Ahhh, English Lab Toronto. Hands down, the BEST job I ever had. I'm not only saying that because my…read morebosses will stumble upon this review and marvel at my passionate devotion. I've worked in many ESL schools and this is why English Lab Toronto is better than all of them: 1. We're a family. Classes are small so we quickly become close and comfortable with each other. Students build more confidence in their speaking skills because they're in an environment that promotes creativity and story telling. 2. The teachers are amazing. All course teachers and MCC teachers are unique, quirky and smart. We have painters, writers, musicians, scientists, book worms, filmmakers and journalists. Students have the pleasure of meeting Canadians from different walks of life who have different opinions but share a passion for teaching English. 3. We are the inventors of MEGA CONVERSATION CLUB. It's like speed dating without the awkward tension and starry-eyed desperation. Students spend one-on-one time with a teacher, discussing a particular topic. Every 20 minutes they rotate to a new teacher. It's great because students have to adapt to different pronunciation, pace and style. 4. BoReum: I definitely butchered his spelling, but he would forgive me anyway. BoReum is the family husky. He belongs to the directors but I like taking photos of him to pretend that he's mine. He casually snoops around the school's corridors and sometimes listens to my lectures. He also waits for your food to fall on the floor so he could devour it in one quick slip of the tongue. On some days he has a funky smell, but I love him dearly. 5. Job Interview Class and Writing Class: Okay, now I'm just shamelessly promoting my courses. But if you're an ESL student looking to improve your speaking and writing, then come on down and I will rock your world! We also have an amazing pronunciation class, presentation class and speaking class. E.L.T. I love you.

Absolutely one of the best ESL schools in the GTA. While they are not as big as some of the other…read morepopular schools, I am sure that provide much better results over everyone else. They have their own unique programs which are completely different from those that regular schools offer. All these programs are made with regard to the psychology of learning and not only providing you English skills, but also other useful skills such as how to prepare for presentations, how to behave and present yourself during a job interview, and tonnes of other great knowledge. I sincerely wish the best to those who have found ELT and hope for their future success!

No one answers contact form or email or telephone. I contacted the Montreal campus for help and no…read moreone answers there too

This was the worst experience that I had in my life!!! I…read morebought a TEF PREPARATION COURSE, and after 3 classes I was not feeling comfortable with the teacher's didactics (the teacher spent the entire class just doing examples from YouTube, with her cat disturbing the video all the time and she never did the TEF before in her life), so I decided to ask them to change the teacher for me. After a couple of weeks, they couldn't find a new teacher, so I asked to receive a refund for the rest hour that I didn't do. The major problem here is that on the date of the exam I found out that the amount that the teacher taught me, she taught me wrong. For example, she told me that in the speaking part, the TEF allows 10 minutes to prepare for each section, and when I was doing the test I found out that they only gives us the time to read the topic. Another problem is that she said that there are some questions in the listening part, that we can hear the audio 2 times, but on the day of the exam that did not happen. And now I'm requesting a refund for the hours that I did the teacher taught me wrong because it's not fair to pay for something like that. They are saying that I needed to tell them in the first lesson what was happening, but how could I find out that? If I'm hiring a teacher to teach me something that I don't know, I need to believe her, otherwise, what would be the point of hiring a teacher?

To Whom It May Concern:…read more This is a complaint letter about my homestay. According to the bill, I pay $ 820 Canadian dollars for 3 weeks and an extra day. When I received Mrs., I was assigned a room in the basement of her house and she handed me a copy of the keys to the basement and my room. I could never close the door of my room because it is damaged or stuck. She was very nice to me but she never explained the rules of the house to me, except when I asked for the wifi I had to pay her $ 18 Canadian dollars for the internet service, which is not included in the homestay, so I had to pay for it. During the first week for me everything was a new experience, especially the room where I slept. The bed is lined with plastic, as if it were new and never have removed the plastic. This is extremely uncomfortable and hot at night, as well as noisy since moving at night makes noise. Also, in the mornings I wake up with a sweaty back because the plastic prevents any type of ventilation. In addition the basement is extremely and unbearably humid. The first morning I noticed puddles on the floor. At first I thought that I accidentally spilled a glass of water but I realized that it was simply the humid environment. This basement has no dehumidifier. When I told Norma about the humidity in the room she told me that there was no problem and placed a small heater in my room, which she herself plugged into the socket. This did not work ,since the following mornings were just as humid and I woke up sneezing from the same moisture/mold/mildew. The basement had a washing machine but no dryer. The only time I used the washing machine my clothes took too long to dry even some clothes I had to use them a little wet. This is terrible and unacceptable. It is actually insanity. At first she only put a single roll of paper in the bathroom. When I asked for more she was in shock! The basement was shared by two people. Each had their own room but we shared the bathroom, so a a single roll for two people is very little and insufficient. The homestay payment included breakfast and dinner. At first the food was good because it was fresh and freshly made, for example we were fed lasagna, rice, salad, juice, tea or coffee, beef and chicken. In the second week the food was bad because it was not fresh. It seemed as though the pantry had gone empty and she served us food scraps. On Friday, August 4, the lady of the house told us that Hansa had spoken to her on the phone because the students had not covered the total payment for the homestay. When I say students, I mean me and my roommate. From that day on many occasions has commented again the same even looks angry and is a bit rude. TO BE CLEAR, I HAVE PAID. My roommate and I went to the second floor of the Hansa building to ask Emma (Homestay Manager) and we explained the situation. However she said that it was too late to do anything and that we had to report from the first days or second week. I have the impression that the Hansa school does not care about these situations. For the Hansa school it does not matter that a student sleeps in a wet room, in a bed protected with plastic and eat stale remains of food. In a more positive note, I would like to congratulate the Hansa School because they have extraordinary teachers with a lot of patience and preparation, as well as being very kind. There are teachers who make me have more desire and courage to continue practicing English and never stop. I know it will not be easy but I will succeed, I want to say that with practice my English will be more fluid and understandable. However, I want to report the teacher J. C. of the grammar and pronunciation classes level 6 because he made fun of my pronunciation on some occasions and on one occasion laughed in front of the whole group while all my companions were silent. I decided to change teachers but I think that someone should do something about this unprofessional lack of respect. Maybe the director of the Hansa school should sensitize this type of teacher to be more compassionate of the education process. It is definitely possible that my English is very bad, but I am a Mexican citizen who pays her taxes in her country, who went to college, who continues to study to be a better professional, who has a respectable job in her country and above all I am a human being who deserves the same respect as who is reading this letter. My request is to reimburse me 7 meals that correspond to the days of Thursday, August 10 to Sunday, August 13 (breakfast only), which is the day I leave Toronto. The reason is because since Tuesday, August 8, I no longer want to eat in my homestay for the situations explained in this letter. I hope to have a favorable response. Best regards, Elena Rios

