Very happy with the customer service. My son got his tux there and all his clothes for college. The…read moresales are pretty good and the clothes are good quality so they last. My son just stocked up on the sweaters, shorts and some long sleeve shirts.

Where do I start? My fiance and I walked into this JoS. A. Bank location, in my hometown, looking…read moreto order tuxes for our groomsmen, "bridesmen," fathers and ringbearer. The first red flag came when we explained this to the representative and he said, "I THINK I can handle that." Not in a lighthearted, joking way--in a genuinely unsure way. This kid had NO IDEA what he was doing. We carefully explained everything we wanted, chose the specific styles and had him import it into the JoS. A. Bank software. Let me tell you, this was painful. My fiance and I struggled not to grab the keyboard from him as he cluelessly tried to import our information, all the while clearly deleting everything we had already spent at least 20 minutes letting him set up for our account. At one point, I even asked him if he wanted me to take the keyboard. We eventually got everything saved and left feeling pretty damn unsure about how our order would actually turn out. Sure enough, we go to get my fiance fitted in another location, and he discovers while getting fitted that the kid gave our guys the wrong vest. We have the Baltimore location call the Easton location to change the vest to the correct one, since apparently a phone call is the only way to do it, and are assured the change has been made. We later decide we want a different tie for both the fathers and the ringbearer (he would be so much cuter with a bowtie), so I visit the Easton location directly and make sure to ask for the assistant manager rather than the representative. I felt so much more confident about this guy. He seemed competent, clearheaded, well-versed in the program they use. I asked him twice to confirm the changes just to make sure nothing got screwed up. He assured me they were made. Fast forward to the day before the wedding: Nearly all of the wedding party's vests are wrong--TERRIBLY wrong. Instead of solid black, they're HIDEOUSLY white-and-black diagonal stripes, the vest my fiance had previously changed to solid black. Half the ties are the wrong color. The fathers didn't have the ties I had been reassured they would get by the Easton assistant manager. Half the shoes were different. The best man's pants were 6 inches too short. Thankfully, my fiance noticed many of the issues the day before, and we were promised we would have all the correct pieces the next day (i.e., the wedding day). After all these screw-ups, they at least came through--for the most part--on the wedding day. The best man's pants fit. We got the right vests. The bridesmen and groomsmen got the right ties. But the fathers' ties and half the wedding party's shoes were incorrect. At that point we just let it go. Because what can you do? At least we had the right vests. Avoid this place--and I would go so far as to say JoS. A. Bank in general--at all costs. Every vendor we had for the wedding was incredible, except for this one, and they failed in every way possible. Just don't do it.

The Kohl's associates here have gone out of their way for me several times at this particular…read morelocation. My mother and I were going to order a dress online because our Kohl's cash didn't start until the next day, and of course we wanted to use it. The employee working at the register went out of her way for us and put the dress on hold for us so that I could pick it up the next day when my Kohl's cash would be valid. She was very nice and friendly. I wouldn't have even thought of putting something on hold. The next day, I picked it up, and it was painless. It should also be mentioned that she was working at the Customer Service desk at the time, but she waved us over to ring us up so that we wouldn't have to wait for an available cashier. When I went to pick up the dress the next day, another associate was at the Customer Service (where you go to pick up online orders, things on hold, etc) desk. She was so friendly and warm, and she made sure to fix something manually because one of my coupons wasn't working, even though the coupon was clearly valid. Instead of saying there was nothing she could do or saying come back another time, etc etc, she went out of her way to figure it out and make it ring up properly. Other times I've been in the store, I have seen a manager patiently training someone new and clearly explaining policies. I have also seen the employees joking around with each other. (while still working and stuff!) I'm sure it's not all rainbows and unicorns working at a department store, let's be real, but the people here are really nice, and coming multiple times- different days of the week, time of day, month of the year, etc etc, I have never had an experience with any associate that wasn't a great experience. It's not too hard to find employees to ask for help if you're looking for something/can't find something, but no one tries to get you to buy anything in an obnoxious way like they do at Macy's or some other stores. Frequently someone will smile and say "hi, how are you?" and just leave me to my business, which is how I like it. The employees are the perfect mix of warm/friendly and distant/not hovering. Also, they usually are pretty good about stocking things and keeping them in stock at this Kohl's compared to at least another dozen Kohl's I have frequented. (I went to college in another state, and I used to live in another part of the state I live in currently, so I have been to quite a few different Kohl's quite a few times.) Also, let's be real, the people who work at a department store have no say in what corporate decides the prices are. Same with sales, buy one get one, etc etc. I'm not really sure what the other reviewer expected the Easton Kohl's employees to do for him. Some things are overpriced, but that's to be expected. That's what department sales do. I think that Kohl's really has the best rewards (Kohl's cash), sales, combinable coupons (up to 4, and Kohls cash), promotions, etc etc out of really any department store in the greater Easton area. Target sometimes has a cheaper starting price, but the sales at the Easton Target and really any Target are a joke. It's November, and they still have swimwear out on "clearance" for only a few dollars off of the original price. You've got to be kidding me! At Kohl's, you can easily get nice shirts, dresses, bras, etc etc for a fraction of the original cost, think "Now $3.70" tag on a $30 shirt or "Now $14.00" on a $50 dress. And for what it's worth, the Kohl's shopping center in Easton is not even 1/10th of the nightmare that is the other side of Marlboro Avenue where the Target shopping center is. Dozens of confusing stop signs, hard to make a turn, get in and out, etc etc. I usually don't bother with reviews, especially for something like a generic department store, but I really think that this Easton Kohl's is pretty great and worth taking a few times out of my week to mention to the Yelp universe haha.

