I delivered my baby at this hospital mid July. Every single nurse, doctor, and hospital staff…read moremember was kind, efficient, and helpful. I ended up having a bad postpartum hemorrhage and an entire team of nurses and an OB worked tirelessly to stop the bleeding. They were a well oiled machine! I owe them my life and will never deliver anywhere else.

We had baby at this hospital and I can not even begin to tell you about the nightmare that we are…read moregoing threw. Do not have a child here.. save yourself the grief. Horrible horrible horrible

Dear Mr Rich J. Leikweg,…read more I needed wound care for sole of my foot, which caused swelling and pain. I Was unable to get an appt with my primary doctor for 5-Days. Then I was advised by primary nurse to go immediately to ER. Staff were amazing! I was immediately admitted. Did all kinds of testing. Put on IV-Antibiotics. The Care Team on my floor was outstanding! Nurses Chrissy, Melissa, LaChanda along with Care Tech Kierra. They had a lot of compassion, extremely supportive & knowledgeable. The hospital was only a couple years old with all private rooms, very nice. I Just wanted to give a shoutout to the staff involved in my care. They are an incredible team. No one ever wants to go into a hospital. However Barnes-Jewish West County is the definite choice I will be making again if need ever be! Thank You For Being Here Respectfully Submitted; Frank M.

This is the best hospital because of the people who are in it…read more If you ponder where the real doctors are if you ponder where the intelligent nurses are well you found the right place. If your sick and desire to be healed this is the right place. I have been in many hospitals but I as a elite yelp member can truly say to you this is a SAFE place. At first contact you will feel it. From security who checks your purse to the people who take your blood pressure. Everyone takes pride in what ever they do. Everyone acts is If your life matters. Everyone works in harmony to make sure your feeling better. I have been here many times it simply is my hospital of choice. Your loved ones and family will be safe here. Healing is here. Yelp, with the power YELP has invested with in me as a elite I now pronounce them a five star plus hospital.

Women's Breast Imaging I went for my yearly Mammogram on…read moreWednesday and Gina made it an easy experience. She is knowledgeable and personable and made me feel at ease. Thank you Gina!!!

While the staff at the infusion center is absolutely amazing, the walk to the office is inexcusable…read morefor us who are already compromised. There is literally a door directly across from the infusion center door that goes to the outside. It is locked with a sign outside directing us to a different door that causes us to walk all the way to the end of the hallway. The nurses said it use to be open. I want to know why we can't use it. It would help with the pain from walking the length of the hall. My suggestion is to open it. MJean

Staff is always pleasant and in and out quickly. I know my babies are always taken care of.read more

My husband was transferred from an urgent care nearby to this hospital by ambulance to the ER. I…read moregot to the urgent care when they loaded him up and were going to leave to transfer. I ended up in front of the ambulance and they weren't even driving the speed limit... They also took the longest route to get to the emergency entrance... We got there around 2:30pm and just waited and waited and he was feeling like he was going to black out. If it weren't for his mother advocating for someone to come get him an IV, I'm sure he would've just blacked out. 3:15p they took him for blood work and get an IV. He was back there for 8 minutes at 3:23pm. He wasn't shaken up but he was freezing. I asked someone at the front desk if they had socks for him and she was kind enough to get those. That's where the 1 star goes to which is sad because that is literally the bare minimum. 4:20pm a woman is walking around like a hostess asking all patients in the waiting area if they needed anything. She asked if she could get my husband another IV bag since it was now empty. We said yes. 5:07pm - I asked for an update on the wait and the sock lady left so it was someone new who had absolutely no bedside manner. When I walked up she saw me coming and turned to the other woman at the front desk and kept talking until I interjected. She said there's no queue and that we would just have to wait. That they opened up an overflow but people are just getting chairs not even a room. I was like okay...? 5:08pm the hostess woman came around and asked if we needed anything. It felt like Groundhog Day because she had no recollection of saying she would ask to get another IV bag for my husband. We said yes again especially after she said that it would help. Perhaps she was a patient with dementia that was previously a nurse and was wondering around the facility without anyone noticing because none of us were being taken care of anyway. 5:15pm with 10 people in the waiting room now and people who has just walked in were being seen before my husband. We checked MyChart and saw that the bloodwork was done and just looked up the results ourself with AI and google since that's what doctors do nowadays anyway. Nothing looked concerning but he will schedule a visit with his PCP. He was starting to feel like himself again because he was getting pissed about the wait. 5:50pm and someone who just walked in was taken back right away with the same name. I walked over to confirm if they were taking the right person and the nurse verified it was him and not my husband. It wasn't until my husband got up and said a nurse needs to come out and take out his IV because we were leaving for them to all of a sudden have a sense of urgency. Waited 8 min for someone to come out to take everything out for a whole 5 minutes. 5 minutes which would've been plenty of time to go over his bloodwork and then leave. This place is an absolute disaster. There was another patient who walked in and was told that this place has shorter wait times and after he heard how long we had been waiting him and his wife decided to leave as well. It was lucky neither were dying. If you care about your health or loved ones, opt for St Luke's in chesterfield. That place is actually filled with staff who are attentive, efficient, caring, and understand what hospitality truly means. Worth the drive since you'd be waiting in this place anyway...

