1. St Joseph's Hospital

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Hamilton, ON

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St Joseph's Hospital

2.8 (9 reviews)

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Juravinski Hospital

Juravinski Hospital

3.6(5 reviews)
2.3 km

Very good care by highly competent staff. Everyone is very kind. Parking is a challenge.read more

I am extremely disappointed with our experience in the endoscopy pre-op area at Juravinski…read moreHospital. The pre-op nurse, Jenna, did not clearly explain the procedure or what we should expect. When we asked reasonable questions to better understand the process, she appeared irritated and dismissive, which significantly increased our anxiety before the procedure. She demonstrated a clear lack of compassion and empathy. Patients and their families deserve patience, clear communication, and professionalism especially in a vulnerable medical setting. Instead, we felt like we were being treated as an inconvenience. During the interaction, she also made a point of telling my wife that she is Filipino. This felt unnecessary and unrelated to the medical care being provided, and it made the interaction even more uncomfortable. Most concerning, I overheard what appeared to be negative comments about us in the reception area. Speaking about patients in that manner, within earshot of others, is unprofessional and unacceptable. Healthcare requires not only clinical competence but also respect, discretion, and compassion. Unfortunately, this experience did not reflect those standards. I hope hospital leadership takes this matter seriously and addresses the need for improved professionalism and patient-centered care.

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Juravinski Hospital - When you're about to leave at 10:30 Pm and there's a fire alarm.. so you're stuck! Nobody leaves!

When you're about to leave at 10:30 Pm and there's a fire alarm.. so you're stuck! Nobody leaves!

Juravinski Hospital - The views are at least good!

The views are at least good!

Juravinski Hospital - Back at it.

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Back at it.

St Joseph's Hospital - hospitals - Updated October 2026

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