January 23rd at Youngstown ER I was assaulted with a needle three times by Alexandra McClug's…read morenurse. Then emasculated by nurse when she whispered I was "yipper". Blaming me for being dehydrated and involuntary twitching. Have a serious infection requiring medical treatment and left with trauma and shock. This created HPA axis damage, Glucocorticoid receptor damage and immune system damage. Today I have all the physical evidence and irreparable damage to all major organs. Breaking blood brain barrier and in my cytoplasm. Also in bone marrow. Was a worker with disability and financially independent before that day. Now unable to work for 15 months draining my father's (Vietnam vet purple heart bronze star 41 years at GM) retirement fund. If Alexandra McClug is your physician run, run, run away. HIPPA violation when revealing blood and urine screen in front of my mother. My father is the only person who has written person period! Ethics violations, malpractice, gross negligence, and Medicare fraud. It continues to happen everyday because health care workers get away with it everyday. Acting with impunity. This is not a conversation, discussion or debate. It's facts with physical evidence and a CALL TO ACTION don't become a victim of No Mercy health

The downtown hospital is filthy, they are understaffed and rude. The staff made me feel like I was…read morea burden and so I was hesitant to use call button for anything. They admitted me and I received medication I could have taken at home and was not even there 24 hours before they discharged me with the same meds I took there and no improvement in how I was feeling and I had pneumonia. The managers treat the employees like they are beneath them, their training is poor and I personally would not take my dog there.

This was my SECOND surgery, and I feel it is even more important to recognize just how incredible…read morethis entire team was--not just once, but consistently. From the moment I arrived, through surgery, and into recovery, I was surrounded by people who truly care about what they do. Dr. Michael Shumaker, my surgeon, and the entire operating room team were absolutely outstanding. Going into a second surgery can come with a lot of emotions, but I had complete confidence in their skill, professionalism, and teamwork. I am deeply grateful for the care and precision that went into my procedure. I also want to recognize the entire surgical staff in the room that day. While I may not know every name, I know I was in the hands of a highly coordinated and dedicated team that ensured my safety and success. Recovery was the most challenging part, especially when it came to pain control--but this is where this hospital truly showed its strength. The recovery team worked hard to get my pain under control. They did not give up on me, and that matters more than anything. Pain after surgery is real, and having a team that continues to adjust, respond, and care makes all the difference. A very special and heartfelt thank you to Mike Gemma, the anesthesiologist. What he did for me went above and beyond. He stepped in, advocated for me, and made sure my pain was taken seriously by speaking directly with the nursing staff. That kind of advocacy is rare, and it changed my entire experience. I will never forget that. I also want to recognize the nurses and staff who made a lasting impact on me: Patrick D--there are not enough words to thank you. You cared for me during one of my most vulnerable moments, and you did it with dignity, compassion, and zero judgment. What you did mattered more than you probably even realize, and I will never forget your kindness. Patrick G and Anna--you both were phenomenal. Thank you for staying on top of my medications and helping keep my pain controlled. Your attentiveness, responsiveness, and commitment to my comfort made a huge difference, especially during the hardest hours when staying ahead of the pain mattered most. Brooke--thank you for being part of my care and for communicating with the anesthesiologist to help improve my pain management. That effort did not go unnoticed and played a role in getting things where they needed to be. Jessica from Physical Therapy--you were an absolute hoot. You made me laugh, kept me motivated, and somehow made physical therapy feel less intimidating and not nearly as rough as it could have been. That kind of energy is a gift, and it made a real difference in my recovery. Valerie--your housekeeping and hospitality were truly exceptional. You did more than keep the room clean. You brought comfort into it. Your kindness, attention to detail, and warm presence made a huge difference in how I felt during my stay. And to every single staff member involved--from the surgical team, to recovery, to physical therapy, to housekeeping, to those working behind the scenes--thank you. It truly takes a team to deliver this level of care, and it showed in every interaction I had. Having now gone through this experience twice, I can confidently say this is a team that not only provides excellent medical care, but also treats patients with compassion, dignity, respect, and humanity. That is something special, and it deserves to be recognized. Thank you all for taking such wonderful care of me.

Ok, so I've been here a few times with various family members, and it has always been a good…read moreexperience. I could speak to the level of care here which we've found to be high quality, but since I've never had a procedure here myself, I'm going to focus on the advocate/patient-partner side of things. (You know, when you're required to have someone drive your groggy, post surgery ass home.) The waiting room is spacious, comfortable, and lacking the boisterous obnoxious riffraff you'll come across in waiting rooms at the hospital downtown. The folks at the front desk are kind & welcoming. You are given a voucher for a drink and a snack at their cafe, which is a warm, rare and wonderful gesture in the stingy modern medical industry. In addition, there is free coffee which is provided by Marlowe's coffee service and really good! When was the last time you had decent coffee in a waiting room? Never, that's when. Our post-op nurse (James or Joe. I'm sorry, we forget your name. He was tall & slender) was cordial and informative. He joked around while still maintaining the utmost professionalism. He made sure we understood the aftercare instructions and clearly explained the steps to take if something wasn't quite right. He was great! One thing I didn't love. They gave the waiting room families a Applebee's style electronic coaster that buzzed and chirped to alert you that your loved one was ready to be brought in. These things went off about every 10 minutes and were so damn obnoxious, I accidentally tuned mine out and didn't realize it was buzzing. This gripe is a really small one though, and we still loved our experience there.

A few weeks ago, I brought my mom here for extreme stomach pain. They did a great job with helping…read moreher.