Great selection but service at this location never comes with a smile - makes me wish for a self…read morecheckout option. Comment in general about Kohl's is I always feel like I'm getting ripped off if I'm not stacking multiple discounts, seriously, you gotta be a smart shopper to get a deal from them.

Love the store Easy to shop and great selection and prices…read more Great people I always stop in whenever I'm on the Eastern Shore

Nice selection. I was disappointed that there wasn't someone to ask questions to (I didn't know how…read morethe dressing rooms worked, if we needed to ask first, just go in, etc) but the store was well organized and clean. I found the prices a bit high but not unexpected in a vacation town

I don't enjoy shopping and only do so when I absolutely need something so it was extra special that…read moreI found a winter coat in this summer coastal town. I've always wanted a puffer jacket! Found on a sale rack boasting "25% Off!" the medium men's blue coat was meant to be mine. Roomy and warm for the upcoming winter, stylish and comfortable. What a find! My partner opted for an entire outfit based on sailing. :) Amy was helpful and friendly, helping us find just what we needed and wanted.

Bottom Line: Large clothing store with nice displays and quality brands…read more Chesapeake Bay Outfitters is a rather large clothing store that offers casual attire for men and women including shoes. They also carry some home décor items. For the most part I eyed up women's clothing and shoes from brands that I often see at Nordstrom like Nic + Zoe, Uggs, Sofft and Olukai. They also had a lot of cashmere sweaters so I spent a fair amount of time perusing the variety. My husband and I also checked out shirts from Chesapeake Bay Outfitters' own line, Rising Tide, which had a terrific feel to them. The store was organized and had great displays. I'm sorry that the reviews for this lovely store aren't better. We didn't have any awful customer service experiences but I will say no one greeted us or acknowledged us which is never good in a retail situation. In most other shops in Saint Michaels the staff were welcoming, friendly and chatty.

Purchased several shirts within past 2 years at factory outlets in Md, and the collars are faded…read morebadly. Customer service at Oxon Hill was rude, and online was terrible. I visited the store in Tyson's Corner today only to be informed by the manager that the quality of the shirts at the outlets is inferior, not overstocked items! Shirts are made overseas, of course, and it appears that the paste used on the collars is leaking through. I am out $138.94 for 2 shirts purchased in April 2024, with no recourse!! I have been a customer of BB for 20+ years, but time to move away, maybe back to LL Bean. Buyer beware, especially if shopping at an outlet mall!!!

Closes before listed time and doesn't let in customers. Arrived at 6:50 and they wouldn't allow me…read morein, and I knew exactly what I wanted to buy. Doors locked, cash register closed. Closing time listed is 7 and I sprinted from work to get there with 10 mins to spare.

The crew at The Bench is awesome! They were so helpful and kind and made the experience super fun…read more I customized a cutie hat and a pouch for my mom. Can't say enough great things. Special shoutout to our king, Cam!

I highly recommend this spot! You can customize various shirts, hats, bags and more. I will say…read morethat the prices are a bit steep but it sounded like the patches are also from a local shop ! The best thing here was the experience. The owners helped me so much and made the whole process very fun!

Little Rascals is always included in my rotation of thrift & consignment shops. Very friendly staff…read morewith a wide range of items. I pretty much always find something to buy when I visit. Lately, they've seemed to have a bigger focus on designer items out of my price range when thrift-shopping. Pro-tip: they have a restroom & changing room, which you don't always find with thrift stores!

This great consignment shop offers clothing for kids and adults! Very good quality to the selection…read moreand priced right. Great name brands and books too!

It's a nicely kept store. It's expensive. Go for the clearance rack. Found some awesome deals that…read moreway. Ask for a military discount and show your ID. Love it.

Terrible customer service at the register. Before we get to that though, this place is bare bones…read morecompared to others in the surrounding areas. The lady Sylvie who helped on the floor was courteous and professional going above and beyond helping me and another customer find sizes, offering suggestions, and getting us into the fitting room. I ended up trying on a shirt (photo attached to review) from a rack that stated " Woven shirts 25% Off" There were 4 different shirts on this rack with similar material and the shirt I chose cost 168.00. This was the 3rd PRL Factory store I had been to this weekend, so we already had a 25% off coupon that could be added on top of any sales price. We get to the register and before we handed the coupon we noticed that no 25% discount was on the shirt. I mentioned that the rack said 25% off, and even went back to take a picture. The cashier stalled and stalled, then called a manager (african american lady with salt and pepper hair). This lady comes up takes one look at the shirt and says it wasn't the right material, and we couldn't get the discount. very rude and blunt. We hand her our coupon which she applies to the original price, and we leave. I get home and look at the receipt, and guess what... The shirt description is "WOVEN" We weren't being rude about anything, and really neither was the cashier. I just don't understand why she didn't want to honor the discount that was on the rack. I feel as if the manager felt like we were trying to hassle the young lady, when we were only trying to clarify something. She just walked up and was like nah, and in the end she was dead wrong. Store:154 Date: 7/13/24 Ticket: 355046 Cashier: 391301 Register: 1 Time: 6:55 PM