly team of guys doing the mechanical work.

Admittedly I've never bought a car from this place, nor had my car serviced here, so I can only…read morelegitimately comment on the Petrol Station part of this business, but I think it's worth a comment nonetheless. Having a petrol station in the village is in itself a real asset, but unlike many such places, it's not unfairly priced either in terms of the fuel or the shop. When you consider that there's a Tescos Express open long hours just round the corner, the shop itself is pretty well stocked with more than just essentials plus seasonal stuff such as garden toys and BBQs in the summer. The shop is always spotlessly clean and the staff are helpful and friendly, but a really nice touch is the give a penny, take a penny pot on the counter for those annoying times when you go over by 1p when filling up your car! Great idea.

Nice friendly bunch of mechanics. Seem to always be busy.read more

As others have said, this is truly wonderful old school garage, that knows their stuff, and does a…read moreproper job. If they can't fix something - eg welding needed - they can recommend someone. And they look after my 20 year old Nissan Figaro wonderfully

Very, very good garage. Whenever I get the bill, it's lower than I expect. They also once saved me…read morefrom being scammed by another garage. The other garage told me that I'd have to spend £750 to get my car road legal, so I took it to Boscombe Manor for a second opinion. They had her ship shape within 24 hours and the bill came to around £100. They're friendly, honest, very able, and will never let you down. FIVE STARS.

RIP off had clutch done never worked properly ended up getting it redone to find out half the bolts…read morewere missing from bell housing and drive shaft part of clutch assembly was missing then he motd his work and whilst doing so I watched him blow through the emmition tester rather than put it in the van should be banned

I have been going to this HDM now for well over 10 years, after being disappointed at other…read moregarages. I would best describe HDM as providing good, old fashioned service. They do a good job, without going overboard with "extras" that were probably not needed. I have found them to be very reliable and I wouldn't go anywhere else now.

It's car dealers like this that really separate the men from the boys in terms of auto sales…read more Service is instantly top-notch, with very friendly and helpful salesmen there to guide the whole car-buying process. I found that the ability to test drive is pretty much unlimited and encouraged to give the customer the best opinion of the choice they have. And believe me when I say: there is a lot of choice! The facility is very modern and holds a huge stock of upmarket cars. There probably isn't much held by Imperial that's under four and a half grand. All car stock is RAC tested mechanically and is valeted to great standard before handover. It gives you a great sense of quality in what you're purchasing. I'd highly recommend these guys. You pay perhaps slightly more than you would elsewhere, but service is brilliant, all cars are at a very high standard, and you will find yourself not wanting to buy elsewhere once you've visited!