Came here for a cold and typically I'm not a huge urgent care supporter because everyone seems to…read morebe just plain slow and not caring. This place was great! Got checked in and paperwork done in under 10 minutes no wait time for doctor and I even got a shot from a sweet nurse who didn't even hurt! They called me in a prescription and was out of there in under 45 minutes! I've been to places that take that long to just see anyone ! Would definitely recommend this place and the location is great also !

If you're seeking a medical facility where the doctor spends 15 minutes flirting with nurses…read moreinstead of attending to patients, this is the spot for you. Despite being told there was no wait, my husband, who was very ill with vomiting and diarrhea, was made to wait while the doctor engaged in flirtatious conversation with a nurse, even expressing interest in taking her on vacations. When we requested prompt attention, we were dismissed and advised to seek care elsewhere.

This facility is fantastic from the courteous in-take employees to the doctors. It's also spotless,…read morewith a very clean waiting room and exam rooms. Went in for a rapid test and it was seamless, quick and easy. Plus they have a new highly sensitive machine that doesn't require that awful swab to the back of the brain! It was a simple nose swab and done. Loved that. While i have a primary care physician, he is up north, so this is my new urgent care spot.

This place is permanently closed down. You get help over the phone only . Was a great place before…read morethey closed.

I checked in and it only took 5 minutes before the nurse called me back. I was seen and treated…read moreprofessionally; entire staff was very nice to me. I will be back the next time I need medical assistance.

I was bit by my dog and it has been very emotional and the receptionist showed no empathy and only…read morecared about the copay. I said that I didn't ask to be bit by my dog and she mocked me by saying, "oh you didn't ask?" in a very disrespectful tone. I am never going back. She should not be working in this profession when she lacks any ounce of empathy. (It was specifically the receptionist that sits on the most left side of the office) On another note, I have been sent to the ER multiple times through this clinic and each time the ER was baffled and said that I did not need to be sent there. (Are they getting kickbacks for referring to the ER?)

The people there are very friendly . The staff are very helpful. On time when they call in my…read moremedicine.

Horrible place!! The nurse was rude. They assumed I was drug seeking when I just wanted referrals…read more I will never go back. I have PTSD and the staff triggered me.

Twice this year, and as recent as just today that I've been released, I spent my time here at the…read moreheart hospital, I wanted to let everyone know that they have the best nurses and tech that provided my care. They are warm, wonderful, caring and attentive. They want to make sure that I am comfortable and taken care of! I feel that they have gone above and beyond taking care of me. I couldn't ask for a better staff. Angels looking after me.

Got here parked and walked in. Really close to the entrance. During check in they ask you to…read moreinitial on the digital pad. Initial 5 times but they never said what it was she was initialing or signing. Had we not just did this yesterday it would have been a concern but Thts not right they don't tell you. I watched others check in and it was the same way. Everyone was nice and got her in on time so as far as service it was good. Didn't take very long and we were on our way.

I have been seeing Madison Austin for over a year and she helped bring my A1C from a 14 to a 7!…read moreAbsolutely great and highly recommend this office.

Dr Yung Choe (The woman) has been my primary care doc for over twenty years. She has referred me to…read moreother doctors when specialized care was needed. She the best for family medicine. She really listens and explains. Her nephew (James) is young and new there. I have never been seen by him but my husband has and he likes him. Now Dr WJ Choe, I was seen by him one time and my mother was seen by him one time and we both agreed he is a pompous A. They do take walk-in patients but they are fit in. If you make an appointment your wait time in very short.

You can not get anyone on the phone ever. I have been on hold over 15 minutes waiting for a…read morerepresentative. The pharmacy can't even get ahold of them to refill my heart medication that I've been out of for a week now. This is the worst place I've ever been and regret not immediately changing my assigned primary care doctor.

I regularly see Dr Elliott which was located in Bethany however recently switched locations due to…read moreconvenience & Elliott leaving the practice however I was treated very polite and professionally as always. I did not have to wait at all. Walked in and was seen immediately. My visit today was with Mallory Gray, APRN-CNP. Very kind and wonderful bedside manners. This organization is always very thorough and provides the absolute upmost care from all of their staff. I had my regular follow up today and all of my questions and concerns were adequately answered above and beyond. I left with more information and advice than expected(as always). Great medical faculty for your entire families needs. They provide care for all ages. Very welcoming. They provide text and email alerts as well as online patient portal.

Didn't like the atmosphere of the clinic at all from the support staff. The P.A., was OK, but…read moreseemed rather bothered and kept repeating medical follow up instruction, when the information he was repeating, we'd already done - thus our reason for visiting... Another instance was when the billing clerk busted into the appointment and pretty much demanded the co-pay of the nasal scan on the spot! Honestly, I understand the purpose of collecting funds when due, but I'd hardly got a chance to check in before she busted in like a big linebacker to collect funds. Most people are given the option at the end of the visit. My situation was one of desperation to get things taken care of, and I stand firm on dealing with people from beginning to end. Not that my business with the clinic is done, should anyone ask me, I'd certainly tell them to do the research and go somewhere else.

The best entrance is where the Walgreens / Starbucks entrance is and take the elevator or stairs to…read morethe 3rd floor. I came in for a 10pm appointment that they requested me to arrive 30 min early for filling out the paperwork. I am finally in the exam room awaiting the doctor at 10:50 and bored enough to write a review. I was seen previously in 2008 for a tonsillectomy so this is a follow up visit to address some of the issues why I needed the removal of the tonsils in the 1st place. The front desk was not the most helpful or courteous, but I am sure they had a compelling reason why. I did get seen around 11:10 by Dr Paul Hunter. At 1st he wasn't very warm and inviting, but after a discussion with my issues, he looked in my ears nose and throat ... as expected from an ENT :) . He discussed some of the reasons why I would have the issues and suggested I try this sample medicine. If that worked, to go to a GI specialist. I requested a prescription for additional medication and he filled out a script. I had a cyst near my eye that had been bothering me aesthetically that I mentioned. He said he would take care of it. I also had this hair patch issue that he gave me a script for anti fungal medicine. He warmed up quickly and was pretty laid back without a feeling of being rushed. I was going to see a dermatologist but Dr Hunter took care of it all. I didn't know Doctors, especially ones of his stature/ caliber and experience spent more than a couple of minutes with a patient. Over 20 minutes with me... seems to be new record. I was super thrilled and originally was thinking a 3 star at best... low and behold, they would have got 5 stars if the upfront wait wasn't an hour.