MoBap is my third place. PT. Dermatologist. Neurologist…read more ENT. Gastro. Imaging. Lunch. I've had them all at MoBap. If MoBap/BJC had a rewards program, I'd have so many points. Parking can be a little tricky, especially in the middle of the day. The garages are the best option then. In the morning and especially in the afternoon, you can usually find a spot in one of the lots. The cafeteria is pretty good and occasionally has a taco day. It's downstairs after a turn or two... you can tell I've gotten lost there as I don't recall how many turns.

The lady in the ER department hung up on me at 1:30 am today, Friday morning. while I was asking…read morequestions about a certain test in their department, she angrily told me that she could not answer any more of my questions and then hung up on me. I was respectful and calm throughout the entire phone call but obviously in distress given what I'm currently going through. Very hurtful to say the least.

I hope they are as good as advertised. My wife is having shoulder surgery and this is the second…read moretime in one year

Barnes has the most rude staff at their registration desk. I literally had no where to sit while I…read morewas waiting to register and there were 2 people at the desk 1 registering and the other waiting. Once the First Lady left I stood where she was while I waited or so I thought until Katherine so rudely told me that I could not stand there and to give the patient privacy which makes sense but she made a difference between me and the other patient who did exactly what I did. Then an hour or 2 later I was enjoying my music in my head phones and looked up and Megan was staring at me with so much disgust I could literally feel it. I know that look all too well. Barnes has anti black racist at their emergency room registration desk and I don't suggest anyone go there. You don't want anyone with hate in their heart tending to you while you're trying to heal!

This hospital is the best hospital I've been in. The staff is great they are so nice and…read moresupportive. They treat you so well. I live almost 3 hours away and I wouldn't trade my experience there for anything closer! Montrez Smith

This hospital is a joke. I have been in there and have to sit out in the waiting room for anywhere…read morefrom 8 to 10 hours before I am I have came in there for multiple for high fevers and other my kiddos been in there and they took her and then we sat in for a long time diagnosed her with RSV and sent her home then we took her to another hospital and they sent her to Children's Hospital in St. Louis. What a joke of a hospital in Sullivan I would not take my dog there. Only three stars really seems like everybody is dying Sullivan and goes there to and when a person like me that never goes to the hospital I get and I have to wait get be seen.

I just want to say how Wonderful DePaul hospital in Bridgeton, Mo. is. I came in Monday June 8th…read morewith chest pain and had a heart attack. From the time I arrived until I was released on June10 th I received the best care anyone could ever wish for. From the cardiologist Dr. Nanda to all of the e.r. Staff to the nurses during my stay I will always be indebted to you all. Please know that you are loved and valued more than you will ever know. Thank you DePaul hospital! You are Awesome! Mark Ryan