Husband recently inpatient for a week, I was in ER most of last night. Everyone I encountered…read moreevery time we have been there has been kind, helpful and professional. Yes, things get backed up but remember, its the only hospital in Trumbull County. Cut peoplea little slack

Zero would be to high of a score! This is not a place that helps children in crisis! All they do is…read morehouse children and treat them like they are in prison. Parents listen to your kids! My grandson was bullied, threatened, and assaulted. The communication is limited between parents and professionals, parents and children and apparently children and the professionals. My grandson told me for days that besides for medication he didn't feel the staff was doing anything to help him work through any issues he was having. I was then lied to by the nurse who spoke with me about the assault. First off she was referring to it as an "incident ", which it was not. Then she insisted a nurse had tried to get in touch with me at the time of the assault, (2:15) which was not true. At the time of the assault there was staff members present but nothing was done. My grandson complained of ear pain and was told a nurse would come to check him out but no one did until later after I made my complaint. I removed my grandson from their care for fear of further assaults. Later that evening I found a message had been left about the "incident " but it wasn't until I had made my complaint (7:58) about the assault.

i wish i could give 0 stars. This place is horrible. I have gotten choked and touched on multiple…read moreoccasions by male staff. The bct's dont know how to handle the mental health patients, so they make fun of them. getting in their face, while the patients are clearly in distress. there was a scandal where a staff had s*x with a patient. Staff also pushes for patients to fight other peers. Then gets mad when they have to break it up. The staff curse at little kids calling them dirty and bi*ches. Directors dont do their jobs. some of the nurses cant do their job. They sit behind a desk all day, getting meds wrong. this place added on to my trauma. I was better off at home.

I had a surgery with Dr. Tallab (Ent), and it went so well. I had a nostril cleaning, tubes in my…read moreears, and adnoids removed. The recovery was fast and smooth. If I had more problems with my ears, nose or throat, I would go back.

Dr Naffah is a very knowledgeable and caring doctor and surgeon. I highly rate this doctor and his…read morepractice.

Went into ER with crushed spine. Everyone was busy watching Michigan/Ohio State football game…read more Huge TV was placed in desk area. Took several hours to transfer me to Belmont Hospital because of lack of equipment for diagnosis. Things improved after game was finished However, this was not as bad as Belmont ER. For that review, see Belmont website.

Horrible. The e.r. Will allow people to suffer hour after hour. My son came in with kidney…read morestone. Crying out to me "mom. Call the nurse, please help me". You're so helpless. Hours went by before any pain medication was administered. At least 7 hours. All the time you can hear others crying out for help. I can't imagine you would allow an animal to suffer like this. He was , however treated very well after admitted to floor. Thus the 2 stars. I will need to assess where I can go on the next emergency.

I recently had foot surgery there and for some reason the staff such as the nurses. Claimed after I…read morecame out of surgery I was cussing but don't remember that at all. I do have a history of seizures it is noted in my file. My wife and I never had a problem with the staff or nothing until now. And because of this we both can't have surgery there anymore. We're really leaning towards it's due to the fact I'm on disability and we're currently unhoused trying to get into public housing. And same sex couple as well but if that's the case then their discriminating and we don't accept that or tolerate it.

I had a visit here to see my Rheumatologist. I have a $35…read morecopay but was billed an additional "facilities" fee of $135. Never again will visit facility and be subject to blatant theft!

Having been here twice in the last two years, I must say that they offer a professional and caring…read morestaff. The first time there was when my 8 year-old broke his wrist. We were checked in, seen by the Doctor, -x-rays and out the door within an hour. Excellent. The second time was earlier tonight. My 5 year old fell and landed face first against the wall. We thought his nose was broken so my wife took him here. Again, same fast and professional service and they are great with the little ones when treating them. And no, my little guy's nose isn't broken but it sure looks like it is. This is an urgent care/ambulatory kind of place. If it something too serious for them, they would send you to a local full service hospital by ambulance if you so choose. Great alternative should you need emergency care that does not require a full service hospital. I will not go to any other urgent care place except for this one based on my two experiences. It's nice knowing you can go here minus the hours upon hours of waiting.

Even one star is too high. I tried to call to pay bill. I kept getting hung up on. Tina said well…read moremaybe we're having phone problems. So I accepted that. They give discounts for cash patience at least that's what they say. She then told me I had to hold on while she gets someone else on the phone. She then pushed a bunch of numbers on the phone and then hung up on me again. I called back and she just wanted to argue again. I even told her " Look everyone has a bad day and I'm willing to just let it go" She then started again. Then I asked to speak to her supervisor she then said I'll connect you. About 15 minutes later she got back on the phone and she said her supervisor was going to call me back. I asked her if she had my number and she said yes. When I asked her for my number she just read off a number that didn't belong to me. Very rude and TOTALLY unprofessional.

I receive primary care from this office. My primary care physician is patient, sympathetic,…read moreprofessional and intelligent. Starting coming here this year. She is better than the previous 13 different doctors I've seen this year. Previous physician have been "gas lightning" me. They included specialist from Cleveland clinic, ER doctors, and other so called professionals. My physical and mental health would worse off without her. I don't know any self respecting adult that would accept being lied to and patronize by any physician. She practices health care without these character flaws. And for that I am grateful

Avoid Dr. Grace McCracken. Normally nice, she was rude to me today, wouldn't allow me to get a word…read morein edgewise, and now I'm just done. Searching for a more compassionate doctor.