I registered myself to take business English class with Leslie Virag at Hansa. I started off by…read moretaking the one hour class a day, but one week later I joined the 4 hour class a day. I had such a great and unique experience during these classes. In the short period of time that I attended this class, I gained a vast array of knowledge that wasn't restricted to Business English only. The style of the classes were very stimulating, and everyday we all were able to discover a little bit about ourselves and others. The activities presented by the teacher and the way she would guide us through the process was just perfect to create a stimulating ambiance to learn in. Some of the lessons were more technical, for example, (business vocabulary and expressions) others involved individual presentations which would end up with the teacher evaluating the presentation and pointing out all the good and bad aspects. Her constructive criticism was very helpful. There was also group activities where we learned how to deal with different cultures and points of view, to reach the best results. Now, one thing the school really needs to pay attention to is at the registry desk, currently it's a mess! I've experienced and witnessed many times students coming to get help and the employees are forever busy on their computers. They see us there but they don't have the courtesy to at least say: "just hang on for a minute, I'm going to help you!" It's confusing especially for people that come for the first time, they don't know if they are at the right place or not. It just looks really bad on the school. A professional greeting is recommended. Other than that I have no complaints. Based on my experience I would give 5 stars, but because of the front desk I will give 4.

DO NOT GO THERE IF YOU WANT YOUR PERMANENT RESIDENCY. Do not waste your money and time with their…read moreIELTS English Test. They are a SCAM. The test is fully Australian (impossible to understand the Australian accent if you're not native). This is ridiculous, we live in Canada, UPDATE YOUR TEST ! They yell at adult candidates like if we were back to school. They are extremely unorganized. Never see that before in my life. What a FRAUD, save your money and go somewhere else, there are plenty of other places providing IELTS Test with a more appropriate environment. I wish someone warned me before.

Excellent school! Excellent teachers. Fantastic structure. In EC I made friends from all over the…read moreworld. I loved it!

Twice I signed up for a French class with AF Toronto and twice they cancelled the class - without…read moresending an email or calling me to let me know! The first time I showed up for class on a cold January morning, only to be informed it was cancelled. Why hadn't they sent me an email beforehand to let me know? Two weeks ago I sent them an email requesting a refund ($400) because I no longer want to take a course with them and there has been no response! What is wrong with these people, that they ignore their customers?

This location is completely unprofessional and disorganized. I showed up for my class on the first…read moreday, only to find out that it was cancelled. They did not even bother to call me in advance. Eventually, I managed to take another course there, instructors change every few days. However, instructors do not seem invested in seeing students improve. One instructor was regularly belittling students who made mistakes. There was a sign on the wall asking students to write their experience on yelp. Well, here it is. Don't waste your money here. Don't go!

I taught here several years ago for almost three years, but you couldn't ask for more dedicated…read morestudents, teachers, and staff than those at Gen Academy. If you love teaching all day every day (except Sundays) this is the place for you - long in-class teaching hours with a lot of essay marking and report writing. The only drawback is the lack of modern facilities - the school sits on top of a bank in a very old building on the corner of Yonge and Steeles.

Amazing care for students and awesome, committed students. As an associated tutor, I found the…read morestudents enjoyable and eager to learn, and the owner, (Soon to be Dr) Bomi Park knowledgeable, caring, and dedicated.