Honestly, I was worried. I was going to have to leave a low review due to my second day at the…read morehospital but once my night nurse just arrived they were phenomenal. Let me start from the beginning! The anesthesiologist, Chris he was phenomenal. Listen to me the entire time and really tried to help. Chris also went above and beyond after our Baby was born, taking tons of photos on my husband's phone for us since I was out of it to capture the moment. The day I was admitted, they told me my two-year-old could stay the night but then when I switched rooms I was told we were misinformed and no kids under 16 could stay. So we had completely changed last minute with an hour left of visitation which resulted in me having to stay overnight by myself without my husband helping therefore I only got two hours of sleep. Frustrating getting different pieces of information. Dietary was a nightmare they consistently messed up our worse, forgot food and would have to bring up another tray, which would take another 15 minutes at a time. We are waiting over 45 minutes for food. One of the nurses made a comment that's where they get their lowest ratings is from dietary. The nurse had eight students with her and offered if we wanted to get some rest. One of the students would watch our daughter, which was very kind. Apparently they don't have a nursery so that you can rest even after c sections there's not an option. They also don't offer pacifiers unless your baby is in a lot of distress. The nurse told me just to go home and grab one. The real amazing nurses were Becky, who was my second night nurse, Jackie, my second night nurse. The scrub nurse Alie and my other nurse Tori were incredible the entire time I cannot brag about them enough. They helped me watch her so I could sleep on my second night. They got my pain under control that you're seriously went above and beyond.

Very nice people work here. I have been in this hospital two times and my husband two times, also…read more Very good care given every time. We drive from Bourbon to use This hospital, never use the one in Sullivan.

Went to ER with chest pressure and dizziness and nurse was very rude ER doctor was nice but I don't…read morethink he addressed my issues left hospital still feeling horrible with chest pressure still and while I'm ER blood pressure was extremely high and my blood pressure is never high very poor care received today

I recently spent several days visiting a family member admitted to SSM Health St. Joseph Hospital…read morein St. Charles, and overall, it was a very positive experience. The hospital, located at 300 1st Capitol Dr, is modern, well-maintained, and thoughtfully designed. The exterior is welcoming, and the parking lot is spacious and close to the main entrance, which was a huge relief when juggling multiple visits. Clear signage throughout the facility made it easy to find the right department, even on my first visit when I was feeling a bit overwhelmed. The staff truly stood out as the heart of the hospital. From the moment I walked into the main lobby, the front desk team was warm and efficient, quickly guiding me through the visitor check-in process. They provided clear information about visiting hours (generally 8 AM to 8 PM, with some flexibility depending on the unit) and even offered a map of the facility. The nurses in the general medical ward, where my family member was staying, were exceptional--compassionate, attentive, and always willing to take a moment to update me on my loved one's condition. One nurse, Sarah (I hope I got her name right!), went out of her way to ensure my family member was comfortable and even brought me a cup of coffee during a long evening visit. The doctors we interacted with were professional and took time to explain treatment plans in plain language, which helped ease our family's anxiety. The patient rooms were clean, spacious, and designed with comfort in mind. My family member's room had a large window letting in natural light, a comfortable chair for visitors, and a small TV that kept them entertained. The hospital's cafeteria, located on the ground floor, was a pleasant surprise--offering a decent variety of options like sandwiches, salads, and hot meals at reasonable prices. I grabbed a chicken wrap one day, and it was fresh and satisfying. There's also a coffee kiosk near the main entrance, which was a lifesaver for early morning visits. The overall atmosphere of SSM Health St. Joseph felt calm and supportive, which is so important when you're visiting someone you care about. The waiting areas were cozy, with plenty of seating and magazines, though they keep things quiet to respect patients and families. The hospital also seemed well-equipped, with modern technology visible in the hallways and treatment areas, which gave me confidence in the level of care. I'd wholeheartedly recommend SSM Health St. Joseph Hospital to anyone visiting a loved one in the St. Charles area. The combination of a caring staff, clean and comfortable facilities, and a family-friendly environment made a stressful time much more manageable. It's clear this hospital prioritizes both patients and their families, and I'm grateful for the support we received during our visits.

Received good care at St.Joseph's hospital. I didn't have to wait long when I arrived. The waiting…read moreroom was empty and i was triaged within 15 minutes. Once called back to a room, i was immediately taken care of. Nurses and Doctors were polite, and friendly. The rooms and hospital itself was very clean. The only downside is the emergency room parking lot is so small.